Table of Contents
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LaCie 4big Quadra Enterprise Class
User Manual
Table of Contents
1. Introduction .................................................................................................................. 4
1.1. Minimum System Requirements ......................................................................................................... 5
1.2. Box Content .................................................................................................................................... 6
1.3. Views of the Drive ............................................................................................................................ 7
1.4. Cables and Connectors . ................................................................................................................... 9
1.4.1. USB 2.0 ................................................................................................................................ 9
1.4.2. FireWire ................................................................................................................................ 9
1.4.3. eSATA ................................................................................................................................. 10
2. Setting Up Your LaCie 4big......................................................................................... 11
2.1. Connect the Interface Cable ........................................................................................................... 12
2.2. Turn On the 4big . .......................................................................................................................... 13
3. RAID ........................................................................................................................... 14
3.1. About RAID Modes......................................................................................................................... 14
3.1.1. RAID 0 ................................................................................................................................ 14
3.1.2. RAID 10 .............................................................................................................................. 15
3.1.3. Concatenation ..................................................................................................................... 15
3.1.4. RAID 3 and RAID 3+Spare ................................................................................................... 16
3.1.5. RAID 5 and RAID 5+Spare ................................................................................................... 17
3.2. Changing the RAID Mode . .............................................................................................................. 18
3.3. Removing and Installing Drives . ....................................................................................................... 19
3.4. Formatting and Partitioning . ............................................................................................................ 20
3.4.1. File System Formats .............................................................................................................. 20
3.4.2. Windows Users .................................................................................................................... 22
3.4.3. Mac Users ........................................................................................................................... 24
4. Troubleshooting ......................................................................................................... 25
4.1. LED Status Indicators ...................................................................................................................... 26
4.2. Other Troubleshooting Topics ......................................................................................................... 28
4.3. Installing New Firmware ................................................................................................................ 28
5. Contacting Customer Support ..................................................................................... 29
5.1. LaCie Technical Support Contacts ................................................................................................... 30
6. Warranty Information ................................................................................................. 31
• D
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Table of Contents
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Summary of Contents for LaCie 301385U
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Page 1: Table Of Contents
1.3. Views of the Drive ... 7 1.4. Cables and Connectors ..9 1.4.1. USB 2.0 ... 9 1.4.2. FireWire ... 9 1.4.3. eSATA ... 10 2. Setting Up Your LaCie 4big... 11 2.1. Connect the Interface Cable ... 12 2.2. Turn On the 4big ..13 3. RAID ... 14 3.1. About RAID Modes... 14 3.1.1. RAID 0 ... 14 3.1.2. RAID 10 ... - Page 2 Foreword page 2 Manufacturer’s Declara- tion for CE Certification We, LaCie, solemnly declare that this prod- uct conforms to the following European standards: Class B EN60950, EN55022, EN55024, EN61000-3-2: 2000, EN61000- 3-3: 2001 With reference to the following conditions: 73/23/EEC Low Voltage Directive; 89/336/ EEC EMC Directive...
