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Lenovo ThinkPad X40 2371 Supplementary Manual

Lenovo thinkpad x40 2371: supplementary guide
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Summary of Contents for Lenovo ThinkPad X40 2371

  • Page 1 ® ThinkPad X40 Series Service and Troubleshooting Guide...
  • Page 3 ® ThinkPad X40 Series Service and Troubleshooting Guide...
  • Page 4 U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR 52.227.14...

  • Page 5: Table Of Contents

    A startup problem . Fingerprint authentication problems . Other problems . Starting BIOS Setup Utility . © Lenovo 2005. Portions © IBM Corp. 2005. Recovering pre-installed software . Upgrading the hard disk drive . . vi Replacing the battery .
  • Page 6 Index . . 85 ® ThinkPad X40 Series Service and Troubleshooting Guide...

  • Page 7: Important Safety Information

    Lenovo Statement of Limited Warranty. Customer safety is important to Lenovo. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused.

  • Page 8: General Safety Guidelines

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 9: Power Cords And Power Adapters

    Note: Some parts can be upgraded or replaced by the customer. These parts are referred to as Customer Replaceable Units, or CRUs. Lenovo expressly identifies CRUs as such, and provides documentation with instructions when it is appropriate for customers to replace those parts.

  • Page 10: Extension Cords And Related Devices

    Carefully connect and disconnect the equipment from the electrical outlet. Batteries All personal computers manufactured by Lenovo contain a non-rechargeable coin cell battery to provide power to the system clock. In addition many viii ®...

  • Page 11: Heat And Product Ventilation

    ThinkPad notebook PCs utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 12: Cd And Dvd Drive Safety

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within 2 feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, you should inspect and, if necessary, clean your computer more frequently. For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: v Keep the cover closed whenever the computer is plugged in.
  • Page 13 To Connect Turn everything OFF. First, attach all cables to devices. Attach the signal cables to receptacles. Attach the power cord to an outlet. Turn the device ON. To Disconnect Turn everything OFF. First, remove the power cord from the outlet.
  • Page 14 The battery pack contains a small amount of harmful substances. To avoid possible injury: v Replace only with a battery of the type recommended by Lenovo. v Keep the battery pack away from fire. v Do not expose it to water or rain.
  • Page 15 DANGER If the backup battery is incorrectly replaced, there is danger of explosion. The lithium battery contains lithium and can explode if it is not properly handled or disposed of. Replace only with a battery of the same type. To avoid possible injury or death, do not: (1) throw or immerse the battery into water, (2) allow it to heat to more than 100 °C (212 °F), or (3) attempt to repair or disassemble it.

  • Page 16: Laser Compliance Statement

    DANGER: Modem safety information To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precautions, such as: v Never install telephone wiring during an electrical storm. v Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
  • Page 17 DANGER Do not open the optical storage drive unit; no user adjustments or serviceable parts are inside. Use of controls, adjustments, or the performance of procedures other than those specified might result in hazardous radiation exposure. Class 1 laser products are not considered hazardous. The design of the laser system and the optical storage drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing.
  • Page 18 ® ThinkPad X40 Series Service and Troubleshooting Guide...

  • Page 19: Important Notice For Users

    CD version. The complete backup of all the files and programs that Lenovo preinstalled on your computer resides in a hidden section, or partition, of the hard disk. Although hidden, the backups in the partition consume hard disk space.
  • Page 20 xviii ® ThinkPad X40 Series Service and Troubleshooting Guide...

  • Page 21: Finding Information With The Access Ibm Button

    Start a utility that enables you to change your startup sequence. Some of the topics in your help system, called Access Help, contain brief video clips that show you how to perform certain tasks, such as replacing © Lenovo 2005. Portions © IBM Corp. 2005. ™ Productivity Center.
  • Page 22 your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip. Note: If a bootable device is attached to the computer, and the boot priority of that device is higher than IDE HDD, the computer boots from that device.

  • Page 23: Chapter 1. Overview Of Your New Thinkpad Computer

    Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Features . © Lenovo 2005. Portions © IBM Corp. 2005. Specifications . Caring for your ThinkPad computer .

