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Dishwasher
SN25EW56CE
en
Information for Use
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens SN25EW56CE

  • Page 1 Dishwasher SN25EW56CE Information for Use Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Etagere ........... 23 General information...... 4 Folding prongs ....... 23 Intended use........ 4 Basket heights........ 23 Restriction on user group.... 4 Before using for the first time ..   24 Safe installation ........ 4 Performing the initial configura- Safe use ........... 6 tion.......... 24 Damaged appliance ...... 8 Risk to children ........ 8...
  • Page 3 Customer Service......   59 Interrupting programme .... 33 Product number (E-Nr.), produc- Terminate programme.... 34 tion number (FD) and consecut- Switching off appliance .... 34 ive numbering (Z-Nr.) ..... 60 Basic settings........    35 AQUA-STOP guarantee .... 60 Overview of basic settings ..... 35 Technical specifications....   60 Changing basic settings.... 37 Information regarding Free and Open Source Software .... 61...
  • Page 4: Safety

    en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
  • Page 5 Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
  • Page 6: Safe Use

    en Safety ¡ Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit. ▶...
  • Page 7 Safety en WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury. ▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping. ▶ Do not sit or stand on the appliance door when open. ¡...
  • Page 8: Damaged Appliance

    en Safety Damaged appliance WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is danger- ous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured sur- face. ▶ Never pull on the power cord to unplug the appliance. Al- ways unplug the appliance at the mains.
  • Page 9 Safety en WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
  • Page 10: Preventing Material Damage

    en Preventing material damage pipes supplied for the drinking Preventing material damage Preventing material dam- water and waste water connec- tions are not affected here. ¡ Modified or damaged water hoses may result in material damage and Preventing material damage Safe installation damage to the appliance.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en ¡ Unsuitable cleaning agents may If you do not have much tableware to damage the appliance. wash, use the additional Half Load Do not use a steam cleaner. function. ▶ So as not to scratch the finish ▶...
  • Page 12: Autoopen Dry

    en Installation and connection Sensor setting Description Installation and connection Installation and connec- SE:00 Optimum setting for a tion mixed load and heavily soiled tableware. Saves To ensure proper operation, connect Installation and connection both energy and water. the appliance to the power and water SE:01 Adjusts the programme supply correctly.
  • Page 13: Drainage Connection

    Installation and connection en installing it under a continuous work- Drinking water connection top that is securely connected to ad- Connect your appliance to a drinking jacent cabinets. water connection. "Follow the safety instructions." → Page 4 Installing the drinking water "Follow the instructions for elec- connection trical connection."...
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 60.
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 28 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 22 Bottom basket Dispenser for special salt Add special salt to the dispenser for special salt. → "Water softening system", Page 24 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 4 5 6 "Switching on the appliance" → Page 32 ON/OFF button and reset button "Switching off the appliance" → Page 34 "Terminating the programme" → Page 34 "Programmes" → Page 18 Programme buttons Display The display shows information about progress of the programme, the remaining running time or the basic settings.
  • Page 17 Familiarising yourself with your appliance en "Setting timer programming" → Page 33 Timer programming and setting but- "Changing basic settings" → Page 37 tons Door handle Open the appliance door. Programme sequence display The programme sequence display shows the cur- rent cycle of the appliance, e.g. washing, rinsing or drying.
  • Page 18: Programmes

    en Programmes Programmes Programmes You can find an overview of the pro- runtime will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 19 Programmes en Programme: Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50 ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 20 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 63 °C household food remnants ¡...
  • Page 20: Information For Test Institutes

    en Additional functions Press for 3 seconds. Information for test institutes a The selected programme and the Test institutes are provided with in- additional function will flash. formation for comparability tests, e.g. flashes. according to EN60436. a The programme and the additional These are the conditions for conduct- function are saved.
  • Page 21: Features

    Features en Top basket Additional func- tion Arrange cups, glasses and small ¡ Switch on with small items of tableware in the top basket. loads. Half Load ¡ It is recommended adding less detergent to the detergent dis- penser than for a full machine load.
  • Page 22: Bottom Basket

    en Features Raise or lower the basket evenly to the right level. Cutlery drawer Check that the basket is level on Arrange cutlery in the cutlery drawer. both sides. Release the levers. a The basket clicks into position. Slide the basket back in. Bottom basket Arrange pans and plates in the bot- tom basket.
  • Page 23: Etagere

