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Set up
1
Approximate time: 15 minutes
For an online installation tutorial, go to att.com/installhelp.
Note:
If you already have a phone connected to your AT&T U-verse Voice service and want
to add a second line, skip to "Adding a second line" under step 3.
A
Power down your existing Gateway by removing the power cord from the electrical outlet, and
disconnecting the other end from the Gateway. You will not need this power cord with the new setup.
B
Connect the provided Battery Backup Unit (BBU) to the Wireless Gateway's Power port.
Plug the BBU into a standard electrical outlet.
C
Connect one end of your phone cable into the Wireless Gateway's phone line 1 port, and connect
the other end to a standard phone or cordless base station.
Exisiting setup:
Motorola Wireless
Gateway
A
Power cord
Electrical
outlet
Ethernet
Computer
cable
Wall jack
Data cable
See the "Having trouble?" and "Specific
Questions?
issues" sections on the back of this guide
for tips and answers to common questions.
IFC_UVE470_IPDSL_Motorola_VoIP_CSI_Guide_Release
You can find more detailed installation instructions online at att.com/installhelp.
New setup:
Motorola Wireless
Gateway
Ethernet
Computer
cable
C
Phone cable
Data cable
To learn more about the benefits and
features of your AT&T U-verse service,
visit att.com/u-verse/newcustomer.
Power up
2
Move the switch on the back of the BBU to the "on" position.
Note:
The BBU must be charged to be fully operational;
however, installation of your service may continue while
charging the BBU. While the BBU is charging, it may emit a
beeping sound. Charging the BBU will take approximately
18 hours.
Your Wireless Gateway is now powering up. During this time,
the Broadband light will turn red. Wait up to five minutes for
the indicator lights for Broadband and Service to turn solid
green and the Ethernet indicator light to start blinking green.
During this time, do not unplug the BBU or green data
cable, as this can damage the Gateway.
If the Broadband and Service lights do not turn solid green
after 10 minutes, see the "Having trouble?" section on the
back of this guide.
Important: You will have a dial tone after
completing step 2, but will only be able to make
emergency and toll-free calls until you activate
your service in step 3.
B
BBU
Mandatory activation call
3
Electrical
outlet
1.877.377.0016
Call
the voice instructions to complete the activation.
Upon successful activation you will hear the following: "Your telephone
number XXX.XXX.XXXX has been successfully activated."
Congratulations! You've successfully installed AT&T U-verse Voice.
Adding a second line
If you ordered a second AT&T U-verse Voice service line
(with a different phone number), follow the instructions below:
Wall jack
A.
Disconnect the phone cord from your primary phone
and connect a voice line splitter to the Gateway.
B.
Connect the phone cables of both phones to the first
and second ports of the splitter.
C.
Complete the mandatory activation call (step 3 above)
from the phone you just connected.
Note:
If you ordered two separate lines with your initial installation,
connect the first as explained in step 1 and the second as described above.
Stay connected on the go!
High Speed Internet service, so you can access the Internet at thousands of AT&T Wi-Fi Hot
Spots across the country . Visit attwifi.com to learn more.
Approximate time: 15 minutes
from the phone you set up in step 1, and follow
AT&T Wi-Fi Basic is included with your AT&T U-verse
IFC_UVE470_IPDSL_Motorola_VoIP_CSI_Guide_Release
O N
O FF
Battery Backup Unit (BBU)
Wireless Gateway Indicator Lights
Approximate time: 5 minutes
Line 2
Line 1
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