  • Page 24: Your Thinkpad At A Glance

    Your ThinkPad at a glance Your ThinkPad at a glance Front view Access IBM button TrackPoint Fingerprint reader Rear view ® ThinkPad X40 Series Service and Troubleshooting Guide PC Card slot SD Card slot Microphone jack Stereo headphone jack Monitor connector Power jack Computer display System-status indicators...

  • Page 25: Features

    Features Processor ® v Intel Pentium Memory v PC4200 double data rate II (DDR2) synchronous dynamic random access memory (DRAM) v PC2700 double data rate (DDR) synchronous dynamic random access memory (DRAM) Storage device v 1.8-inch hard disk drive Display The color display uses TFT technology: v Size: 12.1 inch v Resolution:...
  • Page 26 Features v Integrated wireless LAN feature (on some models) v Integrated Bluetooth feature (on some models) ® ThinkPad X40 Series Service and Troubleshooting Guide...

  • Page 27: Specifications

    Specifications Size v Width: 268 mm (10.55 in.) v Depth: 211 mm (8.31 in.) v Height: 21 mm – 27 mm (0.83 in. – 1.06 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft) v Temperature – At altitudes up to 2438 m (8000 ft) - Operating with no diskette: 5°...

  • Page 28: Caring For Your Thinkpad Computer

    Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
  • Page 29 See Access Help, your on-board help system, for information on the location of these connectors. v Register your ThinkPad products with Lenovo (refer to the Web page: www.lenovo.com/register/). This can help authorities return your computer to you if it is lost or stolen.
  • Page 30 Caring for your ThinkPad computer v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm-or hot-swappable. v If you exchange drives in your computer, reinstall the plastic bezel faces (if supplied).
  • Page 31 4. To remove any crumbs and dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair drier. Note: Avoid spraying cleaner directly on the display or the keyboard. Cleaning your computer display 1.

  • Page 32: Caring For Your Thinkpad Computer

    Caring for your ThinkPad computer ® ThinkPad X40 Series Service and Troubleshooting Guide...

  • Page 33: Chapter 2. Solving Computer Problems

    A power switch problem . Keyboard problems TrackPoint problems . Standby and hibernation problems Computer screen problems . © Lenovo 2005. Portions © IBM Corp. 2005. . 12 Battery problems . . 12 Hard disk drive problems . . 12 A startup problem .

  • Page 34: Diagnosing Problems

    Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor for Windows. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the pointer to All Programs (in Windows other than Windows XP, Programs) and then to PC-Doctor for Windows.
  • Page 35 Message Solution 0177: Bad SVP data, stop Checksum of the supervisor password in the EEPROM is not correct. The POST task. Checksum of system board should be replaced. Have the computer serviced. the supervisor password in the EEPROM is not correct.
  • Page 36 Solving computer problems Message Solution 0200: Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu. 021x: Keyboard error Make sure that there are no objects placed on the keyboard, or if you have one, the external keyboard.
  • Page 37 Message Solution 0280: Previous boot Your computer was previously unable to complete the boot process. incomplete Turn the computer off; then turn it on to start the BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10.
  • Page 38 “Worldwide telephone list” on page 68. 2010: Warning: Your If in the primary drive bay you are using a non-IBM or non-Lenovo hard internal hard disk drive disk drive (HDD) or an old generation IBM HDD that is not supported by (HDD) may not function this system, with the risk in mind, you can still use it by pressing ESC.

  • Page 39: Errors Without Messages

    Message Solution Operating system not Verify the following: found. v The hard disk drive is correctly installed. v A startable diskette is in the diskette drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility.
  • Page 40 Solving computer problems v The ac adapter is connected to the computer and the power cord is plugged into a working electrical outlet. v The computer power is on. (Turn on the power switch again for confirmation.) If these items are properly set, and the screen remains blank, have the computer serviced.

  • Page 41: A Password Problem

    If you forgot your supervisor password, Lenovo authorized servicer will not reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced.

  • Page 42: Trackpoint Problems

    Solving computer problems If keys on the keyboard still do not work, have the computer serviced. Problem: A number appears when you type a letter. Solution The numeric lock function is on. To disable it, press and hold Shift; then press NumLk.