    Features en You can fold the prongs down to po- Etagere sition pans, bowls and glasses Use the cutlery shelf and space un- better. derneath for small cups and glasses Folding down prongs or for large items of cutlery, e.g. cooking spoons or serving cutlery. If you do not need the prongs, fold them down.
  • Page 24: Before Using For The First Time

    en Before using for the first time Level Top basket Bottom basket 2 max. ø 18.5 cm 27.5 cm 3 max. ø 21 cm 25 cm "Set the amount of rinse aid to be Before using for the first time Before using for the dispensed."...
  • Page 25: Setting The Water Softening System

    Water softening system en Water hardness °E Hardness range mmol/l Setting value 13 - 15 Medium 1.9 - 2.1 H:03 16 - 20 Medium 2.2 - 2.9 H:04 21 - 26 Hard 3.0 - 3.7 H:05 27 - 38 Hard 3.8 - 5.4 H:06 39 - 62 Hard...
  • Page 26: Switching Off The Water Softening System

    en Water softening system Note: Only use special salt for ¡ The water hardness is 0 - 8 °E. dishwashers. You do not need to use special Do not use salt tablets. salt. Do not use table salt. Press ⁠ . Add the special salt to the dis- To open the basic settings, press penser.
  • Page 27: Rinse Aid System

    Rinse aid system en The consumption values specified Add rinse aid up to the max mark. are laboratory measurements determ- ined in accordance with the currently applicable standard and using the Eco 50° programme and the factory value of the water hardness is set to 16 - 20°E.
  • Page 28: Switching The Rinse Aid System Off

    en Detergent To save the settings, press starch and remove protein. Oxygen- for 3 seconds. based bleaching agents are generally used to remove coloured marks, e.g. tea or ketchup. Switching the rinse aid sys- tem off Note: Follow the manufacturer's in- structions for each detergent. If you find the rinse aid refill indicator Detergent Description...
  • Page 29: Unsuitable Detergents

    Detergent en Separate detergents Unsuitable detergents Separate detergents are products Do not use detergent which could that do not contain components other cause damage to the appliance or than detergent, e.g. powder deter- present a risk to health. gent or liquid detergent. With powder and liquid detergent the Detergent Description...
  • Page 30: Adding Detergent

    en Tableware ¡ The function of rinse aid is limited Close the lid of the detergent dis- with combined detergents. You will penser. generally get better results using rinse aid. ¡ Use tablets with a special drying performance. Adding detergent To open the detergent dispenser, press the locking latch.
  • Page 31: Damage To Glass And Tableware

    Tableware en Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Only put glasses and china in the is too high. ures. dishwasher if it is marked as dish- After the programme washer-safe by the manufacturer.
  • Page 32: Removing Tableware

    en Basic operation To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 33: Setting A Programme

    Basic operation en Setting a programme Starting the programme To adjust the wash cycle to the soil- Press ▶ ing level of the tableware, select a a The programme has ended when suitable programme. the display shows "00h:00m". Press the right programme button. ▶...
  • Page 34: Terminate Programme

    en Basic operation few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open. Press ⁠ . a The programme is saved and the appliance switches off. Press to resume the pro- gramme.
  • Page 35: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H:04...
  • Page 36 en Basic settings Basic setting Display text Selection Description Start programme SP:01 SP:00 - SP:01 Set a default programme for when the appliance is switched on. ¡ With the setting "SP:00", the last programme selected is set by de- fault when the appliance is switched on.
  • Page 37: Changing Basic Settings

    Home Connect  en Basic setting Display text Selection Description Remote Start rc:01 rc:00 - rc:02 Activate or deactivate → "Remote Start ", Page 38. The following settings are possible: ¡ With the setting "rc:00", the func- tion is permanently deactivated. ¡ With the setting "rc:01", the func- tion can be selected via the button.
  • Page 38: Home Connect Quick Start

    en Home Connect The Home Connect app guides you With the help of the Home Connect through the entire login process. Fol- app scan the QR code. low the instructions in the Home Con- nect app to configure the settings. Tips ¡ Please consult the documents sup- plied by Home Connect.
  • Page 39: Remote Diagnostics

    Cleaning and servicing en Press ⁠ . ¡ Security certificate of the Wi-Fi ▶ communication module (to ensure If you open the appliance door, the a secure data connection). function is automatically deactiv- ¡ The current software and hardware ated. version of your appliance. button lights up.
  • Page 40: Cleaning Products

    Wipe the door seals, This ensures the parts chine Cleaner for Dishwashers online the front of the dish- of the appliance will at https://www.siemens-home.bsh- washer and the con- remain clean and hy- group.com/store or from customer trol panel regularly us- gienic.
  • Page 41: Filter System

