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Lenovo ThinkCentre A58e 0841 Hardware Maintenance Manual

Lenovo thinkcentre a58e 0841: supplementary guide
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ThinkCentre
Hardware Maintenance Manual
Machine Type: 0841

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Summary of Contents for Lenovo ThinkCentre A58e 0841

  • Page 1 ThinkCentre Hardware Maintenance Manual Machine Type: 0841...
  • Page 3 ThinkCentre Hardware Maintenance Manual...
  • Page 4 First Edition (September 2009) © Copyright Lenovo 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

  • Page 5: Table Of Contents

    Chapter 4. General Checkout ..41 Problem determination tips . Chapter 5. Diagnostics ..43 Lenovo System Toolbox . PC-Doctor for DOS . Creating a diagnostic disc Running the diagnostic program from a diagnostic disc .
  • Page 6 Hardware Maintenance Manual...

  • Page 7: Chapter 1. About This Manual

    It is intended only for trained servicers who are familiar with Lenovo Before servicing a Lenovo product, be sure to read the Safety Information. See Chapter 2, “Safety information,” on page 3. The Symptom-to-FRU Index and Additional Service Information chapters are not specific to any machine type and are applicable to all ThinkCentre computers.

  • Page 8: Important Information About Replacing Rohs Compliant Frus

    FRU part numbers. Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005, will contain some RoHS compliant FRUs.

  • Page 9: Chapter 2. Safety Information

    After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. v Reinstall all covers correctly before returning the machine to the customer. Electrical safety © Copyright Lenovo 2009...
  • Page 10 CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 11: Voltage-Selection Switch

    v Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. v Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.

  • Page 12: Handling Electrostatic Discharge-Sensitive Devices

    If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. Consider these conditions and the safety hazards they present: v Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock).

  • Page 13: Grounding Requirements

    v Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. v Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
  • Page 14 v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables. v Never turn on any equipment when there is evidence of fire, water, or structural damage.
  • Page 15 CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 16 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 17 Chapter 2. Safety information...
  • Page 18 Hardware Maintenance Manual...
  • Page 19 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) Chapter 2. Safety information...
  • Page 20 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: v Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. v Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas.
  • Page 21 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria com Número de Peça 33F8354 ou um tipo de bateria equivalente recomendado pelo Se o seu sistema possui um módulo com uma bateria de lítio, substitua-o apenas por um módulo do mesmo tipo e do mesmo fabricante.
  • Page 22 CUIDADO: O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação.
  • Page 23 Chapter 2. Safety information...
  • Page 24 Hardware Maintenance Manual...
  • Page 25 Chapter 2. Safety information...
  • Page 26 Hardware Maintenance Manual...
  • Page 27 DANGER Le courant électrique provenant de l’alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : v Ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de reconfiguration de ce produit au cours d’un orage. v Branchez tous les cordons d’alimentation sur un socle de prise de courant correctement câblé...
  • Page 28 ATTENTION: Remplacer la pile au lithium usagée par une pile de référence identique exclusivement, (référence 33F8354), ou suivre les instructions du fabricant qui en définit les équivalences. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 29 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L’interrupteur de contrôle d’alimentation de l’unité et l’interrupteur dubloc d’alimentation ne coupent pas le courant électrique alimentantl’unité. En outre, le système peut être équipé de plusieurs cordonsd’alimentation. Pour mettre l’unité...
  • Page 30 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß...
  • Page 31 CAUTION: Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 33F8354 oder eine gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enthält das System ein Modul mit einer Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 32 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden.
  • Page 33 Chapter 2. Safety information...
  • Page 34 Hardware Maintenance Manual...
  • Page 35 Chapter 2. Safety information...
  • Page 36 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: v Non collegare o scollegare qualsiasi cavo oppure effettuare l’installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. v Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
  • Page 37 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 33F8354 o un tipo di batteria equivalente consigliato dal produttore. Se sul sistema è presente un modulo che contiene una batteria al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione.
  • Page 38 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Prestare attenzione nel sollevare l’apparecchiatura. ATTENZIONE: Il pulsante di controllo dell’alimentazione presente sull’unità e l’interruttore dell’alimentatore non disattivano l’alimentazione corrente fornita all’unità. E’ possibile che l’unità disponga di più cavi di alimentazione. Per disattivare l’alimentazione dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione.
  • Page 39 Chapter 2. Safety information...
  • Page 40 Hardware Maintenance Manual...
  • Page 41 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: v No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica.
  • Page 42 PRECAUCIÓN: Cuando sustituya una batería de litio, utilice solamente una batería número de pieza 33F8354 u otra de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un módulo que contiene una batería de litio, reemplácelo sólo con el mismo tipo de módulo, del mismo fabricante. La batería contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.
  • Page 43 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Adopte procedimientos seguros al levantar el equipo. PRECAUCIÓN: El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo. Además, el dispositivo podría tener más de un cable de alimentación.
  • Page 44 Hardware Maintenance Manual...

