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ENGLISH
seal has been removed or defaced.
How country law applies
Our goods come with guarantees that cannot
be excluded under the Australian Consumer
Law (ACL). You are entitled to a replacement
or refund for a major failure and
compensation for any other reasonably
foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be of
acceptable quality and the failure does not
amount to a major failure.
This guarantee is not intended in any way to
limit or exclude such rights and remedies that
you may have under law.
You can find out more information about the
Australian Consumer Law on the ACCC
website: www.accc.gov.au
Area of validity
This IKEA guarantee applies only to products
purchased and installed in AUSTRALIA.
What you must do to make a claim under
the guarantee:
To make a claim under the guarantee contact
IKEA after sales customer service center at
the above address, the IKEA catalogue or
refer to www.ikea.com.au for your local store
customer service phone number, online email
and opening times. Please describe the
problem that you are facing with the
appliance in detail along with your product
article number (8 digit code) and date of
purchase at the time of call registration.
Please do not hesitate to contact the
dedicated after sales customer service
center for IKEA appliances to:
1.
Make a service request under this guar-
antee;
2.
Ask for clarification on installation of the
IKEA appliance in the dedicated IKEA kit-
chen furniture.
3.
Ask for clarification on user manual con-
tents and specifications of the IKEA appli-
ance.
To ensure that we provide you with the best
assistance, please read carefully the
Assembly Instructions and/or the User
Manual section of this booklet before
contacting us.
How to reach us if you need our service
The IKEA after sales customer service centre
will assist you on the phone with basic
trouble shooting for your appliance at the
time of service call request. Please refer to
the IKEA catalogue or www.ikea.com.au and
select your local store for local store phone
numbers and opening times.
Please describe the problem that you are
facing with the appliance in detail along with
your product article number ( 8 digit code )
and date of purchase at the time of call
registration.
SAVE THE SALES RECEIPT!
Kindly keep all these details and original
invoice of purchase handy during the service
technician's visit to enable him to carry out
the job. It is your proof of purchase and
required for the guarantee to apply. Note
that the receipt reports also the IKEA article
name and number (8 digit code) for each of
the appliances you have purchased.
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