Samsung QM43B User Manual page 90

Troubleshooting for Anynet+
Problem
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Anynet+ does not work.
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I want to start Anynet+.
I want to exit Anynet+. •
The message "Disconnecting
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Anynet+ device ..." appears on
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the screen.
The Anynet+ device does not
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play.
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The connected device is not •
displayed.
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Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
Check if the Anynet+ device power cord is properly connected.
Check the Anynet+ device's Video/Audio/HDMI cable connections.
Check whether Anynet+ (HDMI-CEC) is set to
Check whether the remote control is Anynet+ compatible.
Anynet+ doesn't work in certain situations. (initial setup)
If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your
product off and on again.
Check if the Anynet+ function of the Anynet device is set on.
Check if the Anynet+ device is properly connected to the product and check if the
in the System menu.
Press the SOURCE button on the product remote control and select a non- Anynet+ device.
You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.
You cannot use the play function when initial setup is in progress.
Check whether or not the device supports Anynet+ functions.
Check whether or not the HDMI cable is properly connected.
Check whether Anynet+ (HDMI-CEC) is set to
Search Anynet+ devices again.
Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.
Some HDMI cables may not support Anynet+ functions.
If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected,
please repeat the device scan.
Possible Solution
On in the System menu.
Anynet+ (HDMI-CEC)
On in the System menu.
is set to On
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