  • Page 45: Chapter 3. General Information

    You can find the following information: v CRU removal and installation instructions v Publications v Troubleshooting information v Parts information v Downloads and drivers v Links to other useful sources of information To access this information, go to http://www.lenovo.com/support/. © Copyright Lenovo 2009...

  • Page 46: Specifications

    Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.9 inches) Height: 371 mm (14.6 inches) (with front bezel) 350 mm (13.78 inches) (without front bezel) Depth: 425 mm (16.7 inches) (with front bezel) 370 mm (14.5 inches) (without front bezel) Weight Maximum configuration as shipped: 11.2 kg (24.7 lbs) Environment...

  • Page 47: Chapter 4. General Checkout

    If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Processor or hard disk upgrades v Failure symptom – Do diagnostics indicate a failure? © Copyright Lenovo 2009...
  • Page 48 – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? v Diagnostics version –...

  • Page 49: Chapter 5. Diagnostics

    Lenovo troubleshooting center, update system drivers, and review system information. To run the Lenovo System Toolbox, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the Lenovo System Toolbox, refer to the Lenovo System Toolbox help system.

  • Page 50: Running The Diagnostic Program From A Diagnostic Disc

    Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created. To run the diagnostic program from a diagnostic disc that you created, do the following: 1.
  • Page 51 A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the >>. 4. Repeat steps 2 and 3 above to select all desired tests. Test results Diagnostics test results produce the following error code format: Function Failure Type DeviceID...

  • Page 52: Viewing The Test Log

    Important: Make sure that all data is backed up before using the Quick or Full Erase functions. To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure: 1. Select the UTILITY option on the toolbar and press Enter. 2.

  • Page 53: Chapter 6. Using The Setup Utility

    Setup Utility program passwords are not case sensitive v Not be your name or your user name v Not be a common word or a common name © Copyright Lenovo 2009 displayed until you type the correct password. For more information, see “Using passwords.”...

  • Page 54: Set User Password

    v Be significantly different from your previous passwords Set User Password After you have set a user password using the Set User Password option, the user is prompted to type a valid password each time the computer is turned on. The computer cannot be used until a valid password is typed in.

  • Page 55: Selecting A Startup Device

    4. Press Esc to return to the Setup Utility program main menu. You might have to press Esc several times. 5. Press F10 to save and exit the Setup Utility program. Note: If you do not want to save the settings, select Exit → Discard Changes Selecting a startup device If your computer does not start up from a device such as the hard disk drive or the disc in the optical drive as expected, do one of the following to select the...

  • Page 56: Exiting From The Setup Utility Program

    Exiting from the Setup Utility program After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu. You might have to press Esc several times. If you want to save the new settings, press F10 to save and exit the Setup Utility program.

  • Page 57: Chapter 7. Symptom-To-Fru Index

    System Board Power Supply connectors v Microprocessor(s) connection Check the power cord for continuity. Check the power-on switch for continuity. © Copyright Lenovo 2009 FRU/Action Check the configuration and ensure the start-up drive is in the boot sequence. Install an operating system on the boot drive.