  • Page 43: Standby And Hibernation Problems

    C:\IBMTOOLS\DRIVERS directory or the C:\SWTOOLS\DRIVERS directory on your hard disk drive. If your hard disk drive does not contain the device drivers, visit this Web site. http://www.lenovo.com/think/support/site.wss/TPAD-MATRIX.html To download the device drivers, follow the instructions on the screen. Problem The scrolling or magnifying glass function does not work.
  • Page 44 Solving computer problems Solution: Make sure that: v The battery is charged. v The operating temperature is within the acceptable range. Refer to “Specifications” on page 5. If these items are correct, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off.
  • Page 45 lost. To reset the computer, press and hold the power button for 4 seconds or more. If the system is still not reset, remove the ac adapter and the battery. Problem: Your computer does not enter standby or hibernation mode. Solution: Check whether any option has been selected that would disable your computer from entering standby or hibernation mode.

  • Page 46: Computer Screen Problems

    Solving computer problems v If you are using one of the communication PC Cards. To enter hibernation mode, stop the communication program, and then remove the PC Card or disable the PC Card slot. Click the Safely Remove Hardware icon in the taskbar (for Windows XP) or the Unplug or Eject Hardware icon in the taskbar (for Windows 2000).

  • Page 47: Battery Problems

    5. Make sure ″Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family″ or ″Intel(R) 82852/82855 GM/GME Graphics″ is shown in the adapter information window. 6. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshooter button.

  • Page 48: Hard Disk Drive Problems

    Solving computer problems Solution: Discharge and recharge the battery. Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery’s operating time is still short, use a new battery. Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active.
  • Page 49 Solution: Use the Rescue and Recovery workspace to help solve or identify your problem. To open Rescue and Recovery, do the following: 1. Turn off your PC, then turn it on again. 2. Watch the screen carefully while your PC starts. When “To interrupt normal startup, press the blue Access IBM button”...

  • Page 50: Fingerprint Authentication Problems

    Solving computer problems Warranty Status enables you to see when your warranty expires, the terms of service for your computer, or a list of replacement parts. Help provides information about the various pages in the Rescue and Recovery workspace. Restart closes the Rescue and Recovery workspace, and resumes the startup sequence that was interrupted.
  • Page 51 Also make sure that the device from which the computer starts is enabled. In the startup menu in the BIOS Setup Utility, make sure that the device is included in the ″Boot priority order″ list. If it is included in the ″Excluded from boot order″...
  • Page 52 Solving computer problems To choose a mode, do the following: 1. Start the ThinkPad Configuration Program. 2. Click Power Management. 3. Click the Intel SpeedStep technology tab. 4. From the list, select the mode you want. 5. Click OK. Problem: The computer cannot connect to the local network, shared devices or network printers, but can connect to the Internet.

  • Page 53: Starting Bios Setup Utility

    Drive Fitness Test (v3.99 or earlier): The latest version is available at http://www.hitachigst.com/hdd/support/download.htm Notes: 1. Lenovo does not guarantee the proper operation of the Drive Fitness Test. 2. To use an additional hard disk drive, update the firmware to the latest version.

  • Page 54: Recovering Pre-Installed Software

    Solving computer problems If you have set a supervisor password, the BIOS Setup Utility menu appears after you enter the password. You can start the utility by pressing Enter instead of entering the supervisor password; however, you cannot change the parameters that are protected by the supervisor password. For more information, refer to the on-board help.

  • Page 55: Upgrading The Hard Disk Drive

    You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative. Notes: 1. Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping.
  • Page 56 Upgrading the hard disk drive Attention Handling a hard disk drive v Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs the physical shock. v Do not apply pressure to the cover of the drive. v Do not touch the connector.
  • Page 57 6. Detach the cover from the hard disk drive. 7. Attach the cover to a new hard disk drive. 8. Insert the hard disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Close the computer display and turn the computer over so that its bottom side is up.

  • Page 58: Replacing The Battery

    Upgrading the hard disk drive 12. Turn the computer over again. Connect the ac adapter and the cables to the computer. Replacing the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card or Secure Digital Card, the computer might not be able to enter hibernation mode.
  • Page 59 Replacing the battery 5. Align the front of a fully charged spare battery with the front side of the battery space in the computer; then gently push the battery into the space. 6. Slide the battery lock to the lock position. Chapter 2.
  • Page 60 Replacing the battery 7. Turn the computer over again. Connect the ac adapter and the cables to the computer. ® ThinkPad X40 Series Service and Troubleshooting Guide...

