Soundcore Life P3i Faq

Category Questions
How do I reset Life P3i?
What should I do if any of
the following problems
occur?
1. Cannot pair or
reconnect with my
device.
2. One side does not pair
with the other side or my
device.
3. No music plays after
connecting with my
device.
4. Only one earbud has
sound.
Bluetooth
What should I do if Life
P3i disconnects or the
sound is choppy?
1. Place the earbuds into the charging case and keep the case open.
2. Press and hold the button on the charging case for 10 seconds until the LED
indicator on the charging case flashes red 3 times and then flashes white. This
confirms that the reset is successful.
When resetting the earbuds, make sure the earbuds are well connected to the
case, or it may cause resetting failure. The LED will flash to indicate that they are
properly connected. (When the earbuds are placed in the charging case, the LED
will flash white for 3 seconds)
1. Remove the protective film covering the connectors on the earbuds.
2. Reboot the Bluetooth device, such as a phone or computer. Forget all the
pairing records on your device and turn off Bluetooth.
3. Reset the earbuds as per the steps below (make sure your earbuds have
enough battery.)
*Place the earbuds into the charging case and keep the case open.
*Press and hold the button on the charging case for 10 seconds until the LED
indicator on the charging case flashes red 3 times and then flashes white. This
confirms that the reset is successful.
When resetting the earbuds, make sure the earbuds are well connected with the
case, or it may cause resetting failure. The LED will flash to indicate that they are
properly connected. (When the earbuds are placed in the charging case, the LED
will flash white for 3 seconds)
4. Turn on the Bluetooth of your device and search for Soundcore Life P3i and
pair.
If there is a pop-up window to confirm pairing for "Soundcore Life P3i," please
select "pair." If you accidentally select "cancel," you need to refresh (turn off and
turn on) the Bluetooth of your device and pair the earbuds again.
Please note that this doesn't necessarily mean there is an issue with the earbuds
but may have something to do with the connected device and environment.
Bluetooth signals may be influenced by obstructions, such as walls, pillars, home
appliances, Wi-Fi, and more. To ensure a stable connection, we recommend
avoiding such obstructions.
To fix this issue, please try the following:
1. Fully charge and reset your earbuds as stated below and re-pair them.
*Place the earbuds into the charging case and keep the case open.
*Press and hold the button on the charging case for 10 seconds until the LED
indicator on the charging case flashes red 3 times and then flashes white. This
confirms that the reset is successful.
2. Check the earbuds by listening to downloaded music/video.
3. Check the earbuds with another Bluetooth device in a different environment to
see if it works well.
Answers