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Dishwasher
SN25EI56CE
en
User manual
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens SN25EI56CE

  • Page 1 Dishwasher SN25EI56CE User manual Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Etagere ........... 24 General information...... 4 Folding prongs ....... 24 Intended use........ 4 Basket heights........ 25 Restriction on user group.... 4 Before using for the first time ..   25 Safe installation ........ 5 Performing the initial configura- Safe use ........... 6 tion.......... 25 Damaged appliance ...... 8 Risk to children ........ 8...
  • Page 3 Customer Service......   59 Interrupting programme .... 34 Product number (E-Nr.), produc- Terminate programme.... 35 tion number (FD) and consecut- Switching off appliance .... 35 ive numbering (Z-Nr.) ..... 60 Basic settings........    36 AQUA-STOP guarantee .... 60 Overview of basic settings ..... 36 Technical specifications....   61 Changing basic settings.... 38 Information regarding Free and Open Source Software .... 61...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Safe Installation

    Safety en Cleaning and user maintenance must not be performed by chil- dren unless they are being supervised. Keep children under the age of 8 years away from the appliance and power cable. Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury.
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of electric shock! Cutting through the supply hose or immersing the Aqua-Stop valve in water is dangerous. ▶ Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve. ▶ Never cut through the supply hose. The supply hose con- tains electric power cables.
  • Page 7 Safety en WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury. ▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping. ▶ Do not sit or stand on the appliance door when open. ¡...
  • Page 8: Damaged Appliance

    en Safety Damaged appliance Follow the safety instructions if the appliance is damaged. WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is danger- ous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured sur- face.
  • Page 9 Safety en WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
  • Page 10: Preventing Material Damage

    en Preventing material damage ¡ Modified or damaged water hoses Preventing material damage Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to prevent Only use the water hoses sup- material damage to your appliance, ▶...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en ¡ Unsuitable cleaning agents may Saving energy damage the appliance. If you follow these instructions, your Do not use a steam cleaner. ▶ appliance will use less electricity and So as not to scratch the finish ▶...
  • Page 12: Sensors

    en Installation and connection If the automatic door opening is de- Sensors activated, energy consumption in- The sensors adjust the programme creases and the drying phase is usu- sequence and strength in the auto- ally reduced. matic programmes depending on the → "Overview of basic settings", level and type of soiling.
  • Page 13: Drainage Connection

    Installation and connection en dishwasher as a free-standing appli- Drinking water connection ance, you must stop it from tipping Connect your appliance to a drinking over, e.g. by screwing it to the wall or water connection. installing it under a continuous work- top that is securely connected to ad- Installing the drinking water jacent cabinets.
  • Page 14 en Installation and connection Check that the mains plug is inser- ted properly.
  • Page 15: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 60.
  • Page 16: Controls

    en Familiarising yourself with your appliance "Detergent" → Page 29 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 23 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 25 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 17 Familiarising yourself with your appliance en 4 5 6 "Switching on the appliance" → Page 33 ON/OFF button and reset button "Switching off the appliance" → Page 35 "Terminating the programme" → Page 35 "Programmes" → Page 19 Programme buttons Display The display shows information about progress of the programme, the remaining running time or the basic settings.
  • Page 18 en Familiarising yourself with your appliance Programme sequence display The programme sequence display shows the cur- rent cycle of the appliance, e.g. washing, rinsing or drying. Depending on the appliance specifications...
  • Page 19: Programmes

    Programmes en Programmes Programmes You can find an overview of the pro- ted. The running time will change if grammes that can be selected here. the rinse aid system is switched off Different programmes, which can be or rinse aid needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 20 en Programmes Programme Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50 ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 21 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 63 °C household food remnants ¡...
  • Page 21: Information For Test Institutes

    Additional functions en Tip: To reset the program, use the Information for test institutes Home Connect app or reset your ap- Test institutes are provided with in- pliance back to the factory setting. formation for comparability tests, e.g. → "Overview of basic settings", according to EN60436.
  • Page 22: Features

    en Features Top basket Additional func- tion Arrange cups and glasses in the top ¡ Switch on with small basket. loads. Half Load ¡ It is recommended adding less detergent to the detergent dis- penser than for a full machine load. ¡...
  • Page 23: Bottom Basket

    Features en Raise or lower the basket evenly to the right level. → "Basket heights", Page 25 Cutlery drawer Arrange cutlery in the cutlery drawer. Check that the basket is level on both sides. Slide the basket back in. Bottom basket Arrange pans and plates in the bot- tom basket.
  • Page 24: Etagere

    en Features Push the lever forwards and fold Etagere down the prongs ⁠ . Use the cutlery shelf and space un- derneath for small cups and glasses or for large items of cutlery, e.g. wooden spoons or serving cutlery. To use the prongs again, fold them back up.
  • Page 25: Basket Heights