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Page 3: Health And Safety Precautions
✦ Do not expose the LaCie 4big to tem- peratures outside the range of 5° C to 35° C (41° F to 95° F); or to opera- tional humidity beyond 5-80%, non- condensing, or non-operating humidity beyond 10-90%, non-condensing. Do- ing so may damage the LaCie 4big or disfigure its casing. Avoid placing your LaCie 4big near a source of heat or exposing it to sunlight (even through a window). Inversely, placing your LaCie 4big in an environment that is too cold may damage the unit. ✦ Rated cooling for altitudes up to 2000 meters. • D esign by oulton ✦... -
Page 4: Introduction
Register your Enterprise Class product at www.lacie.com within 30 days of its purchase date to take advantage of LaCie Enterprise Class Service. For no additional cost, LaCie guarantees that your Enterprise Class product will receive the highest priority from our Technical Support team. Please note that the term of your warranty remains five years. Quick Links... -
Page 5: Minimum System Requirements
400, FireWire 800, 10.5.x, or 10.6.x and/or USB 2.0 * Windows XP 32-bit will not recognize logical volumes with capac- ity greater than 2TB. For details, see section Formats. **Most computers do not come from the factory with eSATA ports, so you may need to purchase a connection card (such as PCI or PCI- E) to be able to connect your LaCie 4big via the eSATA interface. LaCie offers a wide selection of connection cards. Visit the LaCie website at www.lacie.com/accessories. • D esign by oulton Disk Space Minimum of 600MB recommended Minimum of 600MB recommended 3.4.1. -
Page 6: Box Content
LaCie 4big Quadra Enterprise Class User Manual 1.2. Box Content Your LaCie 4big package contains the system tower and an acces- sories box containing the items listed below. LaCie 4big RAID system tower with four hot-swappable Enter- prise-Class hard drives Hi-Speed USB 2.0 cable FireWire 400 cable FireWire 800 cable eSATA cable External power supply LaCie Utilities CD-ROM Quick Install Guide 2-in-1 RAID mode change and drive removal tool IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging. • D esign by oulton Storage Utilities Utilities & Backup Software Introduction page 6... -
Page 7: Views Of The Drive
LaCie 4big Quadra Enterprise Class Introduction • D esign by oulton User Manual page 7 1.3. Views of the Drive Front View The blue button on the front of the LaCie 4big serves as a LED drive status indicator and the LaCie Shortcut Button. See the LaCie Desktop Manager User Manual on the CD-ROM for more information. See troubleshooting section 4.1. LED Status Indicators for more in- formation. Fig. 01... -
Page 8: Rear View
LaCie 4big Quadra Enterprise Class User Manual Rear View RAID selection switch Power input connection Hi-Speed USB 2.0 port FireWire 800 ports FireWire 400 port eSATA 3Gb/s port on/auto/off power switch Drive tray handle Drive lock Drive status LED • D esign by oulton CAUTION: To avoid overheating, the LaCie 4big should be installed in a well-ventilated area and in such a way as to maintain sufficient airflow across the controller chips. Also ensure that the Ventilation Fan is not obstructed. Environmental Requirements: Temperature: 0 – 35° C (32 – 95° F) Operation Humidity: 20 – 80%, non-condensing Storage Humidity: 10 – 90%, non-condensing auto Introduction page 8... -
Page 9: Cables And Connectors
LaCie 4big Quadra Enterprise Class User Manual 1.4. Cables and Connectors 1.4.1. USB 2.0 USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras. -
Page 10: Esata
LaCie 4big Quadra Enterprise Class User Manual 1.4.3. eSATA Your LaCie 4big Quadra uses the latest in SATA technology, allow- ing interface (or bus) transfer rates of up to 3 Gb/s. SATA technol- ogy was originally developed to serve as an internal interface, de- livering improved performance to internal connections. Soon after, eSATA, or external SATA was developed, allowing for the use of shielded cables outside the PC. eSATA technology was developed to be rugged and durable. eS- ATA connectors do not have the “L” shaped design of other SATA connectors. In addition, the guide features are vertically offset and reduced in size to prevent the use of unshielded internal cables in external applications. Included eSATA Cable Your LaCie drive is shipped with an eSATA cable, to ensure maxi- mum data transfer performance when connected to a eSATA port. • D esign by oulton eSATA Benefits ✦... -
Page 11: Setting Up Your Lacie 4Big
2. Setting Up Your LaCie 4big This section covers the installation and configuration of your LaCie 4big Enterprise Class. Follow the steps below to power on and con- figure your LaCie 4big: Step 1 – Connect the Interface Cable (section 2.1) Step 2 – Turn On the 4big (section 2.2) Step 3 – Configuring RAID (section 3) TECHNICAL NOTE: The LaCie 4big Quadra Enterprise comes with no encryption configured. If you want to set up encryption, install the LaCie Desktop Manager and refer that application’s user manual. IMPORTANT INFO: LaCie Enterprise Class encryption offers a very high level of protection for your most important data. Due to the strength of the encryption, data recovery will not be possible in the unlikely event of disk or part failure. • D esign by oulton Setup page 11... -
Page 12: Connect The Interface Cable