  • Page 61: Lenovo 2005. Portions © Ibm Corp

    Chapter 3. Getting help and service Getting help and service . Getting help on the Web . © Lenovo 2005. Portions © IBM Corp. 2005. . 40 Calling the Customer Support Center . 40 Getting help around the world .

  • Page 62: Getting Help And Service

    Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 63 The following items are not covered: v Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX v Identification of software problem sources...

  • Page 64: Getting Help Around The World

    To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to www.lenovo.com/think/support/, click Warranty, and follow the instructions on the screen. ®...

  • Page 65: Appendix A. Wireless Related Information

    Personal Area Network v Generic Object Exchange v Generic Object Push v File Transfer v Synchronization v Audio Gateway v Headset v Printer v Human Interface Device (Keyboard/Mouse) v Basic Image v Handsfree © Lenovo 2005. Portions © IBM Corp. 2005.

  • Page 66: Usage Environment And Your Health

    Because Wireless LAN Mini-PCI Adapter and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes the integrated wireless cards are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 67: Enabling Extended Channel Mode

    ″Extended Channel Mode″ should only be selected when the device is operated outside the USA and Canada to avoid the unlikely possibility of unauthorized operation. The use of this device outside the United States and Canada in ″Extended Channel Mode″ may use frequencies not authorized for use in the United States and Canada.
  • Page 68 ® ThinkPad X40 Series Service and Troubleshooting Guide...

  • Page 69: Appendix B. Warranty Information

    Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by Lenovo Group Limited or one of its subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
  • Page 70 Lenovo is not responsible; and v any non-Lenovo products, including those that Lenovo may procure and provide with or integrate into a Lenovo Machine at your request.
  • Page 71 Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part, the item your Service Provider replaces becomes Lenovo’s property and the replacement becomes yours. You represent that all removed items are genuine and unaltered.
  • Page 72 Personal Data. Limitation of Liability Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service Provider’s possession or 2) in transit in those cases where Lenovo is responsible for the transportation charges.

  • Page 73: Part 2 - Country-Unique Terms

    Lenovo’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.
  • Page 74 Limitation of Liability: The following replaces item 1 of this section: 1. damages for bodily injury (including death) or physical harm to real property and tangible personal property caused by Lenovo’s negligence; and Governing Law: The following replaces "laws of the country in which you acquired the Machine"...
  • Page 75 Limitation of Liability: The following is added to this section: Where Lenovo is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, Lenovo’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 76 2. as to any other actual damage arising in any situation involving nonperformance by Lenovo pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim.
  • Page 77 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which Lenovo provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 78 THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of this Statement of Limited Warranty apply to Machines purchased from Lenovo or a Lenovo reseller. How to Obtain Warranty Service: Add the following paragraph in Western Europe (Andorra, Austria, Belgium,...
  • Page 79 Machine in any of those countries from a Service Provider, provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service.
  • Page 80 Jurisdiction: The following exceptions are added to this section: 1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty and relating thereto, including its existence, will be the competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone,...
  • Page 81 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. Lenovo may, however, institute proceedings in a competent court in the country of installation.
  • Page 82 (if Lenovo is at fault) or of such cause, for a maximum amount equal to the charges you paid for the Machine.
  • Page 83 In case your Service Provider is unable to repair a Lenovo Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 84 In such instances, regardless of the basis on which you are entitled to claim damages from Lenovo, Lenovo is liable for no more than: (items 1 and 2 unchanged). GERMANY What this Warranty Covers: The following replaces the first sentence of the first...
  • Page 85 Statement of Limited Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default.
  • Page 86 Statement of Limited Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default.

  • Page 87: Part 3 - Warranty Information

    NOTE: ″Region″ means either Hong Kong or Macau Special Administrative Region of China. A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for: a. parts and labor during the first year of the warranty period; and b.
  • Page 88 Machine Type 2386 2369 2370 1864 1865 2525 2526 2527 ® ThinkPad X40 Series Service and Troubleshooting Guide Country or Region of Purchase US and Canada Other US, Canada, Mexico, Brazil, and Australia Other US, Canada, Mexico, Brazil, Australia, and Japan Others US, Canada, Mexico, Brazil, and Australia...

  • Page 89: Types Of Warranty Service

    1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request.