    Before using for the first time en Basket heights Set the baskets at the right height. Appliance height 81.5 cm with cutlery drawer Setting Top basket Bottom basket 1 max. ø 16 cm 31 cm 2 max. ø 18.5 cm 27.5 cm 3 max.
  • Page 26: Overview Of Water Hardness Set- Tings

    en Water softening system Water hardness °E Hardness range mmol/l Setting value 9 - 10 Soft 1.2 - 1.4 H:01 11 - 12 Medium 1.5 - 1.8 H:02 13 - 15 Medium 1.9 - 2.1 H:03 16 - 20 Medium 2.2 - 2.9 H:04 21 - 26 Hard...
  • Page 27: Switching Off The Water Softening System

    Water softening system en Do not use table salt. ¡ The water hardness is 0 - 8 °E. You do not need to use special Add the special salt to the dis- salt. penser. Press ⁠ . To open the basic settings, press for 3 seconds.
  • Page 28: Rinse Aid System

    en Rinse aid system Additional power consumption in 0.05 The consumption values specified are laboratory measurements determ- ined in accordance with the currently applicable standard and using the Eco 50° programme and the factory value of the water hardness is set to 16 - 20°E.
  • Page 29: Switching The Rinse Aid System Off

    Detergent en based bleaching agents are generally Switching the rinse aid sys- used to remove coloured marks, e.g. tem off tea or ketchup. If you find the rinse aid refill indicator Note: Follow the manufacturer's in- irritating, e.g. when using combined structions for each detergent. detergents with a rinse aid compon- Detergent Description...
  • Page 30: Unsuitable Detergents

    en Detergent Separate detergents Unsuitable detergents Separate detergents are products Do not use detergent which could that do not contain components other cause damage to the appliance or than detergent, e.g. powder deter- present a risk to health. gent or liquid detergent. With powder and liquid detergent the Detergent Description...
  • Page 31: Adding Detergent

    Tableware en ¡ The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid. ¡ Use tablets with a special drying performance. Adding detergent To open the detergent dispenser, press the locking latch. Add the detergent to the dry deter- a The lid clicks into position.
  • Page 32: Damage To Glass And Tableware

    en Tableware Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Avoid damage to glass and table- is too high. ures. ware. After the programme has ended, take glass- Cause Recommendation ware and cutlery out...
  • Page 33: Removing Tableware

    Basic operation en To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 34: Setting A Programme

    en Basic operation Setting a programme Starting the programme To adjust the wash cycle to the soil- Press ▶ ing level of the tableware, select a a The programme has ended when suitable programme. the display shows "00h:00m". Press the right programme button. ▶...
  • Page 35: Terminate Programme

    Basic operation en few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open. Press ⁠ . a The programme is saved and the appliance switches off. Press to resume the pro- gramme.
  • Page 36: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H:04 H:00 - H:07 Set the water softening system to your water hardness.
  • Page 37 Basic settings en Basic setting Display text Selection Description Start programme SP:01 SP:00 - SP:01 Set a default programme for when the appliance is switched on. ¡ With the setting "SP:00", the last programme selected is set by de- fault for when the appliance is switched on.
  • Page 38: Changing Basic Settings

    en Home Connect Basic setting Display text Selection Description Remote start rc:01 rc:00 - rc:02 Activate or deactivate remote start. The following settings are possible: ¡ With the "rc:00" setting, remote start is permanently deactivated. ¡ With the "rc:01" setting, remote start can be selected via the re- mote start button.
  • Page 39: Home Connect Quick Start

    Home Connect  en Home Connect quick start Home Connect settings Connect your appliance to a mobile Adapt Home Connect to your needs. device quickly and easily. You can find the Home Connect set- tings in the basic settings for your ap- Installing app pliance. Which settings the display shows will depend on whether Install the Home Connect app on Home Connect has been set up and...
  • Page 40: Remote Diagnostics

    A detailed RED Declaration of Con- Please see the information on data formity can be found online at protection. www.siemens-home.bsh-group.com The first time your appliance is among the additional documents on registered on a home network the product page for your appliance.
  • Page 41: Cleaning And Servicing

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.siemens-home.bsh- mend cleaning your appliance at reg- group.com/store or from customer ular intervals. service.
  • Page 42: Filter System

    en Cleaning and servicing Run Machine Care without tableware Pour the machine cleaner into the if the indicator for Machine Care detergent dispenser until it is filled lights up on the control panel or if ad- completely. vised to do so by the display. The in- Do not place any additional ma- dicator will go out after you have run chine cleaner in the appliance in-...
  • Page 43: Cleaning Spray Arms

