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Table of Contents
Related Manuals for Fluke COMARK Diligence 600
Summary of Contents for Fluke COMARK Diligence 600
- Page 1 NEW! Copyright © 2022 Comark Instruments 20849-2 | October 2022...
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Page 2: Table Of Contents
Understanding The Transmitter ..........5-10 1.1 WiFi Button 1.2 Action Button 1.3 Buzzer (Not Shown) - Page 3 Alarms ............. . . 22-26 5.1 High &...
- Page 4 Firmware Updates ........... 41-42 8.1 File Preparation 8.2 Firmware Update Process 41-42...
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Page 5: Wifi Button
Activity LED (Green) Alarm LED (Red) Infrared LEDs Scale Selected Low Battery Indicator Fault Alert Power and WiFi Signal Diagnostic LEDs Mounting Plate WiFi Button Current Active Channel Action Button Alarm Active Alert High/Low Alarms Integral Thermistor Sensor* (*Not all models) 2-Pin Power Supply Socket 3-Pin Door Sensor Socket Action Icons... - Page 6 After a user WiFi connection request, the lower section of the WiFi Signal icon ( ) will flash to indicate that a WiFi session is pending. It will remain flashing until a reading is taken, then the transmitter will start the WiFi session. A reading is taken once a minute regardless of the log rate.
- Page 7 The Activity LED (Green) will briefly flash every second to indicate that the transmitter is operating normally. The Activity LED (Green) will also flash once whenever the WiFi Button has been operated. The Infrared LEDs are only used during the manufacturing process and do not display or have any significance in normal operation.
- Page 8 The Low Battery Indicator icon ( ) will show when the batteries are low. The transmitter will continue to operate normally, but we recommend replacing the batteries with new ones as soon as possible. If the Low Battery Indicator icon ( ) is flashing, the batteries are critically low and should be replaced immediately.
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Page 9: Door Event Sensor
The number of active channels is dependent on the transmitter type. Channel Description Active Channel Internal (Integral) Channel* External 1 External 2 External 3 External 4 Door Event Sensor *The Internal Channel (Cold Junction) of the Diligence 600 WiFi Thermocouple Transmitter (RF614) is located inside the Lumberg connector. -
Page 10: Alarm Active Icon
The Alarm Active icon ( ) will flash when the Active Channel is currently registering an unacknowledged alarm. NOTE – If the active channel is not in alarm, then the Alarm Active icon ( ) will not flash. The High/Low Alarm icon ( ) will show to alert you that the value displayed for the Active Channel has exceeded the alarm limit. -
Page 11: The Lumberg Probe Socket
The Diligence 600 transmitters are fitted with a single 6-pin Lumberg Probe Socket that provides the means for external measurement probes and transducers to be connected, either directly or via a compatible adaptor. • Single (Simplex) Probe Connections Both the Diligence 600 WiFi Temperature Transmitter (RF612) and the Diligence 600 WiFi Thermocouple Transmitter (RF614) can be used with just a Single (Simplex) Probe, directly connected to the Lumberg Probe Socket to provide single channel monitoring. - Page 12 Some Diligence 600 transmitters are each fitted with a 2-pin Power Supply Socket and 3-Pin Door Sensor Socket which are located at the bottom of the transmitter next to the 6-pin Lumberg Probe Socket. 2-Pin Power Supply Socket 3-Pin Door Sensor Socket 6-Pin Lumberg Probe Socket •...
- Page 13 All functions on the transmitter are completed using the two buttons on the front of the transmitter. The WiFi Button has several functions: Press and hold for one second. The connection to the WiFi could take up to a minute from the button press.
- Page 14 Over Range and Under Range warnings will be displayed when the reading is greater than or less than the max that the display show i.e. >19999 or <-19999. When the maximum measurement value is exceeded i.e. is >32000 or <-32000 then the display will show four dashes.
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Page 15: Wifi Button
After exiting Setup Mode the transmitter should be provoked by pressing the WiFi Button until the Activity LED (Green) activates. This will start a WiFi session with the Diligence Cloud. If all is well the WiFi Signal icon ( ) will remain solid. This may take a few seconds in order for a connection to be established. - Page 16 Transmitters are nested under two different sub-headings, on the Diligence Cloud data management platform, which are Locations and Alarm Groups. This is to provide a suitable context for each transmitter, in your estate of devices, that relates to its physical location. Transmitters are nested within Alarm Groups and Alarm Groups in turn are nested within Locations.
- Page 17 New Locations and Alarm Groups are added via the Diligence Cloud data management platform. • Adding a New Location From the Diligence Cloud homepage click on the menu icon top-left and navigate to Locations. Next, click on the Create Location icon and enter the name of the Location in the field provided.