LaCie 4big Quadra Enterprise Class User Manual 2.1. Connect the Interface Cable 1. Plug one end of the interface cable (USB, FireWire or eSATA) into the corresponding port on your host computer. 2. Connect the other end of the cable to the matching port on the 4big. TECHNICAL NOTE: If two interfaces are connected at the same time, the first one connected remains active and the second will not work. • D esign by oulton eSATA USB 2.0 FireWire 400... -
Page 13: Turn On The 4Big
LaCie 4big Quadra Enterprise Class User Manual 2.2. Turn On the 4big The power supply kit is composed of two cables: one cable (A) con- nects to the LaCie drive; and the other cable (B) connects to a power outlet, such as a wall outlet or a surge protector (Fig. 1. Connect cable A to the 4big. 2. Connect cable B to the power supply brick (C). 3. Connect cable B to a surge protector or wall outlet. 4. Turn on the drive by moving the power switch on the back of the drive to the “on” position. The 4big system may take up to 30 seconds to boot up. CAUTION: Only use the AC adapter supplied with your specific La- Cie device. Do not use a power supply from another LaCie device or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty. Always remove the AC adapter before transporting your LaCie drive. Failure to remove the adapter may result in damage to your drive and will void your warranty. TECHNICAL NOTE: You may use your LaCie drive when in a for- eign country thanks to its 100-240 Volt power supply. To be able to use this feature, you may need to purchase an appropriate adapter or cord. LaCie accepts no responsibility for any damage to the drive resulting from the use of an inappropriate adapter. Using an adapter other than one authorized by LaCie will void your warranty. • D... -
Page 14: Raid
LaCie 4big Quadra Enterprise Class User Manual 3. RAID 3.1. About RAID Modes This section will help you decide which RAID mode is right for your application. RAID Number RAID Mode RAID 0 RAID 10 Concatenation RAID 3 RAID 3+Spare RAID 5 RAID 5+Spare 3.1.1. RAID 0 RAID 0 (also called FAST mode in some LaCie devices), is the fast- est RAID mode. Requiring at least 2 drives, RAID 0 stripes data onto each disk (Fig. 07). The available capacities of each disk are added together so that one logical volume mounts on the computer. If one physical disk in the array fails, the data of all disks becomes inaccessible because parts of the data have been written to all disks. Applications RAID 0 is ideal for users who need maximum speed and capacity. Video editors working with very large files may use... -
Page 15: Raid 10
LaCie 4big Quadra Enterprise Class User Manual 3.1.2. RAID 10 RAID 10 (also called RAID 1+0) is another RAID level that combines the attributes of other levels, specifically RAID 1 and RAID 0. It is a “mirror of stripes”, meaning that data is striped across two mirrored arrays. The Striping occurs between arrays and the mirroring occurs within the same array. See Fig. In a RAID 10 array, one disk from each mirrored pair can fail with no data loss. However, the working disk in an array with a failed disk becomes a weak point for the entire array. If the second disk in a mirrored pair fails, the entire array is lost. Applications RAID 10 provides good speeds because of RAID 0 striping, but cuts the available capacity of a device in half (assume all disks in the array have the same capacity). 3.1.3. Concatenation When disks are concatenated, their capacities are combined and data is written to the primary disk in the array until is it full, and then to successive disks (Fig. -
Page 16: Raid 3 And Raid 3+Spare
LaCie 4big Quadra Enterprise Class User Manual 3.1.4. RAID 3 and RAID 3+Spare RAID 3 uses byte-level striping with a dedicated parity disk (Disk 4 in Fig. 10 and Fig. 11) so that one volume mounts on the computer. A RAID 3 array can tolerate a single disk failure without data loss. If one physical disk fails, the data from the failed disk can be rebuilt onto a replacement disk. If a second disk fails before data can be rebuilt to a replacement drive, all data in the array will be lost. In RAID 3+Spare, one disk in the array is left empty. If a drive in the array fails, the data from the failed disk is automatically rebuilt to the empty or “spare” disk (Fig. 11). Applications RAID 3 provides good data safety for environments where long, sequential files are being read, such as video files. -
Page 17: Raid 5 And Raid 5+Spare
LaCie 4big Quadra Enterprise Class User Manual 3.1.5. RAID 5 and RAID 5+Spare RAID 5 combines the striping of RAID 0 with data redundancy in an array with a minimum of three disks (Fig. Data is striped across all disks and a parity block (P) for each data block is written on the same stripe. If one physical disk fails, the data from the failed disk can be rebuilt onto a replacement disk. No data is lost in the case of a single disk failure, but if a second disk fails before data can be rebuilt to a replacement drive, all data in the array will be lost. In RAID 5+Spare, one disk in the array is left empty. If a drive in the array fails, the data from the failed disk is automatically rebuilt to the empty or “spare” disk (Fig. 13). Applications RAID 5 combines data safety with efficient use of disk space. -
Page 18: Changing The Raid Mode
