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LG 84TR3B Owner's Manual

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Owner's Manual
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it for future reference.
84TR3B
www.lg.com

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  Summary of Contents for LG 84TR3B

  • Page 1 Owner’s Manual LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 84TR3B www.lg.com...
  • Page 2: Table Of Contents

    USING THE MONITOR LG Touch Screen Software - Specifications Connecting to a PC - Precaution When Using LG Touch Using the Input List Screen Software WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
  • Page 3 TROUBLESHOOTING SPECIFICATIONS IR CODES TO CONTROL MULTIPLE PRODUCTS Connecting the cable RS-232C Configurations Communication Parameter Command Reference List Transmission/Reception Protocol...
  • Page 4: Important Precautions

    Important • Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with Precautions dust, dry the power plug completely or wipe dust off before plugging in the cord. ► You may be electrocuted due to excess Please read these safety precautions carefully before moisture.
  • Page 5: Precautions For Installing The Product

    • If you smell smoke or other odors or hear a strange sound from the product unplug the power cord and contact LG Customer Service. ► If you continue to use without taking proper measures, electrical shock or fire can occur.
  • Page 6: Precautions For Moving The Product

    Fire or electric shock can occur. • Make sure to remove all cables before moving the ► Contact LG Customer Service for repair. product. • When cleaning the product, unplug the power ► You may be electrocuted or the product can be cord and scrub gently with a soft cloth to prevent damaged.
  • Page 7: On Disposal (Only, Hg Lamp Used Lcd Monitor)

    • Do not use products using high voltage around the Monitor. (e.g., a bug zapper.) ► Monitor may exhibit signs of incorrect operation due to electromagnetic pulses from high voltage devices. • Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame;...
  • Page 8: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 9: Assembly And Preparation

    • SuperSign Software and Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (www.lgecommercial.com/supersign) and download the latest software for your model. Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added.
  • Page 10 Speaker kit Screws Screws Diameter 4.0 mm x Diameter 4.0 mm x Pitch 0.7 mm x Cable Holders/ Cable Pitch 1.6 mm x Speakers SP-2100 Length 8 mm Ties Length 10 mm (0.1 inches x 0.02 inches x (0.1 inches x 0.06 inches x 0.3 inches) 0.3 inches) (including spring washer)
  • Page 11: Parts And Buttons

    Parts and Buttons Screen Buttons • : Changes the input source. • : Accesses the main menus, or saves your input and exits the menus. • : Adjust the up and down. • : Moves left and right. • : Displays the current signal and mode. •...
  • Page 12: Connecting The Speaker

    Connecting the Speaker NOTE - Only on some models. • Remove or connect the speaker cable while the power is Off. Connect the input signal cable to the monitor • If you remove or connect the speaker cable with the before installing the speakers.
  • Page 13: Connecting The Pentray Assembly

    Connecting the PENTRAY Connecting the PENTRAY Assembly CONTROL cable (When connecting KT-WT1) (When assembling the provided PENTRAY) The PENTRAY CONTROL port is a dedicated port for Use the screws provided to attach the PENTRAY use with the PENTRAY model (KT-WT1, purchased assembly separately).
  • Page 14: Connecting The Eye-Bolt Bracket

    Connecting the Eye-Bolt Bracket Using the Mounting Cable Tie The eye-bolt bracket is designed to be used to lift the Insert the two cable ties into the bottom hole on the set up. back of the set as shown in the figure to organize cables.
  • Page 15: Connecting Ir And Light Sensor

    Connecting IR and Light Sensor When you connect the cable to the product, the feature for receiving remote control signals is activated. The IR & light sensor is magnetic. Attach it to the side of the product for use. [Front] CAUTION CAUTION NOTE...
  • Page 16: Connecting The Media Player

    Connecting the Media Player Attach the Media Player using the four provided screws. Place a soft cloth on the table and put the set with the screen facing downward. Remove the handle at the bottom of the section where the Media Player is mounted on the set.
  • Page 17: Installing On A Wall

