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Dishwasher SN25EI02CZ User manual Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents Safety .......... 4 Cutlery drawer ........ 24 General information...... 4 Etagere ........... 24 Intended use........ 4 Folding prongs ....... 24 Restriction on user group.... 4 Basket heights........ 25 Safe installation ........ 4 Before using for the first time .. 25 Safe use ........... 6 Performing the initial configura- Damaged appliance ...... 7 tion.......... 25...
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Customer Service...... 60 Terminate programme.... 35 Product number (E-Nr.), produc- Switching off appliance .... 35 tion number (FD) and consecut- Basic settings........ 36 ive numbering (Z-Nr.) ..... 60 Overview of basic settings ..... 36 AQUA-STOP guarantee .... 60 Changing basic settings.... 38 Technical specifications.... 60 Home Connect ......
en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
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Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
en Safety Safe use WARNING ‒ Risk of serious harm to health! Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health. ▶ Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products.
Safety en WARNING ‒ Risk of tipping! Overfilling the Baskets may cause the appliance to tip up. ▶ Never overfill the Baskets with free-standing appliances. WARNING ‒ Risk of electric shock! ¡ An ingress of moisture can cause an electric shock. ▶ Only use the appliance in enclosed spaces. ▶...
en Safety ¡ Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.
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Safety en WARNING ‒ Risk of chemical burns! Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes. ▶ Keep children away from detergent and rinse aid products. ▶ Keep children away from the appliance when open. The wa- ter in the interior of the dishwasher is not drinking water.
en Preventing material damage Only use the water hoses sup- ▶ Preventing material damage Preventing material dam- plied with the appliance or genu- ine spare hoses. Never re-use water hoses that ▶ have been used before. Preventing material damage Safe installation ¡...
Environmental protection and saving energy en So as not to scratch the finish Change the sensor setting to the de- ▶ on the appliance, do not use fault. sponges with a rough surface or Consumption is reduced. abrasive cleaning agents. → "Sensors", Page 11 To prevent corrosion, do not use ▶...
en Installation and connection Sensor setting Description Installation and connection Installation and connec- SE:01 Adjusts the programme tion strength for effective re- moval of food remnants Installation and connection even with low soiling Scope of supply levels. Energy and water consumption are adjusted After unpacking all parts, check for accordingly.
Installation and connection en Check the Scope of supply and Drinking water connection the condition of the appliance. Connect your appliance to a drinking Consult the installation instructions water connection. for the installation dimensions re- quired. Installing the drinking water Make the appliance level using the connection height-adjustable feet.
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en Installation and connection The connection data for the appli- ance can be found on the rating plate. Check that the mains plug is inser- ted properly.
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 60.
en Familiarising yourself with your appliance "Detergent" → Page 29 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 23 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 25 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
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Familiarising yourself with your appliance en 4 5 6 "Switching on the appliance" → Page 33 ON/OFF button and reset button "Switching off the appliance" → Page 35 "Terminating the programme" → Page 35 "Programmes" → Page 19 Programme buttons Display The display shows information about progress of the programme, the remaining running time or the basic settings.
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en Familiarising yourself with your appliance Programme sequence display The programme sequence display shows the cur- rent cycle of the appliance, e.g. washing, rinsing or drying. Depending on the appliance specifications...
Programmes en Programmes Programmes You can find an overview of the pro- ning time will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
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en Programmes Programme Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50 ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 21 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 65 °C household food remnants ¡...
Additional functions en Press for approx. 3 seconds. Information for test institutes a The selected programme and the Test institutes are provided with in- additional function will flash. formation for comparability tests, e.g. flashes. according to EN60436. a The programme and the additional These are the conditions for conduct- function are saved.
en Features Top basket Additional func- tion Arrange cups and glasses in the top ¡ Switch on with small basket. loads. Half Load ¡ It is recommended adding less detergent to the detergent dis- penser than for a full machine load. ¡...
Features en Raise or lower the basket evenly to the right level. → "Basket heights", Page 25 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown. Check that the basket is level on both sides. Slide the basket back in.
en Features Cutlery drawer Folding prongs Arrange cutlery in the cutlery drawer. Use the folding prongs to position tableware securely, e.g. plates. Arrange cutlery with the points and sharp edges downwards. You can fold the prongs down to po- sition pans, bowls and glasses Etagere better.
