Diagnosing Problems; Hdd Diagnostic Program - Lenovo ThinkPad X61 7673 User Manual

How can I contact the Customer Support Center?
Where can I find warranty information?

Diagnosing problems

If you have a problem with your computer, you can test it by using
PC-Doctor
1. Click Start.
2. Move the pointer to All Programs and then to PC-Doctor for Windows.
3. Click PC-Doctor.
For more information about PC-Doctor for Windows, see the Help for the
program.
When preparing to contact the Customer Support Center, be sure to print the
test log so that you can rapidly provide information to the help technician.

HDD diagnostic program

If your hard disk drive is not operating properly, you may be able to find the
problem by running the HDD diagnostic program in the BIOS Setup Utility.
To start the diagnostic program, do as follows:
1. If the diskette drive is connected to the computer, remove any diskette
2. Turn on the computer.
3. While the message, "To interrupt normal startup, press the blue
See Chapter 6, "Getting help and service," on page 39 of this Guide.
For the phone numbers of the Customer Support Center nearest to
you, see "Worldwide telephone list" on page 41.
See the separate Safety and Warranty Guide for detailed warranty
information. For the warranty applicable to your computer, including
the warranty period and type of warranty service, see Appendix A,
"Warranty information," on page 47.
®
for Windows. To run PC-Doctor for Windows, do as follows:
Attention
Running any tests can take up to several minutes or longer. Make sure
you have time to run the entire test; do not interrupt the test while it is
running.
from the diskette drive, and then turn off the computer.
ThinkVantage button," is displayed at the lower left of the screen, press F1
to enter BIOS Setup Utility.
Solving computer problems
Chapter 3. Solving computer problems
11