    Tilt Wall Mounting Bracket it may fall and result in injury. Use an authorized Installation and Setup Guide. LG wall mount and contact your local dealer or qualified personnel to assist with the installation. • Do not over tighten the screws as this may damage the monitor and void your warranty.
  • Page 18 Securing the product to a wall (optional) WARNING (Depending on model) • If a product is not positioned in a sufficiently stable location, it can be potentially hazardous due to falling. Many injuries, particularly to children, can be avoided by taking simple precautions such as: »...
  • Page 19: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover.
  • Page 20 PSM Selects the Picture Mode. HOME Activates the Launcher. W.BAL Enters the White Balance menu. (This model does not support this.) SETTINGS Accesses the main menus or saves your input and exit menus. S.MENU SuperSign menu key (This model does not support this.) Navigation Buttons Scrolls through menus or options.
  • Page 21: Using The Monitor

    USING THE MONITOR Connecting to a PC Your Monitor supports the Plug & Play* feature. * Plug & Play: This is the function that allows a PC to use the monitor without installing a driver. NOTE • It is recommended you use an HDMI connection for the best image quality. •...
  • Page 22 NOTE • Use the standard Macintosh adapter since an incompatible adapter is available in the market. (Different signaling system) • Apple computers may require an adapter to connect to this monitor. Call or visit their web site for more information. •...
  • Page 23 HDMI (4K @ 60 Hz) input 1 (HDCP2.2), 2 (10 Bit) HDMI (4K @ 60 Hz) input ports: When using HDMI (4K @ 60 Hz) input port 2 (10-bit), use the provided HDMI cable. When using an HDMI cable that was not provided, please use a high-speed HDMI cable (shorter than 3 meters). (Information may vary depending on the model.) 4K @ 60 Hz input supported formats Vertical frequency...
  • Page 24: Using The Input List

    ENTERTAINMENT Using the Input List Remote Control (HOME) Input Mode Description Using My Media HDMI1 You can watch content on a PC, DVD player, Digital set-top HDMI2 box, and other high definition Connecting USB storage devices DISPLAYPORT devices. DVI-D/SuperSign Connect a USB storage device such as a USB flash COMPONENT memory or an external hard drive to the display and use multimedia features.
  • Page 25 Tips for using USB storage devices • Only a USB storage device can be recognized. • A USB device does not work effectively when it is connected via a USB hub. • A USB storage device using an automatic recognition program may not be recognized. •...
  • Page 26: Files Supported By My Media

    Files Supported by My Media Supported External Subtitle Format • *.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), *.ass, *.ssa, *.txt (TMPlayer), *.psb (PowerDivX) To use Select Play, Remote Control (HOME) Photos/ Videos/ Music Play Selection: plays back selected content. • To set Device Selection, Remote Control (HOME) Photos/ Videos/ Music •...
  • Page 27 Supported Internal Subtitle Format • FULL HD Video 1920 X 1080: XSUB (Supports internal subtitles generated from DivX6) Supported Video Codec Extension Codec Videos VC-1 Simple and Main Profiles .asf WMA Standard (excluding WMA v1/ WMA Speech), WMA9 Professional .wmv Audio Videos DivX3.11, DivX4, DivX5, DivX6, XViD, H.264/AVC, Motion Jpeg, MPEG-4 Part 2...
  • Page 28 Supported Audio File File Format Item Information Bit rate 32 Kbps to 320 Kbps Sample freq. 32 KHz to 48 KHz Support MPEG1, MPEG2, MPEG2.5, Layer2, Layer3 .wav Support .ogg Support Vorbis .wma Support Supported Photo File File Format Format Item JPEG •...
  • Page 29: Viewing Videos

    Viewing Videos Play video files on display. All of the saved video files are shown in your display. To play video files on display, Remote Control (HOME) Videos Tips for Playing Video Files • Some subtitles created by users may not work properly. •...
  • Page 30: Information

    Information File Manager You can move, copy or delete files. To check the basic information of Signage To move, copy, or delete files Remote Control (HOME) Remote Control (HOME) You can see the basic information on Signage. • You can move or copy files or folders from internal You can also switch to Smart Energy Saving Mode to external memory.
  • Page 31: Listening To Music

    Listening to Music Viewing music files Remote Control (HOME) Music NOTE • Files with unsupported extensions are not displayed. • If a file is invalid, a broken image and the message ‘Unrecognizable file’ are displayed. • Damaged music files are displayed as 00:00 and will not be played. •...
  • Page 32: Settings

    Settings You must register your product to play a DRM-protected DivX video. In order to register/deregister purchased or rented DivX ® VOD contents Remote Control (HOME) Settings DivX ® VOD In order to play purchased or rented DivX® VOD contents, you should register your device with 10 digit DivX registration code from your device at www.divx.com/vod.
  • Page 33: Screen Share