- Page 18 A Viewer is any Diligence Cloud data management platform User that is given permission to view a particular Alarm Group. Any Administrators of the Diligence Cloud instance will automatically be allowed to view any new Alarm Group. A Subscriber is any Diligence Cloud data management platform User who has been designated to receive any emails generated by the Alarm Group.
- Page 19 Tasking is a defined set of instructions (Task) sent to a Diligence 600 transmitter to ensure that it records temperature and other data at the frequency required and to ensure that alerts and alarms are also sent as required. The Task defines all the criteria required for the transmitter to operate. All mandated elements of the Task must be entered correctly to ensure correct operation of the transmitter.
- Page 20 • Log Rate Each Task must include a Log Rate for the transmitter in order to log data regularly. This must be in the range 1-60 minutes. There are pre-set Log Rate values of 1, 2, 3, 5, 10, 15, 20, 30 and 60 minutes.
- Page 21 At least one channel can be activated for data logging per transmitter. Therefore, at least one channel is mandated for selection before a Task can be considered valid. • Internal (Integral) Channel If applicable, the Internal (Integral) Channel can be selected. This channel is either integral or, in the case of Thermocouple variants, is available once a Lumberg probe is connected.
- Page 22 The Diligence 600 WiFi Monitoring System will alarm in several different ways and, depending on the licence applied to the Diligence Cloud platform, there are two types of Temperature Alarm for Diligence 600 transmitters. High and Low Alarms are traditional alarms which will generate the alerts/emails from the Diligence Cloud.
- Page 23 An alarm will be triggered when the temperature, or other parameter, exceeds the programmed alarm value, by a value equivalent to the minimum resolution. For example, given a High Alarm of 8.0°C on a Diligence 600 WiFi Temperature Transmitter (RF612), an alarm will be triggered for any reading that is recorded at 8.1°C or above.
- Page 24 When the temperature goes out-of-limit, extra records are logged as indicated by the blue dots as follows: The record logged as the temperature goes out-of-limit (high) The record logged because the temperature has remained out-of-limit throughout the alarm delay The maximum temperature reached for the out-of-limit period The record logged as the temperature again becomes within limits The record logged as the temperature goes out-of-limit (low) The minimum temperature reached for the out-of-limit period...
- Page 25 There are two types of Door Sensor Alarm: Continuous Door Open • Average Door Open • Here a duration between 0 and 60 minutes can be set for a Continuous Door Open alarm. If the door remains open for the set duration then the alarm is triggered. For this alarm type, two parameters need to be set.
- Page 26 A Door Sensor Alarm is indicated by a flashing Door Sensor Alert icon ( ) , as well as a flashing Alarm LED (Red). Use the Action Button to scroll through to Channel 5, where the current Door Open Average Period is shown.
- Page 27 Diligence 600 transmitters only have a single Logging Mode, although there is the added option of setting logging to a Manual Start. During logging the transmitter will complete the following actions: Under normal circumstances a transmitter will automatically start logging as soon as it receives a Task from the Diligence Cloud.
- Page 28 If a transmitter is experiencing difficulties connecting to the Diligence Cloud, then please check the following: Ensure that a WiFi Protected Access Pre-Shared Key (WPA-PSK) network is available. This type of WiFi network usually requires a password to gain access. Ensure that the right WiFi (WPA-PSK) password is being used.
- Page 29 After another five seconds the display will change and show a negative value. The value displayed provides an indication of the signal strength in dB. This value will always be a negative value. • -59dB and above = Excellent signal (four bands of WiFi Signal icon ( -60dB to -79dB = Good signal (three bands of WiFi Signal icon ( •...
- Page 30 Here are some common checks to perform, should the transmitter not connect to the required WiFi network: Check that the correct (WPA-PSK) password is being entered. Check to see if 802.11b is enabled on the router, access point or signal repeater and consider switching if off.
- Page 31 Diligence 600 transmitters can swap between WiFi access points while still tasked and logging data to the Diligence Cloud. NOTE –The transmitter will stop logging data for the duration of the process. To change the access point to which the transmitter is connected, simply follow the instructions for setting up the transmitter in the Quick Start Guide (QSG) supplied with the transmitter.
- Page 32 If the transmitter wakes up to send its data or to alarm, but is unable to do so, then the transmitter will attempt further connections in the following sequence: • Once per minute for the following three minutes • Then once every five minutes for the next fifteen minutes •...
- Page 33 Battery Replacement is straightforward. If wall-mounted, remove the transmitter from the mounting bracket then disconnect any external power supply unit (PSU). Using a screwdriver, fitted with a small flat or Pozidriv head, remove all four screws from the rear battery compartment. The screws should remain captive in the cover. Remove the cover.
