Samsung UE55KU6500UXZT E-Manual page 84

The problem
The picture is distorted.
The colour is wrong or missing.
The colour is poor or the
picture is not bright enough.
There is a dotted line on the
edge of the screen.
The picture is black and white.
" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung's Call Centre for assistance.
" If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.
"
If the problem persists, check the signal strength or refer to the external device's user manual.
The compression of video content may cause picture distortions, especially in
fast moving pictures from sports programmes and action movies.
If the signal reception is weak or poor, screen distortion may be accompanied
but it is not a malfunction.
Mobile phones used close to the TV (within 1m) may cause noise in analogue
and digital channels.
If you're using a Component connection, make sure that the Component
cables are connected to the correct jacks. Incorrect or loose connections may
cause colour problems or a blank screen.
Go to the Picture menu and then adjust the
Sharpness, and Colour
See if Energy Saving Mode
Energy Saving Mode) has been enabled.
Try resetting the picture. (
Reset Picture)
Change Picture Size to
Change the cable or satellite box resolution.
If you are using AV composite input, connect the video cable (yellow) to the
One Connect's green component jack.
Try this!
Picture
settings.
( Settings
Settings Picture
16:9 Standard.
Mode, Brightness,
System Eco Solution
Expert Settings