    (laptop or smartphone) in the same AP of the 5GHz frequency band. • Connecting to a device other than an LG device may cause failure when searching or connecting. • It may take up to one minute to reconnect, once Screen Share is disconnected.
  • Page 34: Picture Id Settings

    Picture ID Settings NOTE Picture ID is used to change the settings of a specific If Picture ID is set to 2, only the upper right • set (display) using a single IR receiver for multi-vision. monitor, which has a Set ID of 2, can be controlled Communication is possible between a monitor with by IR signals.
  • Page 35: User Settings

    USER SETTINGS Main Menu Settings Quick Settings Configures frequently used settings menus. To turn your monitor on or off automatically Remote Control (SETTINGS) Quick On Timer/Off Timer You can set the On/Off Timer for your monitor. If you do not want to set the On/Off Timer, select Off. To set the backlight and contrast automatically Remote Control (SETTINGS) Quick...
  • Page 36: Picture Setting

    Picture Setting To Select Picture Mode Remote Control (SETTINGS) Picture Picture Mode Select the picture mode that is best suited to the video type. Vivid: adjusts the video image for a retail environment by enhancing the contrast, brightness, and sharpness. •...
  • Page 37 To fine-tune the picture mode Remote Control (SETTINGS) Picture Picture Adjust • Backlight: adjusts the brightness of the screen by controlling the LCD backlight. The closer the value is to 100, the brighter the screen is. Contrast: adjusts the difference between the light and dark areas of the picture. The closer the value is to 100, the •...
  • Page 38 • Picture Options: customizes the picture options. Noise Reduction Removes irregularly generated tiny dots for a clear picture. MPEG Noise Reduces the noise produced while creating digital video signals. Reduction Black Level Adjusts the black level of the picture to correct the brightness and contrast of the picture. Real Cinema Optimizes the video image for a cinematic look.
  • Page 39 To use the Energy Saving function Remote Control (SETTINGS) Picture Energy Saving Reduces power consumption by adjusting peak screen brightness. • Auto: adjusts the brightness of the monitor according to ambient light. (This feature is available only with certain models.) Off: disables the Energy Saving mode.
  • Page 40: Sound Settings

    • the digital audio output port, LG audio equipment, or headphones. From the default value, the closer the value is to -, the faster the sound output becomes, and the closer the value is to +, the slower the sound output becomes.
  • Page 41: Network Settings

    Network Settings To Set a Signage Name Remote Control (SETTINGS) Network Signage Name You can set a name for Signage Monitor that will be used on the network by using the on-screen keyboard. To Set Your Network Remote Control (SETTINGS) Network Wired Connection (Ethernet) Connecting to a wired network: Connect your monitor to a local area network (LAN) via the LAN port, and...
  • Page 42 For details, contact your ISP. • LG is not responsible for any malfunction of the display and/or the Internet connection feature due to communication errors/malfunctions associated with your Internet connection, or other connected equipment.
  • Page 43 Tips for Wireless Network Setting • Wireless networks can be subject to interference from other devices operating at a frequency of 2.4 GHz (wireless phones, Bluetooth devices or microwave ovens). There may also be interference from devices with a frequency of 5 GHz, same as other Wi-Fi devices.
  • Page 44: General Settings

    General Settings To configure the language Remote Control (SETTINGS) General Menu Language Select one of the languages on the menu displayed on the screen. Menu Language: sets a language for Signage. • To set the time/date Remote Control (SETTINGS) General Time &...
  • Page 45: Using The Touch Screen

    USING THE TOUCH Then, connect the USB cable to your PC so that it automatically recognizes the touch screen monitor. SCREEN * Windows 7 To Use the Touch Screen on Windows 7 / 8.x * Windows 8.x Plug a USB cable into a TOUCH USB port on the back of the monitor.
  • Page 46: Gestures And Settings On Windows 7 / 8.X

    Gestures and Settings on Windows 7 / 8.x For information about gestures and settings on Windows 7 / 8.x, refer to the Windows Help. Precaution When Using the Touch Screen CAUTION • The monitor is optimized for indoor use. • The touch screen monitor is optimized for Windows 7 / 8.x.
  • Page 47: Lg Touch Screen Software