Before using for the first time en Basket heights Set the baskets at the right height. Appliance height 81.5 cm with cutlery basket Setting Top basket Bottom basket 1 max. ø 22 cm 31 cm 2 max. ø 24.5 cm 27.5 cm 3 max.
en Water softening system To avoid damage to the appliance, water with a hardness above 9 °E must be softened. Overview of water hardness settings You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester.
Water softening system en ATTENTION! Switching off the water ¡ Detergent may damage the water softening system softening system. Only fill the dispenser of the wa- If you find the special salt refill indic- ▶ ter softening system with special ator irritating, e.g. when using com- dishwasher salt.
en Rinse aid system Spilled rinse aid can cause ex- Rinse aid system Rinse aid system cessive frothing during the wash cycle. You can use the rinse aid system Rinse aid system Close the lid of the dispenser for and rinse aid to get tableware and rinse aid.
Detergent en Press . Detergent Description To open the basic settings, press Tabs Tabs are suitable for all for 3 seconds. cleaning functions and do a The display shows H:xx. not need to be measured a The display shows . out.
en Detergent With powder and liquid detergent the Detergent Description dosage can be individually adjusted Detergent con- Chlorine residue on table- to the level of soiling of the table- taining chlorine ware may present a risk to ware. health. For better washing and drying results and to avoid damage to the appli- Information on detergents ance, please additionally use "Spe-...
Tableware en Add the detergent to the dry deter- Close the lid of the detergent dis- gent dispenser. penser. 50 ml 25 ml 15 ml a The lid clicks into position. If you are using tablets, one is a The detergent dispenser will open enough.
en Tableware Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Avoid damage to glass and table- is too high. ures. ware. After the programme has ended, take glass- Cause Recommendation ware and cutlery out...
Basic operation en To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
en Basic operation ¡ You can only change a pro- Setting additional functions gramme when running if you can- You can set additional functions to cel it. complete the washing programme → "Terminate programme", selected. Page 35 ¡ The appliance switches off auto- Note: The additional functions which matically 1 minute after the end of can be used depend on the pro-...
Basic operation en Terminate programme To end a programme early or to switch from a programme that has already started, you will need to can- cel it first. Press for approx. ▶ 4 seconds. a All displays light up. a As soon as the displays are off, the display shows "00h:01m"...
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H:04 H:00 - H:07 Set the water softening system to your water hardness.
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Basic settings en Basic setting Display text Selection Description Tone volume SL:02 SL:00 -SL:03 Adjustment of tone volume. Level "SL:00" switches the signal tone off. If the Eco drying function is activ- ated, the end of the programme is not indicated by an audible signal tone.
en Home Connect Basic setting Display text Selection Description Remote Start rc:01 rc:00 - rc:02 Activate or deactivate → "Remote Start ", Page 39. The following settings are possible: ¡ With the setting "rc:00", the func- tion is permanently deactivated. ¡ With the setting "rc:01", the func- tion can be selected via the button.
Home Connect en The Home Connect app guides you With the help of the Home Connect through the entire login process. Fol- App scan the QR code. low the instructions in the Home Con- nect app to configure the settings. Tips ¡ Please consult the documents sup- plied by Home Connect.
en Cleaning and servicing Press . ¡ Security certificate of the Wi-Fi ▶ communication module (to ensure If you open the appliance door, the a secure data connection). function is automatically deactiv- ¡ The current software and hardware ated. version of your appliance. button lights up.
Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.siemens-home.bsh- mend cleaning your appliance at reg- group.com/store or from customer ular intervals. service.
en Cleaning and servicing not have a reminder function, we re- Press . commend performing Machine Care a Machine Care is run. a Once the programme has ended, every 2 months. the indicator for Machine Care Running Machine Care goes out. Run the Machine Care programme if Filter system the indicator for Machine Care lights up on the control panel or if advised...
Cleaning and servicing en Turn the coarse filter anticlockwise Carefully clean the rim of dirt and remove the filter system . between the coarse and the fine fil- ter. Check that no foreign objects ‒ Re-assemble the filter system. fall into the sump. Make sure that the locking catches on the coarse filter click into posi- tion.