  • Page 90: Worldwide Telephone List

    After the Machine has been repaired or exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.
  • Page 91 Country or Region Argentina Australia Austria Belgium Bolivia Brazil Canada Chile China China (Hong Kong S.A.R.) Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Estonia Telephone Number 0800-666-0011 (Spanish) 131-426 (English) 01-24592-5901 (30 day up and running support) 01-211-454-610 (Warranty service and support) (German) 02-210-9820 (30 day up and running support)
  • Page 92 Country or Region Finland France Germany Greece Guatemala Honduras Hungary India Indonesia Ireland Italy ® ThinkPad X40 Series Service and Troubleshooting Guide Telephone Number 09-459-6960 (30 day up and running support) +358-800-1-4260 (Warranty service and support) (Finnish) 0238-557-450 (30 day up and running support) Hardware: 0810-631-213 (Warranty service and support) Software: 0810-631-020 (Warranty service and support) (French)
  • Page 93 Country or Region Japan Korea Latvia Lithuania Luxembourg Malaysia Malta Mexico Middle East Netherlands New Zealand Nicaragua Norway Panama Peru Philippines Poland Portugal Romania Telephone Number Desktop: Toll free: 0120-887-870 For International: +81-46-266-4724 ThinkPad: Toll free: 0120-887-874 For International: +81-46-266-4724 Both of the above numbers will be answered with a Japanese language voice prompt.

  • Page 94: Guarantee Supplement For Mexico

    Territory of the Mexican United States. In the event of a conflict, the terms of this supplement shall apply. All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of purchase. Lenovo ® ThinkPad...
  • Page 95 Col. Club de Golf Atlas El Salto, Jalisco, México C.P. 45680, Tel. 01-800-3676900 Marketing by: Lenovo de México, Comercialización y Servicios, S. A. de C. V. Alfonso Nápoles Gándara No 3111 Parque Corporativo de Peña Blanca Delegación Álvaro Obregón México, D.F., México C.P.
  • Page 96 ® ThinkPad X40 Series Service and Troubleshooting Guide...

  • Page 97: Appendix C. Customer Replacement Units (Crus)

    CRU, you can use either of the following additional resources: v The Online Hardware Maintenance Manual and Online Videos available on the Support Web site http://www.lenovo.com/think/support/site.wss/document.do? lndocid=part-video © Lenovo 2005. Portions © IBM Corp. 2005. Service and Setup Access Troubleshooting...
  • Page 98 v The Customer Support Center. For the telephone number of the Support Center for your country or region, see “Worldwide telephone list” on page ® ThinkPad X40 Series Service and Troubleshooting Guide...

  • Page 99: Appendix D. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 100: Television Output Notice

    The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.

  • Page 101: Industry Canada Class B Emission Compliance Statement

    Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

  • Page 102: Environmental Notices For Japan

    Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices. Environmental notices for Japan If you are a company employee and need to dispose of a ThinkPad computer that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 103: Ibm Lotus Software Offer

    service, or marketing, and follow that person’s instructions. You can also see the instructions at www.ibm.com/jp/pc/recycle/battery If you use a ThinkPad computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. IBM Lotus Software Offer About the offer: As a qualifying ThinkPad computer customer, you are receiving a single, limited license for the Lotus Notes “standalone”...
  • Page 104 Purchasing Upgrades, Additional Licenses and Technical Support Software upgrades and technical support are available for a fee through IBM’s Passport Advantage Program. For information about purchasing additional licenses for Notes, SmartSuite, or other Lotus products, visit http://www.ibm.com or http://www.lotus.com/passport. To order a CD: **Important: Pursuant to this Offer, you may order one CD media per license.

  • Page 105: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo PS/2 Rescue and Recovery ThinkLight ThinkPad TrackPoint Ultrabay UltraBase The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both:...
  • Page 106 ® ThinkPad X40 Series Service and Troubleshooting Guide...
  • Page 107 40 around the world 42 by telephone 40 by Web 40 hibernation problems 21 important tips 6 © Lenovo 2005. Portions © IBM Corp. 2005. keyboard problems 19 locations 2 password problems 19 setting 7 PC-Doctor for Windows 12...
  • Page 108 ® ThinkPad X40 Series Service and Troubleshooting Guide...
  • Page 110 Part Number: 39T2190 Printed in China (1P) P/N: 39T2190...

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