Diagnosing Problems Using Pc-Doctor From The Service Partition - Lenovo ThinkPad X61 7673 User Manual

Solving computer problems
4. Using cursor keys, select HDD diagnostic program and press Enter. The
5. Using cursor keys, select Main hard disk drive or Ultrabay hard disk
6. If the diagnostic program returns any error messages, call the Customer
7. If the diagnostic program returns no error message but you still have some

Diagnosing problems using PC-Doctor from the service partition

By using PC-Doctor from the Rescue and Recovery workspace in the service
partition of the hard disk drive, you can diagnose your system without
starting up the operating system. Do as follows:
1. If the diskette drive is connected to the computer, remove any diskette
2. Turn on the computer.
3. While the message, "To interrupt normal startup, press the blue
4. Select Diagnose hardware. The computer restarts and PC-Doctor starts up.
For more information about PC-Doctor, press F1 to go to the Help or online
manual for the program.
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ThinkPad X61 Tablet Service and Troubleshooting Guide
menu for the HDD diagnostic program opens.
drive. Press Enter to start the diagnostic program. The HDD diagnostic
program runs a read verification test and a speed test of the drive you
select, and reports its findings.
Support Center for service. The diagnostic program may return one of the
following error messages:
For the main hard disk drive:
v Error code 0000: Read verification failed
v Error code 0100: Speed test failed
v Error code 0200: Controller Diag failed
™
For the Ultrabay
v Error code 0002: Read verification failed
v Error code 0102: Speed test failed
v Error code 0202: Controller Diag failed
concerns, see the instructions in the "Introducing Rescue and Recovery"
section in online Access Help, and run the program for a diagnostic test of
the hard disk drive. You can also download PC-Doctor for DOS for your
computer from the following Web site:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo
&lndocid=tpad-matrix
from the diskette drive, and then turn off the computer.
ThinkVantage button," is displayed at the lower left of the screen, press
the blue ThinkVantage button to enter the Rescue and Recovery
workspace.
hard disk drive: