About Android Security What Is In the Box? Managing Security Settings Phone Specifications Locking your Screen Encrypting Phone Data Your Sonim XP5———————— 16 Locking Your SIM Card Switching On Managing Credential Certificates Setting Up Your Phone Protecting your Phone from Harmful Applications...
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Exporting Phone Contacts to SIM Card Activating EPTT Using Wi-Fi Exporting Phone Contacts to Storage Enhanced PTT Users Advanced Setting Managing Contact Settings Adding Contacts from Native Phonebook Managing Phonebook Settings Adding Contacts by Manual Input Searching Contacts Creating EPTT Contacts———————— 50 Deleting a Contact Making a EPTT Call to an Individual Managing Calls————————...
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Clock Calculator Sound Recorder Music Player End User License Agreement———————— 74 License Comprehensive 3 Year Warranty Warranty Registration Application (Only available on Smart phones) Our Warranty What We Will Do Phone Care Conditions Accessories Federal Communication Commission Interference (FCC) Statement———————— 78 FCC Statement FOR PORTABLE DEVICE DEVICE USAGE (<20cm from body/SAR)
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Please register your phone at www.sonimtech.com/register, to receive product information and updates. Sonim devices are covered by a 3-Year comprehensive warranty. The embedded battery is covered by a 1-Year limited warranty. For more information related to the warranty, please refer to the warranty section...
Phone Models Covered This user guide covers Sonim XP5 phone with the model number XP5700. The model name can be read on the phone label under the battery.
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Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Use only Sonim XP5 approved charging equipment to charge your phone and avoid damage to your phone. The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end-of-life.
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Ensure that only qualified person install or repair your phone. The Sonim XP5 is water-proof and can be submerged to 2 meters for 1 hour. • Ensure to properly close the rubber cover of the charging connector and audio connector, to avoid deposits of water drops on these connectors, when the phone is immersed in water.
SAR Information HAC Rating The Sonim XP5 has been certified in compliance with the Government’s requirements for exposure to Radio The FCC has created a rating system for cellular phones Waves. regarding their HAC-related performance. This rating...
If you suspect that interference is taking place, immediately turn off your mobile phone. Sonim XP5 has been tested for hearing aid device Contact your cardiologist for more information. For compatibility and complies with the Federal other medical devices, consult your physician and the Communications Commission (FCC) requirements.
detached and create a choking hazard. Emergency Calls Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use.
Battery Usage Sonim XP5 phone comes with a removal battery. For any Charging Animation/Icon battery related queries contact Sonim customer support. If the battery is being charged when the phone is switched off, a battery charging Charging the Battery animation with charged percentage is displayed.
Tips to extend the battery life Follow these tips to extend your phone’s battery life. • If you are not using Wi-Fi, Bluetooth, or GPS, use the Settings to turn them off. The GPS setting is located in Settings > Personal > Location. Set screen brightness to Auto and set a shorter •...
What Is In the Box? The list of items in the Sonim XP5 phone box are: • Sonim XP5 phone with removal battery • Quick Start Guide • Factory Installed SIM Card • USB Data Cable • Wall charger Phone Specifications...
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Sonim XP5 Phone Headset port Loudspeaker Receiver Volume Up key EPTT Display screen Volume Down key Navigation Keys Home Options Return Clear Torch Call reject/ Long press for Power OFF/ Call/Accept ON/Airplane Mode/Restart Press and hold to access voicemail Press and hold to lock the keypad...
Switching On Display icons Press and hold Red key to ON/OFF for 2 seconds. Service indicator and Signal When the phone is switched on, it tries to register with strength indicator the network. After successful registration, the name of the service provider is displayed. Battery charge indicator and time Ensure that a valid SIM card is inserted in your...
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feature is activated. Keys Description Options - displays the Icons Description options for the currently active screen. Battery level indicator Select the Home key twice to view the recent applications list. Battery charging in progress The Application menu or grid is located above the navigation buttons in the home screen.
Icons Description Icons Description EDGE network connected Airplane mode activated Wi-Fi connected Error/information notification - attention required Bluetooth activated Screenshot captured Music is played Call in progress Device storage space is running out Missed call Phone Operations Without SIM Card New SMS or MMS You can perform the following operations without inserting a SIM card in your phone.
Setting up and Using Lock Screen taken using the phone’s camera. • Live Wallpapers: includes animated You must lock your phone to protect it from unauthorized wallpapers. access. • Photos: includes photos taken from the phone From the Home screen or Notfication Panel, select camera.
All the letters are in upper case (capitalized). • T9en: Enter the text based on the T9 dictionary. All the letters are in lower case. • T9eng: Enter the text based on the T9 dictionary. All the letters are in lower case. To Enter a Word: Start by pressing the numeric keys from 2 through 9 only once for the required letter.
Keypad Functions The following table displays the various keys and the corresponding functions they perform: Keypad key Operations • Press to end a call. Press to wake up display. • RED PHONE HANDLE/END • Press to reject an incoming call. CALL •...
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• Press the required keys (0-9) to enter the desired phone number and press ALPHA-NUMERIC KEYS make a call. • Enter text while in the text editor. • Press and hold in standby mode to access your Voicemail. • Press and hold to display ‘+’ used for dialing an international number, while in standby mode.
Time and Date Settings Language and Input Settings You can set and display the date and time on the phone. You can set the phone’s language to either US Spanish You can also select the display format. or English. From the Home screen or Apps Tray, select Menu From the Home screen or Apps Tray, select Menu >...
• Select Text-to-speech output to access speech Power Saving Settings rate. Viewing Battery Life Display Settings To view the battery life when all the apps are running, From the Home screen or Apps Tray, select Menu From the Home screen or Apps Tray, select Menu >...
Media device (MTP): Select this to use the phone System settings. as Media device (MTP) device to transfer data such as music, pictures, and videos between your Sonim Optimizing Memory Usage phone and your computer. You can optimize your phone’s memory by performing •...
Select Modify Network. The network setting You can access Internet when you connect your XP5 to a details such as connection status, signal strength, Wi-Fi network. To connect your phone to a Wi-Fi network,...
Optimizing Data Usage • Data usage refers to the amount of data utilized by To activate Bluetooth and pair your XP5 phone with other your phone during data transfers through Internet. Bluetooth devices: The data usage charges are dependent of the From the Home screen or Apps Tray, select Menu wireless plan provided by your service provider.
Setting Up Wi-Fi Hotspot Mobile data access is disconnected automatically as When you setup your phone as a Wi-Fi hotspot you can soon as you reach this limit. You cannot access the connect other devices to this phone through Wi-Fi and Internet and related phone features do not work.
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settings. To view and modify your mobile network Set the Alert reminder. settings, From the Home screen or Apps Tray, select Menu > Settings ( Select More located under Wireless & Networks settings. Select Mobile network settings. Enable Data enabled to access the Internet using your mobile network.
right or long press * key to unlock the phone. About Android Security • PIN: When enabled, enter you own PIN value. Android provides a multi-layered approach to the When the phone is locked, unlock it using the security. PIN. •...
Select Settings > Security > Setup SIM/RUIM card lock. Enable Lock SIM card. To disable this option you must enter your SIM lock PIN. Select Change SIM PIN. Enter the old pin and select OK. Enter the new PIN and re-enter the same value when asked.
GPS only. It use the satellite From the Home screen or App Tray, select Menu > information to provide location information. Sonim apps ( This mode may use more battery power and Select Backup & reset ( ) located under take longer to determine your location.
You can use the phonebook to maintain phone numbers (Optional). Select Attachment ( ), to attach a of your contacts. This feature enables you to add, delete, multimedia file. dial phone numbers, send SMS and MMS messages. Type the message and select Send ( To access the contacts, If you attach a media file or a contact to your From Home screen or All apps screen, select Options >...
Sharing Contacts via MMS, Bluetooth, Drive and E-mail The list of contacts stored in your SIM card is You can send contact information by MMS, e-mail or displayed. Bluetooth. Select the contact to be moved to the phone. From Home screen or Apps Tray, select Contacts The contact is imported to the phone address book.
select the contact to view the contact details. • View Contact names: Set the contact display name to first name or last name. Press Menu > Share. • Activate address book : Activate the address Select the sharing option from Menu and select book if it is not active.
Making a Call Viewing All Contacts from Phone Screen From Home screen or Apps Tray, select Menu > From Home screen or Apps Tray, select Menu > Phone ( Phone ( The Phone screen with last dialed number, Select RSK. frequently called contacts, Call history ( ), dial pad Select All Contacts.
Managing Call Settings Activating Vibrate Mode You can change the incoming call ring tone, enable In the Call settings screen, enable Vibrate when ringing vibrate during call. to receive both ring and vibrate alert for an incoming call. To view and modify call settings, To turn off the vibration mode, disable the Vibrate when ringing option.
To place a call over Internet, phone must be configured to Call Forwarding use an Internet calling account. You can forward your incoming calls to a number in After you set up the account, placing an Internet call is the contacts or a new number, provided your network not different than placing any other call.
keep alive options. Use Internet Calling In the call settings screen, select Use Internet Calling located under Internet call Settings. Select one of the following options: • For all calls when data network is available: If this option is selected and when the phone is connected to Wi-Fi network or mobile Internet, each dialed call becomes an Internet call.