    Cleaning and servicing en Make sure that the locking catches on the coarse filter click into posi- tion. Insert the filter system into the ap- pliance and turn the coarse filter clockwise. Make sure that the arrow markings match up. Cleaning spray arms Limescale and soiling in the dish- Pull down the micro filter to re- washing water may block the nozzles...
  • Page 44 en Cleaning and servicing Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
  • Page 45: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 46: Error Code / Fault Display / Signal

    en Troubleshooting Fault Cause troubleshooting Appliance door opens too Door is not correctly adjus- Adjust the appliance door as de- ▶ wide at the end of the pro- ted. scribed in the installation instruc- gramme. tions. The door gap must be at least 70 mm - 100 mm.
  • Page 47 Troubleshooting en Fault Cause troubleshooting E:32-00 will light up altern- ately or indicator for water supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks. Restore the power supply. Switch the appliance on.
  • Page 48: Washing Results

    en Troubleshooting Fault Cause troubleshooting A different error code ap- A technical fault is present. Press . pears in the display window. Unplug the appliance or switch off the fuse. E:01-00 to E:90-10 Wait at least 2 minutes. Insert the mains plug of the appli- ance in a socket or switch on the fuse.
  • Page 49 Troubleshooting en Fault Cause troubleshooting Tableware is not dry. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- Activate Extra Dry. ▶ prove drying performance. Tableware removed too Wait until the programme ends. early or drying process not Only remove tableware 30 minutes yet ended.
  • Page 50 en Troubleshooting Fault Cause troubleshooting Remnants of food on table- Filters are soiled. Clean the filters. ▶ → "Cleaning filters", Page 42 ware. Filters are inserted incor- Insert the filters properly. → "Filter system", Page 42 rectly and/or not engaged. Engage the filters. Washing programme selec- Select a more intensive washing ▶...
  • Page 51 Troubleshooting en Fault Cause troubleshooting Water marks on plastic Due to laws of physics Select a more intensive pro- ▶ parts. droplet formation on plastic gramme. → "Programmes", Page 19 surfaces is unavoidable. After drying water marks are Position tableware at an angle. ▶...
  • Page 52 en Troubleshooting Fault Cause troubleshooting Tea residue or lipstick marks Washing temperature is too Select a programme with a higher ▶ on tableware. low. washing temperature. → "Programmes", Page 19 Too little detergent is being Use a suitable "Detergent " ▶ → Page 29 and follow the manufac- used or is unsuitable.
  • Page 53 Troubleshooting en Fault Cause troubleshooting Plastic parts are discol- Washing temperature is too Select a programme with a higher ▶ oured. low. washing temperature. → "Programmes", Page 19 Tableware has been pre- Only remove large remnants of food ▶ cleaned too intensely. The and do not prerinse tableware.
  • Page 54: Home Connect Problem

    en Troubleshooting Fault Cause troubleshooting Rust spots on cutlery. Cutlery is not sufficiently Use rust-resistant tableware. ▶ rust-resistant. Knife blades are often more severely af- fected. Cutlery may also rust if Do not wash rusting items. ▶ washed together with rust- ing items.
  • Page 55: Information On Display Panel

    Troubleshooting en Information on display panel Fault Cause troubleshooting Add "Special salt" → Page 26. Special salt refill indicator Insufficient special salt. ▶ lights up. Sensor does not detect spe- Do not use special salt tablets. ▶ cial salt tablets. Refill indicator for special Water softening system is Setting the water softening system ▶...
  • Page 56: Mechanical Damage

    en Troubleshooting Fault Cause troubleshooting → "Terminate programme", Programme starts automat- You did not wait until pro- ▶ ically. gramme ended. Page 35 Appliance stops during the Appliance door is not closed Close the appliance door. ▶ programme or cuts out. properly. Power and/or water supply Check the power supply.
  • Page 57 Troubleshooting en Fault Cause troubleshooting Knocking or rattling noise. Load the appliance with more table- ▶ ware. Light items of tableware Position light items of tableware se- ▶ move about during the wash curely. cycle.
  • Page 58: Clean Wastewater Pump

    en Transportation, storage and disposal Clean wastewater pump Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned. WARNING Risk of injury! Sharp and pointed objects or frag- ments of glass may block the waste a The pump cover clicks into posi-...
  • Page 59: Protect Appliance From Frost

    Customer Service en Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 60: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    en Customer Service We will always find an appropriate Product number (E-Nr.), pro- solution and try to avoid unnecessary duction number (FD) and con- visits being made by a Customer Ser- secutive numbering (Z-Nr.) vice technician. With any warranty claims, we will You can find the product number (E- make sure that your appliance is re- Nr.), the production number (FD) and...
  • Page 61: Technical Specifications

    Technical specifications en needs to be turned off if you are Capacity 14 place settings away from home for a long period, More information about your model e.g. on holiday for several weeks. can be found online at https://en- ergylabel.bsh-group.com . This web address is linked to the official EU Technical specifications Technical specifications...
  • Page 62 en Technical specifications Reference "OSSREQUEST" The cost of performing your request will be charged to you. This offer is valid three years from the date of pur- chase or at least as long as we offer support and spare parts for the re- spective appliance.
  • Page 64 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001460129* 9001460129 (000325) 650 A1...

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