    If the print area is not aligned to the paper size, select the “Fit to Page” option. • When you print to the XPS document writer, the "Save the file as" pop-up window may appear behind the LG Touch Screen software.
  • Page 48: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Resolution Is the product power cord • See if the power cord is properly connected to the outlet. connected? • See if the power switch is turned on. Power is on, but the screen •...
  • Page 49 The screen image looks abnormal. Problem Resolution Is the screen position wrong? • See if the graphic card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the Control Panel "Display" Setting menu. The screen is displayed •...
  • Page 50 The audio function does not work. Problem Resolution No sound? • See if the audio cable is connected properly. • Adjust the volume. • See if the sound is set properly. Sound is too dull. • Adjust the Clear Voice ll, Treble, and Bass appropriately. Sound is too low.
  • Page 51 I have a problem with touch response. Problem Resolution Touch does not respond. • Check the USB cable connection. - This may occur when the USB cable between PC and monitor is not connected. Check the USB cable and make it firmly connected. * Check the connection on Windows 7 / 8.x Control Panel >...
  • Page 52 Problem Resolution I cannot use 10 touch points in • Make sure that you use a content that supports up to 10 touch points. Windows 7 / 8.x. - The content played (e.g. Flash Player, Paint, etc.) may not support 10 touch points.
  • Page 53: Specifications

    SPECIFICATIONS LCD Panel Screen Type TFT (Thin Film Transistor) LCD (Liquid Crystal Display) Panel. Pixel Pitch 0.4845 mm (H) x 0.4845 mm (V) (0.01 inches (H) x 0.01 inches (V)) Video Signal Max. Resolution DVI-D: 1920 x 1080 @ 60 Hz DISPLAYPORT: 3840 x 2160 @ 30 Hz HDMI 1: 3840 x 2160 @ 60 Hz (YCbCr 4:2:0) HDMI 2: 3840 x 2160 @ 60 Hz...
  • Page 54 * Touch Screen OS (Operating Windows 7 / 8.x 10 Points System) Space between touches : at least 20 mm (0.78 inches) or more * Applicable only for models that support the speakers Audio RMS Audio Output 10 W + 10 W (R + L) Input Sensitivity 0.7 Vrms Speaker Impedance...
  • Page 55 HDMI (PC) Support Mode HDMI (DTV) Support Mode Horizontal Vertical Vertical Horizontal frequency frequency frequency Resolution Remarks Resolution frequency Remarks (kHz) (kHz) (Hz) (Hz) 640 x 350 31.468 70.09 640 x 480 31.469 59.94 720 x 400 31.469 70.08 640 x 480 31.5 640 x 480 31.469...
  • Page 56 COMPONENT Mode DISPLAYPORT (PC) Support Mode Horizontal Vertical Horizontal Vertical Resolution Resolution frequency (kHz) frequency (Hz) frequency (kHz) frequency (Hz) 720 x 480i 15.73 59.94 640 x 480 31.469 59.94 720 x 480i 15.73 800 x 600 37.879 60.317 720 x 576i 15.625 1024 x 768 48.363...
  • Page 57: Ir Codes

    IR CODES All models do not support the HDMI/USB function. Some key codes may not be supported depending upon the model. Code (Hex) Function Remarks Remote control button (POWER) Remote control button Remote control button Energy Saving Remote control button INPUT Remote control button Remote control button...
  • Page 58 Code (Hex) Function Remarks BACK Remote control button TILE Remote control button EXIT Remote control button PICTURE ID ON (RED) Remote control button PICTURE ID OFF (GREEN) Remote control button YELLOW Remote control Button BLUE Remote control button Remote control button Remote control button Remote control button Remote control button...
  • Page 59: To Control Multiple Products

    TO CONTROL MULTIPLE PRODUCTS Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Installation menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting the cable Connect the RS-232C cable as shown in the picture.
  • Page 60: Command Reference List