  • Page 58: Diagnostic Error Codes

    Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See “Running tests” on page 44 for the specific type for information about the Diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code 000-000-XXX BIOS Test Passed...
  • Page 59 Diagnostic Error Code 000-196-XXX BIOS test halt, error threshold exceeded 000-197-XXX BIOS test warning 000-198-XXX BIOS test aborted 000-199-XXX BIOS test failed, cause unknown 000-250-XXX BIOS APM failure 000-270-XXX BIOS ACPI failure 001-000-XXX System Test Passed 001-00X-XXX System Error 001-01X-XXX System Error 001-024-XXX System Addressing test failure...
  • Page 60 Diagnostic Error Code 001-032-XXX System Device Controller failure 001-034-XXX System Device Buffer Allocation failure 001-035-XXX System Device Reset condition detected 001-036-XXX System Register error 001-038-XXX System Extension failure 001-039-XXX System DMI data structure error 001-040-XXX System IRQ failure 001-041-XXX System DMA failure 001-195-XXX System Test aborted by user 001-196-XXX...
  • Page 61 Diagnostic Error Code 001-254-XXX 001-255-XXX 001-256-XXX 001-257-XXX System DMA error 001-260-XXX 001-264-XXX System IRQ error 001-268-XXX System IRQ1 failure 001-269-XXX System IRQ2 failure 001-270-XXX System IRQ3 failure 001-271-XXX System IRQ4 failure 001-272-XXX System IRQ5 failure 001-273-XXX System IRQ6 (diskette drive) failure 001-274-XXX System IRQ7 failure 001-275-XXX...
  • Page 62 Diagnostic Error Code 001-286-XXX 001-287-XXX 001-288-XXX System Timer failure 001-292-XXX System CMOS RAM error 001-293-XXX System CMOS Battery 001-298-XXX System RTC date/time update failure 001-299-XXX System RTC periodic interrupt failure 001-300-XXX System RTC Alarm failure 001-301-XXX System RTC Century byte error 005-000-XXX Video Test Passed 005-00X-XXX...
  • Page 63 Diagnostic Error Code 005-036-XXX Video Register error 005-038-XXX System BIOS extension failure 005-040-XXX Video IRQ failure 005-195-XXX Video Test aborted by user 005-196-XXX Video test halt, error threshold exceeded 005-197-XXX Video test warning 005-198-XXX Video test aborted 005-199-XXX Video test failed, cause unknown 005-2XX-XXX 005-3XX-XXX Video subsystem error...
  • Page 64 Diagnostic Error Code 006-197-XXX Diskette interface test warning 006-198-XXX Diskette interface test aborted 006-199-XXX Diskette interface test failed, cause unknown 006-25X-XXX Diskette interface Error 011-000-XXX Serial port Interface Test Passed 011-001-XXX Serial port Presence 011-002-XXX 011-003-XXX Serial port Timeout/Parity error 011-013-XXX 011-014-XXX Serial port Control Signal/Loopback test...
  • Page 65 Diagnostic Error Code 011-197-XXX Serial port test warning 011-198-XXX Serial port test aborted 011-199-XXX Serial port test failed, cause unknown 011-2XX-XXX Serial port signal failure 014-000-XXX Parallel port Interface Test Passed 014-001-XXX Parallel port Presence 014-002-XXX 014-003-XXX Parallel port Timeout/Parity error 014-013-XXX 014-014-XXX Parallel port Control Signal/Loopback test...
  • Page 66 Diagnostic Error Code 014-196-XXX Parallel port test halt, error threshold exceeded 014-197-XXX Parallel port test warning 014-198-XXX Parallel port test aborted 014-199-XXX Parallel port test failed, cause unknown 014-2XX-XXX 014-3XX-XXX Parallel port failure 015-000-XXX USB port Interface Test Passed 015-001-XXX USB port Presence 015-002-XXX USB port Timeout...
  • Page 67 Diagnostic Error Code 015-036-XXX USB port Register error 015-040-XXX USB port IRQ failure 015-195-XXX USB port Test aborted by user 015-196-XXX USB port test halt, error threshold exceeded 015-197-XXX USB port test warning 015-198-XXX USB port test aborted 015-199-XXX USB port test failed, cause unknown 018-000-XXX PCI Card Test Passed 018-0XX-XXX...
  • Page 68 Diagnostic Error Code 018-197-XXX PCI Card test warning 018-198-XXX PCI Card test aborted 018-199-XXX PCI Card test failed, cause unknown 018-250-XXX PCI Card Services error 020-000-XXX PCI Interface Test Passed 020-0XX-XXX PCI Interface error 020-195-XXX PCI Test aborted by user 020-196-XXX PCI test halt, error threshold exceeded 020-197-XXX...
  • Page 69 Diagnostic Error Code 020-198-XXX PCI test aborted 020-199-XXX PCI test failed, cause unknown 020-262-XXX PCI system error 025-000-XXX IDE interface Test Passed 025-00X-XXX 025-01X-XXX IDE interface failure 025-027-XXX IDE interface Configuration/Setup error 025-02X-XXX 025-03X-XXX 025-04X-XXX IDE Interface failure 025-195-XXX IDE interface Test aborted by user 025-196-XXX IDE interface test halt, error threshold exceeded...
  • Page 70 Diagnostic Error Code 025-198-XXX IDE interface test aborted 025-199-XXX IDE interface test failed, cause unknown 030-000-XXX SCSI interface Test Passed 030-00X-XXX 030-01X-XXX SCSI interface failure 030-027-XXX SCSI interface Configuration/Setup error 030-03X-XXX 030-04X-XXX SCSI interface error 030-195-XXX SCSI interface Test aborted by user 030-196-XXX SCSI interface test halt, error threshold exceeded...
  • Page 71 Diagnostic Error Code 030-198-XXX SCSI interface test aborted 030-199-XXX SCSI interface test failed, cause unknown 035-000-XXX RAID interface Test Passed 035-0XX-XXX RAID interface Failure 035-195-XXX RAID interface Test aborted by user 035-196-XXX RAID interface test halt, error threshold exceeded 035-197-XXX RAID interface test warning 035-198-XXX RAID interface test aborted...