SMS and MMS are convenient and inexpensive means the size of <=1 Mb. To add an attachment, select Options >Attach. Select the attachment type from of communication. You can send a text message to other people via SMS service. MMS allows you to send the following options: messages by including multimedia content such as Browse My files or specific folder and select the...
To view and modify the message settings, Creation Sets the MMS message creation To edit message settings, from the Home screen or mode mode to one of the following: App Tray, select Menu > Messaging ( • Restricted - the phone will only create and send Select Options >...
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Deleting Messages To delete all the message threads, From the Home screen or Apps Tray screen, select Menu > Messages ( Select RSK or the Menu key. Select Delete all threads. All the message thread are deleted after confirmation. Emergency Alerts You receive active alerts and emergency alerts from the service provider.
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Voice typing The dictionaries for other languages that you can • Advanced keyboard layouts download to your device are displayed on your XP5 phone. Keyboard Dictionaries To manage keyboard dictionaries, From the Home screen or App Tray, select Menu >...
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Enter the activation code and Select the EPTT button on the side of the XP5 phone or click Yes to activate the EPTT over Wi-Fi network. select the EPTT icon on the panel of the home screen to update the application.
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Home: Displays your EPTT Favorites: Displays your calls and conversation favorite contacts and groups. history. You can also change You can easily start a EPTT your presence status here. call to your favorite. Contacts: Displays your contacts and allows you to start a EPTT call, and send an alert.
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number, name, set favorite and save. Adding Contacts from Native Phonebook Go to Contacts and select on + New Contact. The following screen is displayed. To modify the contact imported from the native book manually, edit the contact’s name and phone number, then select Save.
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Adding Contacts by Manual Input Use the numeric keyboard to input text and numbers, special characters, such as *, # and space bar can only be found by pressing the numberic key 1 multiple times until you find the special charater or use the select screen to input special characters.
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Once you save a contact’s information, it is added to the EPTT contact list. The contact is added successfully. If you want a contact to be added as a favorite, then check Set as Favorite before pressing Save.
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Groups can be added by creating manually or can be A new group is added successfully. pushed to the phone by the corporate administrator. The groups pushed by the corporate administrator (Corporate groups) cannot be changed or deleted from the handset. Go to the Groups screen and select + New Group to add a new group.
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Making a EPTT Call to an Individual Go to the Contacts screen and select the contact you desire to call. A call to an individual can also be initiated from Call option present in the Menu on the phone. When you finish speaking, release the EPTT button. When no one has the floor, the EPTT button turns grey in color.
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When the other person is speaking, the EPTT Making a EPTT Call to a Group button turns red. Unless the other person releases Go to the Groups screen and select the group the floor (you will hear a release tone), you cannot you desire to call.
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An on-screen EPTT call button appears. Press and hold the EPTT button or press and hold Making a Quick Group Call the on-screen button. Start speaking after you hear the chirp. All the available group members receive Go to the Contacts screen and mark the contacts the call.
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option to initiate the call to the selected members. after you hear the chirp. An on-screen EPTT call button appears. Press the Menu key and select End call option to end the call. Press and hold the EPTT button or hold the on- screen EPTT call button to start the call.
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Edit the contact name and favorite setting if required Editing EPTT Contact and press Save. Select a Contact from the list. Select Menu option or long press on the contact and select Edit Contact. The contact modifications are updated.
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Deleting EPTT Contact A confirmation message is displayed. Select Yes to delete the selected contact. The selected contact is Select a Contact from the list. deleted from the contact list. Select Menu option or long press on the contact and select Delete Contact.
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The other ways to edit the group are: Long press on the Group and select Edit • Editing EPTT Group Group from the Menu options. Select a group from the list and select the Menu • Select Menu option and select Edit Group. option.
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Deleting EPTT Group A pop-up message is displayed confirming that the selected group is getting deleted. Press and hold a selected group name which has to be deleted. Select Menu option to select Delete Group. The selected group is deleted and a message is displayed Group successfully deleted.
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Adding a Favorite Contact The user can add contacts as favorites. The favorite contacts are listed under Favorite tab. To set a Contact as Favorite: Go to favorites contact tab and select + Add Contact. The contact list is displayed. Select the desired contact/contacts. Selected contact is added to Favorite successfully.
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Adding a Favorite Group The user can add groups as favorites. The favorite groups are listed under Favorite tab. To set a group as favorite: Go to Favorites Groups tab and select + Add Group. The group list is displayed. Select the desired Group/Groups. Selected group is added to Favorite successfully.
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Select My Status from Conversation history screen. EPTT Presence Status Change • Available ( The EPTT Presence can be set in two ways: • Do Not Disturb ( Select Menu > My Presence. Select one of the following options: My Presence status can be changed from Available to Do Not Disturb and vice versa.