LaCie 4big Quadra Enterprise Class User Manual 3.2. Changing the RAID Mode The 4big comes preconfigured in RAID 5 mode. Before you change the RAID mode of the LaCie 4big, familiarize yourself with the 4big’s RAID modes. See section 3.1. About RAID To change the RAID mode: 1. Unmount or safely remove the 4big Quadra volumes from your computer, disconnect the interface cable and switch off the 4big. 2. To enter RAID modification mode, turn ON the 4big (do not select “AUTO”) and simultaneously press the front LED button... -
Page 19: Removing And Installing Drives
LaCie 4big Quadra Enterprise Class User Manual 3.3. Removing and Installing Drives In the event that an individual hard disk fails in the LaCie 4big En- terprise Class, please contact your LaCie reseller or LaCie Customer Support. Please replace a defective hard drive only with a new drive provided by LaCie. CAUTION: After continuous use of the LaCie 4big, drives may be hot. Use caution when removing. To Remove a Drive: 1. If the 4big is in RAID 0 or Concatenation mode, turn it off and unplug it. If the 4big is in RAID 10, 3, 3+, 5 or 5+ mode, you can leave it turned on and continue to step 2. 2. The drive tray may be locked. To unlock it, insert the round end of the provided 2-in-1 tool into the slot on the drive lock and turn the lock until the slot is vertical (Fig. 3. Draw out the drive tray by inserting your finger into the space behind the drive tray handle and pulling to disengage the drive. Grasp the drive tray handle and carefully extract the drive (Fig. 16). 5. Turn the drive on to continue using the remaining drives. To Install a Drive: 1. If the 4big is in RAID 0 or Concatenation mode, turn it off and... -
Page 20: Formatting And Partitioning
LaCie 4big Quadra Enterprise Class User Manual 3.4. Formatting and Partitioning The 4big Quadra comes pre-formatted in HFS+ (optimized for Mac OS X). Please read the following information on file system formats for Windows and Mac operating systems to determine if you need to reformat the 4big’s disks. See sections 3.4.2 and 3.4.3 for format- ting instructions. 3.4.1. File System Formats Windows Users TECHNICAL NOTE: The LaCie 4big Quadra comes preformatted in HFS+ for optimum performance with Mac OS X. TECHNICAL NOTE: Windows XP 32-bit does not support volumes greater than 2TB. Windows XP x64, Windows Vista (32- and 64-bit versions), and Windows 7 (32- and 64-bit versions) do, but in order to create volumes bigger than 2TB from these operating systems, you must convert the disk to GPT file system. This process is outlined in 3.4.2. FAT 32: FAT is an acronym for File Allocation Table, which dates back to the beginnings of DOS programming. Originally, FAT was only 16 bits, but after the second release of Windows 95 it was upgraded to 32 bits, hence the name FAT 32. In theory, FAT 32 volume sizes can range from less than 1MB all the way to 2TB. It is the native file system of Win- dows 98 and Windows Me, and is supported by Windows 2000, Win- dows XP, Windows Vista, and Windows 7. When FAT 32 is used with Windows 2000, Windows XP, Windows Vista, and Windows 7 though, volume size is limited to 32GB (by the Windows partition utility, i.e. Disk... - Page 21 LaCie 4big Quadra Enterprise Class User Manual Mac OS X Users TECHNICAL NOTE: The LaCie 4big Quadra comes preformatted in HFS+ for optimum performance with Mac OS X. You may customize the drive by reformatting and/or partitioning the drive with separate file system formats. For optimal performance in Mac OS environments, format and partition the drive as one large Mac OS Extended volume. Mac OS Extended (HFS+): Mac OS Extended refers to the file sys- tem used by Mac OS X. HFS+ represents an optimization of the older HFS file system by using hard disk space more efficiently. With HFS+, you are no longer limited by block size. MS-DOS File System (FAT 32): This is the Microsoft file system, more typically known as FAT 32. This is the file system to use if you are go- ing to be using your LaCie Hard Drive between Macs and Windows operating systems. • D esign by...
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Page 22: Windows Users
LaCie 4big Quadra Enterprise Class User Manual 3.4.2. Windows Users The process of formatting a drive on a computer running Windows XP or Windows Vista consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on the disk. TECHNICAL NOTE: Windows XP 32-bit: These operating systems will not recognize vol- umes greater than 2TB in size. Windows XP x64, Windows Vista (32- and 64-bit versions), and Win- dows 7 (32- and 64-bit versions): These operating systems will recog- nize volumes greater than 2TB in size, but the disks must be converted to the GPT file system before partitions greater than 2TB can be cre- ated. 1. Connect the drive to the power source and to the computer via the interface port. 2. Right-click My Computer and select Manage. - Page 23 LaCie 4big Quadra Enterprise Class User Manual 9. Click Next. 10. Click Next. 11. Click Next. 12. Click Next. 13. On the Format Partition window, select Quick Format. Click Next (Fig. 19). 14. Click Finish to begin the formatting process. 15. Windows Disk Management will format and partition the disk according to your settings (Fig. 20), and your drive will appear in My Computer, ready to use. IMPORTANT INFO: Please refer to section Formats, for a more detailed comparison of the various file system formats.