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en Cleaning and servicing Check the outlet nozzles on the spray arms for blockages under running water and remove any for- eign bodies. Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
en Troubleshooting Fault Cause Troubleshooting Appliance door opens too Door is not correctly adjus- Adjust the appliance door as de- ▶ wide at the end of the pro- ted. scribed in the installation instruc- gramme. tions. The door gap must be at least 70 mm - 100 mm.
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Troubleshooting en Fault Cause Troubleshooting E:32-00 will light up altern- Remove the filter from the supply ately or indicator for water hose supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
en Troubleshooting Fault Cause Troubleshooting A different error code ap- A technical fault is present. Press . pears in the display window. Unplug the appliance or switch off the fuse. E:01-00 to E:90-10 Wait at least 2 minutes. Insert the mains plug of the appli- ance in a socket or switch on the fuse.
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Troubleshooting en Fault Cause Troubleshooting Tableware is not dry. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- Activate Extra Dry. ▶ prove drying performance. Tableware removed too Wait until the programme ends. early or drying process not Only remove tableware 30 minutes yet ended.
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en Troubleshooting Fault Cause Troubleshooting Remnants of food on table- Filters are soiled. Clean the filters. ▶ → "Cleaning filters", Page 42 ware. Filters are inserted incor- Insert the filters properly. → "Filter system", Page 42 rectly and/or not engaged. Engage the filters. Washing programme selec- Select a more intensive washing ▶...
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Troubleshooting en Fault Cause Troubleshooting Water marks on plastic Due to laws of physics Select a more intensive pro- ▶ parts. droplet formation on plastic gramme. → "Programmes", Page 19 surfaces is unavoidable. After drying water marks are Position tableware at an angle. ▶...
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en Troubleshooting Fault Cause Troubleshooting Tea residue or lipstick marks Washing temperature is too Select a programme with a higher ▶ on tableware. low. washing temperature. → "Programmes", Page 19 Too little detergent is being Use a suitable "Detergent " ▶ → Page 29 and follow the manufac- used or is unsuitable.
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Troubleshooting en Fault Cause Troubleshooting Plastic parts are discol- Washing temperature is too Select a programme with a higher ▶ oured. low. washing temperature. → "Programmes", Page 19 Tableware has been pre- Only remove large remnants of food ▶ cleaned too intensely. The and do not prerinse tableware.
en Troubleshooting Fault Cause Troubleshooting Rust spots on cutlery. Cutlery is not sufficiently Use rust-resistant tableware. ▶ rust-resistant. Knife blades are often more severely af- fected. Cutlery may also rust if Do not wash rusting items. ▶ washed together with rust- ing items.
Troubleshooting en Information on display panel Fault Cause Troubleshooting Add "Special salt" → Page 26. Special salt refill indicator Insufficient special salt. ▶ lights up. Sensor does not detect spe- Do not use special salt tablets. ▶ cial salt tablets. Refill indicator for special Water softening system is Setting the water softening system ▶...
en Troubleshooting Fault Cause Troubleshooting → "Terminate programme", Programme starts automat- You did not wait until pro- ▶ ically. gramme ended. Page 35 Appliance stops during the Appliance door is not closed Close the appliance door. ▶ programme or cuts out. properly. Power and/or water supply Check the power supply.
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Troubleshooting en Fault Cause Troubleshooting Knocking or rattling noise. Load the appliance with more table- ▶ ware. Light items of tableware Position light items of tableware se- ▶ move about during the wash curely. cycle.
en Transportation, storage and disposal Insert the pump cover and press Clean wastewater pump down . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
Transportation, storage and disposal en Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
en Customer Service from water damage, the appliance Customer Service Customer Service must be connected to the power supply. If you have any queries, are unable to Customer Service ¡ The liability guarantee is valid for rectify faults on the appliance your- the service life of the appliance.
A detailed RED Declaration of Con- and Open Source Software formity can be found online at This product includes software com- www.siemens-home.bsh-group.com ponents that are licensed by the among the additional documents on copyright holders as free software or the product page for your appliance.
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en Technical specifications 5 GHz WLAN (Wi-Fi): For indoor use only.
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