Information Codes - Samsung NE63 891 Series User Manual

Troubleshooting
Problem Possible cause
Strong odor. An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Fan noise. A convection fan may
automatically turn on and off.
Oven fan is The cooling fan is not visible,
making a noise, but you will hear it running
or won't turn whenever the electronics get
off. hot and turn off when the
electronics are cool.
Oven racks The shiny, silver-colored
are difficult to racks were cleaned in a self-
slide. cleaning cycle.
DRAWER
Problem Possible cause
The drawer The drawer is out of
does not slide alignment.
smoothly or
drags.
The drawer is overloaded or
the load is unbalanced.
Excessive There is liquid present in the
condensation drawer.
in the drawer.
Uncovered foods.
64 English
Solution
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
This is not a system failure
but normal operation.
This is normal operation to
cool the oven, cooling fan
automatically shuts down
when the oven cools.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Solution
Fully extend the drawer and
push it all the way in. See
page 59.
Reduce weight. Redistribute
drawer contents.
Remove the liquid.
Cover food with a lid.

Information codes

OVEN
Displayed
Possible cause
code
C-d0 There is a short in the dial knob.
C-d1 The door lock is misaligned.
This code occurs if
communication between
C-F0
the Main and Sub PBA is
interrupted.
This code occurs if
C-F2 communication between the
Main and Touch is interrupted.
The oven sensor is open when
the oven is operating.
C-20
There is a short in the Oven
sensor.
This code occurs if the internal
C-21 temperature rises abnormally
high.
Solution
Press OFF, and then restart
the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect
the power. If this does not
solve the problem, call for
service.