  • Page 72: Run Setup

    Diagnostic Error Code 071-00X-XXX 071-01X-XXX 071-02X-XXX Audio port error 071-03X-XXX Audio port failure 071-04X-XXX Audio port failure 071-195-XXX Audio port Test aborted by user 071-196-XXX Audio port test halt, error threshold exceeded 071-197-XXX Audio port test warning 071-198-XXX Audio port test aborted 071-199-XXX Audio port test failed, cause unknown 071-25X-XXX...

  • Page 73: System Board

    Diagnostic Error Code 080-196-XXX Game Port interface test halt, error threshold exceeded 080-197-XXX Game Port interface test warning 080-198-XXX Game Port interface test aborted 080-199-XXX Game Port interface test failed, cause unknown 086-000-XXX Mouse Port interface Test Passed 086-001-XXX Mouse Port interface Presence 086-032-XXX Mouse Port interface Device controller failure...

  • Page 74: Make Sure The Component That Is Called

    Diagnostic Error Code 086-197-XXX Mouse Port interface test warning 086-198-XXX Mouse Port interface test aborted 086-199-XXX Mouse Port interface test failed, cause unknown 089-000-XXX Microprocessor Test Passed 089-XXX-XXX Microprocessor failure 089-195-XXX Microprocessor Test aborted by user 089-196-XXX Microprocessor test halt, error threshold exceeded 089-197-XXX Microprocessor test warning...
  • Page 75 Diagnostic Error Code 170-0XX-XXX Voltage Sensor(s) failure 170-195-XXX Voltage Sensor(s) Test aborted by user 170-196-XXX Voltage Sensor(s) test halt, error threshold exceeded 170-197-XXX Voltage Sensor(s) test warning 170-198-XXX Voltage Sensor(s) test aborted 170-199-XXX Voltage Sensor(s) test failed, cause unknown 170-250-XXX 170-251-XXX Voltage Sensor(s) Voltage limit error 170-254-XXX...

  • Page 76: System Board No Action

    Diagnostic Error Code 175-197-XXX Thermal Sensor(s) test warning 175-198-XXX Thermal Sensor(s) test aborted 175-199-XXX Thermal Sensor(s) test failed, cause unknown 175-250-XXX 175-251-XXX Thermal Sensor(s) limit error 185-000-XXX Asset Security Test Passed 185-XXX-XXX Asset Security failure 185-278-XXX Asset Security Chassis Intrusion 201-000-XXX System Memory Test Passed 201-XXX-XXX...
  • Page 77 Diagnostic Error Code 215-000-XXX CD-ROM Drive Test Passed 215-XXX-XXX CD-ROM Drive error 217-000-XXX Hard Disk Drive Test Passed 217-25X-XXX 217-26X-XXX Hard Disk Drive (IDE) error 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 220-000-XXX Hi-Capacity Cartridge Drive Test Passed 220-XXX-XXX Hi-Capacity Cartridge Drive error 301-XXX-XXX Keyboard error 301-000-XXX...
  • Page 78 Diagnostic Error Code 415-000-XXX Modem Test Passed 415-XXX-XXX Modem error Hardware Maintenance Manual FRU/Action No action Remove the Modem and re-test the system...

  • Page 79: Beep Symptoms

    Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. The following tables describes beep symptoms. Beep Symptom 2 short beeps CMOS setting error 1 long and 2 short beeps Monitor or video adapter card error 1 long and 3 short beeps Keyboard error 1 long and 9 short beeps BIOS ROM error...

  • Page 80: Post Error Codes

    POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations. v Checks some basic system-board operations v Checks the memory operation v Starts the video operation...
  • Page 81 POST Error Message Press TAB to show POST screen Error: Non-System disk or disk error Replace and press any key when ready Description/Action Pressing the TAB key permits the user to toggle between the default POST display screen and a custom POST display screen. The BIOS was unable to find a suitable boot device.

