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Acura TLX 2020 Service Bulletin
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March 20, 2019
2020 TLX: TQI of the Navigation system
AFFECTED VEHICLES
Year
2020
INTRODUCTION
This bulletin covers the total quality inspection (TQI), including testing, of the 2020 TLX navigation system. It includes
these topics:
1. Navigation System Controls
2. Navigation Voice Portal System
3. Navigation System Setup at the TQI
4. Rearview Camera
5. Surround View Camera (Advance Trim Level Only)
6. Troubleshooting
7. Map Coverage Areas
8. HD FM Traffic Information
®
9. AcuraLink
For more information about this system, see these resources:
Owner's Guide – Besides the one that comes in the Owner Information Kit in the glove box, this guide is also online.
Select Search by Vehicle, select the vehicle, then enter keyword GUIDE.
Navigation Manual – This manual is only available online. Select Search by Vehicle, select the vehicle, then enter
keywords NAVI MANUAL.
Owner's Manual – This manual is only available online. Select Search by Vehicle, select the vehicle, then enter
keywords OWN MANUAL.
Online University – Log in and select SALES. Under Quick Links, select Course Catalog, then enter keyword
NAVI in the search box.
CLAIM INFORMATION
The reimbursement time for the TQI of the navigation system is included as part of the regular TQI of the vehicle.
CLIENT INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Acura automobile dealer.
©
2019 American Honda Motor Co., Inc. — All Rights Reserved
Model
TLX
Service Bulletin
Trim Level
ALL With Navigation
19-016
Version 1
Page 1 of 8

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Summary of Contents for Acura TLX 2020

  • Page 1 These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Acura automobile dealer. ©...
  • Page 2: Navigation System Controls

    NAVIGATION SYSTEM CONTROLS Use the following controls to work the navigation system. For more information about them, see "Getting Started" in the online navigation manual. NAVIGATION VOICE PORTAL SYSTEM The navigation system features a voice portal system that lets you work the navigation, HVAC, and audio controls with just your voice.
  • Page 3 NOTES • When the voice tutorial is turned on, you need to press and release the Talk button twice to give a command. • If the system does not understand your commands, see "Improving Voice Recognition" in the online navigation manual. NAVIGATION SYSTEM SETUP AT THE TQI The navigation system is basically ready to use when the vehicle is delivered to the dealership.
  • Page 4 3.3. Start the engine, and park the vehicle in an open area away from trees, power lines, and tall buildings. Remove loose articles, cell phones, and electrical accessories near the GPS antenna. Press the VOL/Power AUDIO knob to turn on the audio-navigation unit. When the Enter code screen appears, press and hold the knob for about 2 seconds.
  • Page 5 3.4. If the system does not initialize within 10 minutes, a second screen (shown below) appears. The system is still initializing, but it will not automatically change to the globe screen when the initialization is complete. Do not follow the screen instructions right away. After 30 minutes, try restarting the engine to see if the system completed the initialization.
  • Page 6 After the beep, say “Navigation." 3.9. After your command is accepted, wait for the beep and say “Find nearest Acura dealer.” 3.10. After your command is accepted, wait for the beep and say the number of your dealership in the list of nearest dealers.
  • Page 7: Rear View Camera

    REARVIEW CAMERA With the ignition turned to ON, shift to Reverse. The rearview image appears on the navigation screen. Make sure the distance guidelines appear on the screen. Change the camera views by pressing the CAMERA button. If the image is foggy or dirty, clean the camera lens.
  • Page 8 ® ACURALINK AcuraLink delivers remote services to the vehicle using an embedded cellular module and the client’s smartphone. The module provides access to emergency services, remote vehicle functions, enhanced navigation services, remote vehicle diagnosis, and client relation services. ® ™ The client's smartphone provides access to Pandora and Aha , and vehicle finder and tracking services through...