on your phone.
Activate on your computer:
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Go to sprint.com/activate and complete the online instructions to activate your phone.
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Activate on your phone:
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Turn on your new phone. (Make sure the old one is turned off.) Your phone will
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automatically attempt Hands-Free Activation.
Follow the on-screen prompts to complete the activation process.
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To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support
for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-
4727 from another phone.
Tip: Do not press the Power/Lock Key button while the phone is being activated. Pressing the
Power/Lock Key button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. Follow the
prompts to set up features and preferences on your phone.
Note: You may be able to complete the setup screens before your phone has been activated on
your Sprint account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and
touch I Agree to allow your phone to connect automatically to the best available data network,
including Wi-Fi. To turn Connections Optimizer off at any time, touch
Connections tab > M ore networks > M obile networks > C onnections optimizer and uncheck
the box.
1. At the Welcome screen, follow the on-screen instructions to configure your phone's basic
options, such as language, date and time, Wi-Fi connections, location settings, etc.
Google Account: Many of your phone's applications, such as Gmail, Google Maps,
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Hangouts, and the Google Play Store, require a Google Account. To use these applications,
you must set up your Google Account on your phone. Complete the steps to sign in to your
current Google Account, or sign up for a new Google Account.
Samsung Account: Your Samsung Account is used for access to Samsung apps and
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services, such as Samsung Hub, Samsung Apps, Samsung Link, and much more. Complete
the steps to sign in to your current Samsung Account, or sign up for a new Samsung
Account.
2. Touch Finish to complete setup.
Get Started
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