- Page 34 Restarting a Diligence 600 transmitter should not be necessary under normal operation. However, if a transmitter is having trouble connecting or any problems are experienced whilst setting up the transmitter, then the transmitter can be restarted by removing one of the battery cells from the battery compartment for at least ten seconds then re-fitting the battery cell and securely replacing the battery cover.
- Page 35 There are several on-screen messages that are displayed on the transmitter, depending on the current status of the transmitter. These are explained as follows: The transmitter is in a low power sleep state, as when newly supplied. To activate the transmitter simply press the Action Button.
- Page 36 The WiFi Signal icon ( ) will animate to show signal is being sent. Search for available wireless networks on your internet enabled device. The Service Set Identifier (SSID) or Network Name of the transmitter will be shown. This is the same as its Serial Number, which is printed on the rear label of each Diligence 600 transmitter.
- Page 37 The transmitter is clearing the memory ready for the new Task and this message is accompanied by an animation indicating a background process is in progress. Should this message be displayed unexpectedly, please contact Comark Technical Support for further assistance. The transmitter is preparing to load the new Task and this (pending) message is accompanied by a countdown as the transmitter waits for the minute to roll-over before taking the first reading.
- Page 38 There are a number of Fault Codes built into Diligence 600 transmitters that may be displayed during the use of the transmitter. Fault Codes will appear along with the Fault Alert icon ( These are the standard Fault Codes associated with the Fault Alert icon ( Bit No Fault Code Reason...
- Page 39 Occasionally, a Diligence 600 transmitter may require some Advanced Configuration. The Advanced Configuration options are accessed via the webpage that is available once the transmitter is in Setup Mode. To access Setup Mode, press and hold the WiFi Button and Action Button simultaneously until the AP message is displayed.
- Page 40 When connecting to an Enterprise WiFi network, there may be an additional requirement to install or upload a Root or Client Certificate or a specific Client Key. We recommend consulting the company IT Department to ensure all details are correct, but in general The WiFi tab provides the necessary fields and upload links.
- Page 41 Performing a Firmware Update should only be completed when Technical Support has indicated that it will be beneficial or if Comark has advised of an important update for Bug Fixes or Feature Updates. The Firmware Updates should not be necessary for normal operation of the transmitter.
- Page 42 Once the transmitter is successfully connected to your internet enabled device via WiFi, the Setup Mode webpage can be viewed by navigating to: http://192.168.4.1/setup Click on the Advanced tab to view the option to Upload Firmware. Click on the Choose File button and navigate to the location of the update file on the computer/PC.
- Page 43 The Diligence 600 WiFi Monitoring System provides a number of Accessories designed to complement the Diligence 600 transmitters. For the an up-to-date and complete list, please visit our website (www.comarkinstruments.com). To supplement the battery power of the transmitter, a 5V Mains PSU (RF520) is available. When used, the Power LED (Green) on the side of the transmitter will be active to indicate the additional power input.
- Page 44 • Diligence 600 Y Adaptor (RF602Y) Designed for use with Diligence 600 WiFi Transmitters (RF612 and RF615) to extend their measuring capabilities. It allows for the connection of two simplex or duplex probes (i.e. maximum of four channels) to a Diligence 600 WiFi Temperature Transmitter (RF612). It also allows for the connection of two Multi-Parameter 2-Way Adaptor Boxes to a Diligence 600 WiFi Multi-Parameter Transmitter (RF615) and therefore up to four external transducers.
- Page 45 • N2000 Adapter Type K (N2000ADP/K) A three-way adaptor that allows for the connection of up to three sub-miniature (Type K) probes to a single Diligence 600 WiFi Thermocouple Transmitter (RF614). • N2000 Adapter Type T (N2000ADP/T) A three-way adaptor that allows for the connection of up to three sub-miniature (Type T) probes to a single Diligence 600 WiFi Thermocouple Transmitter (RF614).
- Page 46 The Diligence Cloud data storage and management platform has been designed to be a one- stop-shop covering the widest variety of monitoring needs. It is recognised however, that not all customers will require all features. Licence levels were therefore introduced, to provide tiered access, depending on business or organisational needs.
- Page 47 Integral Temperature Sensor Specifications Sensor Type Thermistor Scales °C and °F Temperature Measurement Range -18°C to +55°C (-0.4°F to +131°F) Accuracy 0°C to +55°C (-32°F to +131°F) <±0.3°C (±0.6°F) Accuracy (full range) ±0.5°C (±0.9°F) Temperature Resolution 0.1° External Probes Specifications Number of External Channels Sensor Type Thermistor...