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Page 24: Mac Users
LaCie 4big Quadra Enterprise Class User Manual 3.4.3. Mac Users CAUTION: Following these steps will erase everything from the 4big, including encrypted data. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Connect the drive to the power source and to the computer via the interface port. 2. Select Utilities from the Go menu in the Finder menu bar. 3. In the Utilities folder, double-click Disk Utility. The Disk Utility window will open (Fig. -
Page 25: Troubleshooting
Troubleshooting • D esign by oulton User Manual page 25 4. Troubleshooting In the event that your LaCie 4big is not working correctly, please refer to the table on the following page to identify the status of your device. If you have gone through all of the points in the table and your drive is still not working correctly, please see the FAQs that are regularly published on our Web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be available. -
Page 26: Led Status Indicators
LaCie 4big Quadra Enterprise Class User Manual 4.1. LED Status Indicators Use the 4big’s front and rear LEDs and the chart below as a reference to determine the status of your 4big: If the front And the rear LED is: LED is: Solid blue Blinking blue Blinking blue Blinking blue Dimming blue (5s)* Three disks are blinking blue, while one disk is blinking 3 blue, 1 red: Alternating long blue and short red: Solid red (failed disks) and solid blue (functional disks) Solid red (failed Solid red... - Page 27 LaCie 4big Quadra Enterprise Class User Manual If the front And the rear LED is: LED is: Dimming red (5s)* Dimming red (5s)* * LED dims for 5 seconds and then remains at a low intensity. • D esign by oulton And the RAID Then: mode is: During standby mode, when one or more drives have failed or are improperly inserted; RAID is not functional. Dimmed LED stays on for 30 minutes. Temperature critical; LaCie recommends that following this event you leave the 4big in standby for at least an hour before restarting to prevent damage to the disks. The 4big is either turned off, or has been in standby mode for more than 30 minutes, or system or electronic board failure; in this case, contact LaCie customer support.
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Page 28: Other Troubleshooting Topics
LaCie 4big Quadra Enterprise Class User Manual 4.2. Other Troubleshooting Topics Problem The 4big is not recognized by the computer. The 4big is working slowly. The power supply is no longer func- tional. 4.3. Installing New Firmware LaCie may periodically offer firmware updates for the 4big. Visit LaCie’s Web site, www.lacie.com, for the latest firmware update. For the proce- dure, please contact LaCie technical support. • D esign by oulton Solutions If there is no icon for the 4big on the desktop (Mac users) or in My Computer (Windows users): ✦ Check the interface cable connection. Check both ends of the FireWire, eSATA or USB cables and make sure that they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recog- nized, restart your computer and try again. ✦ Make sure your product is not encrypted. If so, you will need to run the LaCie Desktop Manager software. ✦ Make sure your computer meets the minimum system requirements for compatibility with the 4big Quadra. See section 1.1. -
Page 29: Contacting Customer Support
LaCie 4big Quadra Enterprise Class User Manual 5. Contacting Customer Support Before You Contact Technical Support Read the manuals and review section 4. 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached. If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand: Information 1. LaCie hard drive serial number 3. Macintosh/PC model 4. Operating system version... -
Page 30: Lacie Technical Support Contacts
LaCie 4big Quadra Enterprise Class User Manual 5.1. LaCie Technical Support Contacts LaCie Asia Contact us at: http://www.lacie.com/asia/contact/ LaCie Belgium Contact us at: http://www.lacie.com/be/contact/ LaCie Denmark Contact us at: http://www.lacie.com/dk/contact LaCie France Contact us at: http://www.lacie.com/fr/contact/ LaCie Italy Contact us at: http://www.lacie.com/it/contact/ LaCie Netherlands Contact us at: http://www.lacie.com/nl/contact/ LaCie Spain Contact us at: http://www.lacie.com/es/contact/ LaCie Switzerland Contact us at: http://www.lacie.com/chfr/contact/ (Français) LaCie Ireland Contact us at: http://www.lacie.com/ie/contact/ LaCie International Contact us at: http://www.lacie.com/intl/contact/... -
Page 31: Warranty Information
• D esign by oulton may be asked to furnish proof of purchase to confirm that the drive is still under warranty. All systems returned to LaCie must be securely packaged in their original box and shipped with postage prepaid. NOTE: Accessories, such as interface cables, are not under war- ranty. IMPORTANT INFO: Register your Enterprise Class product at www.lacie.com within 30 days of its purchase date to take advan- tage of LaCie Enterprise Class Service. For no additional cost, LaCie...
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