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• Do Not Disturb: You are not available to accept calls, but alerts can be received.
Sending Personal Alert Select the desired contact from the contact list and select Send Alert from the menu. The personal alert is sent to the selected contact by pressing * or #. The personal alert can also be sent using the * or # keys: On EPTT homescreen, select Menu option.
Receiving Personal Alert Missed call Alert When a personal alert is received, the user is notified with If a EPTT call comes in while you are on a regular phone the sender’s details such as Name, Date and Time. call or another EPTT call, you will receive a Missed call alert.
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To view the EPTT call history screen, go to the Home screen and see a list of the most recent EPTT calls. You can make a call to a contact and group from the conversation history. Also send and receive alert from the conversation history.
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• When there is a network error while connecting to the EPTT service and in offline status, and the EPTT icon is displayed grey ( ) in color.
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You can customize the application through the Settings • Alert Repeat: Choose how often you want alert tab. The following are the most commonly used settings to repeat, like once, Repeat and continuous. options. • Speaker: The speaker can be turned ON The Settings option can be found at the last from by checking the checkbox and uncheck the the menu options.
personal Alert is received. • My EPTT Number: It displays the activated EPTT number. • Missed Call Alert: Alert for missed calls is • Capacity: Show available capacity to store received. Contacts and Groups. • Call Reconnect Tone: Determine whether the handset plays the Call Reconnect Tone.
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• Configure Alert Options: Use * or # key to send personal alerts. • Show Tutorial: User can view the tutorial of EPTT application. • Restore Default Settings: Restore all application settings to their deafult values. • Logout: Logout from EPTT application. •...
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To logout of the EPTT application, go to EPTT setting and select Logout option. The EPTT application is logged out and goes to the homescreen. Confirm the logout screen by selecting Yes on the confirmation screen.
You can Camera also view your saved tasks on a daily or weekly basis. The Sonim XP5 has a back camera with 5MP fixed focus To access calendar, for taking pictures. The pictures are saved in the Gallery ) in your phone memory.
• To set the home city, select the required city from Alarm the list. It is added to the Selected Cities list. The You can set an alarm for a particular time. selected city is set as the home city. Select the Clock icon ( ) located in the All Apps Calculator...
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To play music files, select Music ( ) located in All Apps screen. • Select Playlist to access the default playlists in the music folder. Select Recently Added playlist to view the music • files that are recently added to the music folder. •...
• Once all the mandatory details are submitted, an in and to the Software. Sonim, and, to the extent that the e-mail confirmation will be sent Software contains material or code of a third party, such •...
Conditions at the sole discretion of Sonim, with the same or better model in the same or better condition. The warranty is valid whether or not the product has Sonim and its service partners reserve the right to charge been registered.
All device batteries both embedded and removable are peripheral devices which are not Sonim-branded warrantied for a period of one (1) year under Sonim’s original accessories intended for use with the 1-Year limited warranty.
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IMPLIED WARRANTIES, INCLUDING WITHOUT accessory (hereinafter referred to as “Product”). Subject LIMITATION THE IMPLIED WARRANTIES OF to the conditions of this limited 1-year Warranty Sonim MERCHANTABILITY OR FITNESS FOR A warrants this product to be free from major defects in...
WARNING: Changes or modifications made to circuit different from that to which the receiver this equipment not expressly approved by Sonim is connected. Technologies, Inc. for compliance could void the user’s • Consult the dealer or an experienced radio/TV authority to operate the equipment.
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FOR PORTABLE DEVICE USAGE (<20cm from body/SAR) Radiation Exposure Statement: This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commis- sion of the U.S.
Caution : IC Statement (i) the device for operation in the band 5150-5250 MHz is only This device complies with RSS-310 of Industry Canada for indoor use to reduce the potential for harmful interference to (IC ID: 8090A-L15V013BA). Operation is subject to the co-channel mobile satellite systems;...
Règlement IC Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence (IC ID: 8090A-L15V013BA). L’exploitation est autorisée aux deux conditions suivantes: L’appareil ne doit pas produire de brouillage, et L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
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Camera 78 Frequenctly called list 41 Changing wallpaper 21 Actions 73 Clock 79 Adding a contact from phone HAC rating 11 screen 41 Contacts Home screen Add 38 Add new contact 38 Indicators 19 Send message 38 Alarm 79 Home screen icons/folders Alerts and Sounds 72 Adding to home screen 19 All applications icon 19...
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Music player 79 SAR information 11 Voice recorder 79 Searching Contacts/people 40 Security settings Notification Control 72 Phonelock screen 21 XP5 Phone 17 Sending SMS 46 Sending SMS/MMS Optimizing power 28 From People 38 Setting up your phone 18 People 38...
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