- Page 48 Integral Temperature Sensor Specifications Sensor Type Digital Temperature Scales °C / °F and Dew Point Temperature Measurement Range -18°C to +55°C (-0.4°F to +131°F) Accuracy (full range) <±0.5°C (±0.9°F) Temperature Resolution 0.1° Integral Humidity Sensor Specifications Sensor Type Digital Humidity Scales Measurement Range 0 to 100% RH...
- Page 49 Integral Temperature Sensor Specifications Sensor Type Thermistor Sensor is built into Comark Lumberg thermocouple probes. A probe must be connected to measure temperature. There is no built-in sensor in RF614. Scales °C and °F Temperature Measurement Range -18°C to +55°C (-0.4°F to +131°F) Accuracy 0°C to +55°C (-32°F to +131°F) <±0.3°C (±0.6°F) Accuracy (full range)
- Page 50 External Probes Specifications Number of External Channels Sensor Type Voltage or Current Measurement Connector 6-Pin Lumberg Scales Free Form on Cloud Measurement Range +/-0.32000 to +/-32000 Decimal Points 1DP to 5DP Displayed Range (LCD Only) Not Applicable to logged readings +/-0.32 to +/-19999 Instrument Accuracy +/-0.3% of reading @ +23°C Ambient...
- Page 51 Integral Temperature Sensor Specifications Sensor Type Thermistor Scales °C and °F Temperature Measurement Range -18°C to +55°C (-0.4°F to +131°F) Accuracy 0°C to +55°C (-32°F to +131°F) <±0.3°C (±0.6°F) Accuracy (full range) ±0.5°C (±0.9°F) Temperature Resolution 0.1° External Probes Specifications Number of External Channels Sensor Type PT100 (4-Wire)
- Page 52 Common Specifications (All Models) Low and High Alarms / Low and High Alerts - Low and High Alarms / Low and High Alerts both with Alarm All Channels excluding Door Switch Delay and fully selectable Alarms Alarm Delay 0-60 minutes - All Channels Delay is programmable for Alerts or Alarms agnostic of excluding Door Switch whether you program High and Low or High or Low...
- Page 53 The following terms are used in this Reference Manual. 21 CFR - The regulations issued by the FDA (Food and Drug Administration) in the USA, under Title 21 of the CFR (Code of Federal Regulations) Part 11 that provides the criteria for acceptance by the FDA, or an approved regulatory body, of electronic records, electronic signatures, and handwritten signatures executed to electronic records as equivalent to paper records and handwritten signatures executed on paper.
- Page 54 What type of WiFi do I need? Comark Diligence 600 WiFi transmitters require WPA2-PSK WiFi access, which is similar to that of a domestic WiFi network which generally only requires a password for access. Should the WiFi network not have this type of security, then please refer to the relevant IT department...
- Page 55 What is self-heating? Radio rates of less than five minutes can cause internal self-heating of the transmitter, which will result in a slight heating effect on the integral sensor. This can result in the internal temperature sensor recording ambient temperatures approximately 1°C greater than actual. We therefore recommend that the integral sensor be switched off if the transmitter is required to operate with a radio rate of less than five minutes.
- Page 56 Can a transmitter be UKAS calibrated at time of purchase? Yes. Comark its own UKAS laboratory and new transmitters can be supplied with UKAS certification. Please contact Comark Technical Support or local distributor for more details. Can you provide service level agreements (SLAs) for Diligence 600? Yes.
- Page 57 What is the warranty for Diligence 600 products? All Diligence 600 transmitters come with a two year warranty from the date of purchase. All probes and accessories have a six month warranty. Can I upgrade/downgrade my Diligence Cloud licence plan? Yes.
- Page 58 Is there an App for the Diligence Cloud? There is no Diligence Cloud App at present. Access to the Diligence Cloud can still be achieved via mobile devices such as tablets and smartphones, though not all features are optimised for, or may work on such mobile devices.
- Page 59 Can the transmitters work over a Virtual Private Network (VPN)? Diligence 600 transmitters may work via a VPN connection, provided that the relevant ports are open. Which processes trigger a connection to the Diligence Cloud? The transmitter will only connect to the Diligence Cloud under the following circumstances: •...
- Page 60 Copyright © 2022 Comark Instruments...
- Page 61 Email: sales@comarkUSA.com Comark Instruments 52 Hurricane Way BioCote® Antimicrobial Protection Norwich, Norfolk, NR6 6JB United Kingdom Comark Diligence 600 WiFi Transmitters have BioCote’s Tel: +44 (0) 207 942 0712 silver technology incorporated into instrument cases at Email: sales@comarkinstruments.com the time of manufacture. The antimicrobial finish inhibits the growth of bacteria, reducing the risk of cross- contamination and infection in the environment.
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