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26
TROUBLESHOOTING
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Problem
Is the product power cord connected?
Does the "Invalid Format" message
appear?
Does the "No Signal" message appear?
Is the power indicator light on?
The power indicator amber?
The Unknown Product message appears when the product is connected.
Problem
Did you install the driver?
The screen image looks abnormal.
Problem
Is the screen position wrong?
The screen is displayed abnormally.
•
Check if the power cord is correctly plugged into the power outlet.
•
The signal from the PC (Graphics card) is out of the vertical or horizontal
frequency range of the product. Adjust the frequency range by referring
to the Specifications in this manual.
•
The signal cable between PC and product is not connected. Check the
signal cable.
•
Press the INPUT menu in the remote control to check the input signal.
•
See if the power switch is turned on.
•
May need service.
•
If the product is in power saving mode, move the mouse or press any key.
•
Turn both devices off and then back on.
•
Check if the Plug and Play function is supported by referring to the
graphics card user manual.
•
Check if the graphics card resolution and frequency are supported by
the product. If the frequency is out of range, set to the recommended
resolution in the [Control Panel] → [Display] → [Setting] menu.
(The settings may differ depending on your operating system.)
•
The proper input signal is not connected to the signal port. Connect the
signal cable that matches with the source input signal.
Action
Action
Action
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