  • Page 82: Miscellaneous Error Messages

    Miscellaneous error messages Message/Symptom Changing display colors Computer will not power-off. See “Power Supply Problems” on page 51. Computer will not RPL from server Computer will not perform a Wake On ® (if applicable) Dead computer. See “Power Supply Problems” on page 51. Diskette drive in-use light remains on or does not light when drive is active.

  • Page 83: Undetermined Problems

    Message/Symptom Non-system disk or disk error-type message with a known-good diagnostic diskette. Other display symptoms not listed above (including blank or illegible display) Power-on indicator or hard disk drive in-use light not on, but computer works correctly Printer problems Program loads from the hard disk with a known-good diagnostics diskette in the first 3.5-inch diskette drive RPL computer cannot access programs from...
  • Page 84 c. Memory modules d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Power-on the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board.

  • Page 85: Chapter 8. Replacing Frus (Type 0841)

    These precautions and guidelines will help you work safely. FRU replacements are to be done by trained service technicians only. This chapter does not contain a remove and replace procedure for all FRUs. Only the major FRUs are documented. © Copyright Lenovo 2009...

  • Page 86: Locations

    Locations The following illustrations help you locate the various connectors, controls. and components of the computer. Rear connectors The following illustration shows the locations of the connectors on the rear of the computer. 1 Voltage-selection switch 2 Power cord connector 3 Serial port 4 VGA monitor connector 5 USB connectors (4)

  • Page 87: Computer Components

    Computer components The following illustration will help you locate the major FRUs in the computer. 1 Microprocessor 2 Memory modules 3 Optical drive 4 Bezel 5 Hard disk drive 6 System board 7 Power supply Chapter 8. Replacing FRUs - Tamdhu Computers...

  • Page 88: System Board Connectors

    System board connectors This illustration is to help locate the various components and connectors on the system board. 1 Microprocessor 2 Microprocessor fan connector 3 Memory slots (2) 4 Thermal sensor connector 5 24-pin power connector 6 SATA connectors (3) 7 Front panel connector 8 Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper...

  • Page 89: Removing The Computer Cover

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.

  • Page 90: Removing And Reinstalling The Front Bezel

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel.
  • Page 91 3. To reinstall the front bezel, align the plastic tabs on the right side of the front bezel with the corresponding holes in the chassis. Then, pivot the front bezel inward until it snaps into position on the left side. Note: If you have completely removed the front bezel off the chassis, you need to first route and connect the power switch/LED assembly cable.

  • Page 92: Replacing The Power Supply Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that was included with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly. To replace the power supply assembly, do the following: 1.
  • Page 93 7. Install the four screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. 8. Connect the new power supply assembly cables to the system board and all drives.

  • Page 94: Replacing The System Board

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Note: When replacing the system board a new retention module for the microprocessor heat sink is required.
  • Page 95 Figure 5. Tabs on the microprocessor socket cover (bottom view) Figure 6. Installing the microprocessor socket cover 10. Install the new retention module to the new system board. 11. Remove the memory modules from the failing system board and install them in the same location on the new system board.

  • Page 96: Replacing The Heat Sink And Fan Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink and fan assembly.
  • Page 97 4. Remove the four screws 1 that secure the heat sink and fan assembly. Note: Carefully remove the four screws from the system board to avoid any possible damage. The four screws cannot be removed from the heat sink and fan assembly. Figure 7.

  • Page 98: Replacing The Microprocessor

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides information on how to remove and replace the microprocessor.
  • Page 99 Chapter 8. Replacing FRUs - Tamdhu Computers...
  • Page 100 5. Lift the heat sink and fan assembly off the failing system board. Place the heat sink on its side so that the thermal grease does not come in contact with anything. 6. To remove the microprocessor 2 from the system board, lift the small handle 3 and open the retainer 1 .
  • Page 101 Notes: a. Note the orientation of the notches 1 on the microprocessor. This is important when reinstalling the microprocessor on the new system board. b. Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. 8.
  • Page 102 11. Lower the microprocessor straight down into the system board socket of the system board. 12. To secure the microprocessor in the socket, close the microprocessor retainer and lock it into position with the small handle. 13. Use the thermal grease syringe to place five drops of grease on the top of the microprocessor.