    Command Reference List COMMAND DATA (Hexadecimal) Power 00 to 01 Select input See Select Input Aspect Ratio See Aspect Ratio Energy Saving See Energy Saving Picture Mode See Picture Mode Contrast 00 to 64 Brightness 00 to 64 Sharpness 00 to 32 Color 00 to 64 Tint...
  • Page 61 COMMAND DATA (Hexadecimal) White Balance Blue Gain 00 to FE White Balance Red Offset 00 to FE White Balance Green Offset 00 to FE White Balance Blue Offset 00 to FE Backlight 00 to 64 Screen off 00 to 01 Tile Mode 00 to FF Check Tile Mode...
  • Page 62: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] • [Command1]: identifies between the factory setting and the user setting modes. • [Command2]: controls monitor sets. • [Set ID]: Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 255 (01H~FFH) under Settings in the OSD menu.
  • Page 63 01. Power (Command: k a) 03. Aspect Ratio (Command: k c) Controls the power on/off of the set. Adjusts the aspect ratio. Transmission Transmission [k][a][ ][Set ID][ ][Data][Cr] [k][c][ ][Set ID][ ][Data][Cr] Data 00: Off Data 01: 4:3 01: On 02: 16:9 Acknowledgement 04: Zoom...
  • Page 64 05. Picture Mode (Command: d x) 08. Sharpness (Command: k k) Selects a picture mode. Adjusts the screen sharpness. Transmission Transmission [d][x][ ][Set ID][ ][Data][Cr] [k][k][ ][Set ID][ ][Data][Cr] Data 00: Vivid Data 00 to 32: Sharpness 0 to 50 Acknowledgement 01: Standard [k][ ][Set ID][ ][OK/NG][Data][x]...
  • Page 65 12. Balance (Command: k t) 15. Volume Control (Command: k f) Adjusts the sound balance. Adjusts the playback volume. Transmission Transmission [k][t][ ][Set ID][ ][Data][Cr] [k][f ][ ][Set ID][ ][Data][Cr] Data 00 to 64: left 50 to right 50 Data 00 to 64: Volume 0 to 100 Acknowledgement Acknowledgement...
  • Page 66 18. Off Time Schedule (Command: f c) E5: erases the 5th Off Timer setting Enables/disables the Off Time Schedule. E6: erases the 6th Off Timer setting Transmission E7: erases the 7th Off Timer setting [f ][c][ ][Set ID][ ][Data][Cr] 3. 01h to 0Ch (sets the day of the week for the Off Timer) Data 00: Off...
  • Page 67 F4: reads the 4th On Timer data 22. On Timer Input (Command: f u) F5: reads the 5th On Timer data Select an external input for the current On Time setting and add a new schedule. F6: reads the 6th On Timer data Transmission F7: reads the 7th On Timer data [f ][u][ ][Set ID][ ][Data1][Cr]...
  • Page 68 23. No Signal Power Off (15Min) (Command: f g) 25. Language (Command: f i) The monitor will enter Automatic Standby mode if Sets the OSD language. there is no signal for 15 minutes. Transmission Transmission [f ][i][ ][Set ID][ ][Data][Cr] [f ][g][ ][Set ID][ ][Data][Cr] Data 00: Czech...
  • Page 69 27. Current temperature (Command: d n) 30. Product serial number (Command: f y) Checks the inside temperature. Checks the serial number of the product. Transmission Transmission [d][n][ ][Set ID][ ][Data][Cr] [f ][y][ ][Set ID][ ][Data][Cr] Data FF: Check the status Data FF: Check product serial number Acknowledgement...
  • Page 70 33. White Balance Green Gain (Command: j n) 36. White Balance Green Offset (Command: s y) Adjusts the white balance green gain value. Adjusts the white balance green offset value. Transmission Transmission [s][y][ ][Set ID][ ][Data][Cr] [j][n][ ][Set ID][ ][Data][Cr] Data 00 to FE: Green Gain 0 to 254 Data...
  • Page 71 39. Screen Off (Command: k d) 42. Tile ID (Command: d i) Turns the screen on or off. Sets the tile ID value of the product. Transmission Transmission [k][d][ ][Set ID][ ][Data][Cr] [d][i][ ][Set ID][ ][Data][Cr] Data 00: turns the screen on Data 01 to E1: Tile ID 1 to 225** FF: checks the tile ID...
  • Page 72 45. Remote Control/Local Key Lock 48. Fail Over Input Select (Command: m j) (Command: k m) Selects an input source for auto switch. Adjusts the remote control/local key (front) lock. * This command is only available when the Fail Over Transmission (auto) mode is set to Custom.
  • Page 73 50. Local Key Operation (Command: t o) 52. Check Screen (Command: t z) Configures the local key operation settings of the Sets Check Screen. product. Transmission Transmission [t][z][ ][Set ID][ ][Data][Cr] [t][o][ ][Set ID][ ][Data][Cr] Data 00: Off Data 00: locks off all of the keys 01: On 01: locks on all of the keys except the Power Acknowledgement...
  • Page 74 In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.