  • Page 103: Replacing A Memory Module

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
  • Page 104 Figure 9. Opening the retaining clips 7. Position the new memory module over the memory slot. Make sure that the notch 1 of the new memory module are aligned with the slot key 2 of the memory slot. Then, press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position.

  • Page 105: Replacing The Hard Disk Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive.
  • Page 106 4. Remove the four screws that secure the hard disk drive. Then, slide the hard disk drive out of the chassis. Figure 11. Removing the hard disk drive 5. Slide the new hard disk drive into the hard disk drive bay and align the screw holes on the new hard disk drive with the corresponding holes on the drive bay.

  • Page 107: Replacing The Optical Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive.
  • Page 108 Figure 14. Installing the optical drive 5. Connect the signal cable and the power cable to the rear of the new optical drive. 6. Go to “Completing the FRU replacement” on page 106. Hardware Maintenance Manual...

  • Page 109: Replacing The Front Audio/Usb Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and replace the front audio/USB assembly.

  • Page 110: Replacing The Battery

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Your computer has a special type of memory that maintains the date, time, and configuration information for built-in features.
  • Page 111 7. Use the Setup Utility program to set the date, time, passwords, and any other configuration information you want. See Chapter 6, “Using the Setup Utility,” on page 47. Chapter 8. Replacing FRUs - Tamdhu Computers...

  • Page 112: Completing The Fru Replacement

    Completing the FRU replacement After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Depending on the FRU you installed or replaced, you might need to confirm the updated information in the Setup Utility program.

  • Page 113: Chapter 9. Fru Lists

    ″1″, ″2″, or ″N″ in the CRU column. ″N″ means that the part is not a CRU, ″1″ means that the part is a Self-service CRU, and ″2″ means that the part is an Optional-service CRU. © Copyright Lenovo 2009...

  • Page 114: Machine Type 0841

    Machine Type 0841 Item # Microprocessor, E7400 2.8GHZ 1066M 3M R0 (ViiV,EIST,EM64T,EDB) 65W (models) Microprocessor, E7500 2.93GHZ 1066M 3M R0 (ViiV,EIST,EM64T,EDB) 65W (models) Microprocessor, E7600 3.06GHZ 1066M 3M R0 VT 65W (models) Microprocessor, E1600 2.4GHZ/800MHZ/512K M-0 65W (models) Microprocessor, E1500 2.2GHz 800MHz 512KB (EIST,EM64T,EDB) M0 65W (models) Microprocessor, E3200 2.4GHZ /800 MHz/1MB R0 (models A1U A1F) Microprocessor, E3300 2.5GHZ /800 MHz/1MB R0 (models)
  • Page 115 Rear IO slot cover (all models) Intel 95W/65W heatsink kit ; no fan gril (all models) Intel 95W/65W heatsink kit; fan gril (all models) 0841 Keyboards (Lenovo Preferred Pro USB -- without hub) US English (models A1U A2U A3U) Arabic (models)
  • Page 116 0841 Keyboards (Lenovo Preferred Pro USB -- without hub) German (models) Greek (models) Greek/US (models) Hebrew (models) Hungarian (models) Iceland (models) Italy (models) Japanese (models) Korean (models) LA Spanish (models) Norwegian (models) Polish (models) Portuguese (models) Romanian (models) Romanian (models)
  • Page 117 0841 Windows Vista Business 32 CDs US English (models A1U A2U A3U) French (models A1F A2F A3F) FRU# 71Y7252 71Y7251 Chapter 9. FRU lists...
  • Page 118 Hardware Maintenance Manual...

  • Page 119: Chapter 10. Additional Service Information

    To determine the current Level of BIOS: – Start the Setup Utility. – Select Standard CMOS Features. v Sources for obtaining the latest level BIOS available 1. Lenovo support web site: http://www.lenovo.com/support/ 2. Lenovo Customer Support Center 3. Levels 1 and 2 Support To update (flash) the BIOS, see “Flash update procedures.”...

  • Page 120: Updating (Flashing) Bios From A Disc

    5. After the update is completed, remove the disc from the optical drive. Updating (flashing) BIOS from your operating system Note: Because Lenovo makes constant improvements to the Web site, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.

  • Page 121: Power Management

    Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored.
  • Page 122 Hardware Maintenance Manual...

  • Page 123: Appendix. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

  • Page 124: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. Trademarks Lenovo, the Lenovo logo, ThinkCentre, and ThinkVantage are trademarks of Lenovo in the United States, other countries, or both. Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies.
  • Page 126 Part Number: 71Y5769 Printed in USA (1P) P/N: 71Y5769...

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