    Cleaning and servicing en Running Machine Care Filter system Notes The filter system removes coarse ¡ Run the Machine Care programme soiling from the dishwashing cycle. without any tableware in the dish- washer. ¡ Only use machine care products and machine cleaners specially designed for dishwashers.
  • Page 42: Cleaning Spray Arms

    en Cleaning and servicing Pull down the micro filter to re- Insert the filter system into the ap- move. pliance and turn the coarse filter clockwise. Make sure that the arrow mark- ‒ ings match up. Press the locking catches gether and lift the coarse filter out ⁠...
  • Page 43 Cleaning and servicing en Pull up the lower spray arm to re- move. Check the outlet nozzles on the spray arms for blockages under running water and remove any for- eign bodies. Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
  • Page 44: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 45: Error Code / Fault Display / Signal

    Troubleshooting en Fault Cause Troubleshooting Appliance door opens too Door is not correctly adjus- Adjust the appliance door as de- ▶ wide at the end of the pro- ted. scribed in the installation instruc- gramme. tions. The door gap must be at least 70 mm - 100 mm.
  • Page 46 en Troubleshooting Fault Cause Troubleshooting E:32-00 will light up altern- Remove the filter from the supply ately or indicator for water hose supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 47: Washing Results

    Troubleshooting en Fault Cause Troubleshooting E:90-01 will light up altern- Mains voltage is too low. This is not a fault on the appliance. ately. Contact an electrician. Have the mains voltage and elec- trical installation checked by an electrician. E:92-40 will light up altern- Filters are soiled or blocked.
  • Page 48 en Troubleshooting Fault Cause Troubleshooting Tableware is not dry. Water collects in recesses of Position tableware at an angle ▶ the tableware or cutlery. where possible. The combined detergent Use rinse aid to improve drying per- used has a poor drying per- formance.
  • Page 49 Troubleshooting en Fault Cause Troubleshooting Appliance interior still wet Not a fault. The condensa- No action required. after wash cycle. tion drying principle causes water droplets in the tub – they are indeed desirable here. The moisture in the air condenses on the inside walls, runs off and is pumped out.
  • Page 50 en Troubleshooting Fault Cause Troubleshooting Detergent residue in the ap- Lid of the detergent dis- Arrange tableware in the top basket pliance penser is blocked by items tableware so the tab collecting tray of tableware parts and will is not obstructed by tableware. → "Arrange tableware", Page 31 not open.
  • Page 51 Troubleshooting en Fault Cause Troubleshooting Stubborn white coatings are Detergent substances are Change your "detergent" ▶ → Page 28. present on tableware, inside deposited there. These coat- the appliance or the door. ings cannot generally be re- Clean the appliance mechanically. ▶ moved with chemicals. The hardness range is set in- Set the Water softening system to ▶...
  • Page 52 en Troubleshooting Fault Cause Troubleshooting Coloured coatings (blue, yel- You can remove deposits with "Mechanical cleaning" → Page 39 low, brown) that are difficult or impossible to remove are or a machine cleaning product. It present inside the appliance may not always be possible to com- or on stainless steel table- pletely remove deposits but they ware.
  • Page 53 Troubleshooting en Fault Cause Troubleshooting Removable streaks are Tableware has been pre- Only remove large remnants of food ▶ present on glasses, glass- cleaned too intensely. The and do not prerinse tableware. ware with a metallic appear- sensors chose a weaker pro- Adjust the sensitivity of the sensors.
  • Page 54: Home Connect Problem

    en Troubleshooting Fault Cause Troubleshooting Excessive formation of foam Detergent or appliance care Change the brand of detergent. ▶ occurs. product used causes excess- ive foaming. Home Connect problem Fault Cause Troubleshooting Connection to home net- WLAN on router is not act- Check the wireless network con- ▶...
  • Page 55 Troubleshooting en Fault Cause Troubleshooting → "Terminate programme", Water is left in the appliance ▶ at the end of the pro- Page 34 gramme. Appliance cannot be Software update is taking Wait until the software update has ▶ switched on or operated. place. finished.
  • Page 56: Mechanical Damage

    en Troubleshooting Fault Cause Troubleshooting All LEDs lit up or flashing. Electronics have detected a Press the main switch button for ap- fault. prox. 4 seconds. → "Controls", Page 15 The appliance is reset and restar- ted. If the problem occurs again: Switch off the appliance. ‒...
  • Page 57 Troubleshooting en Fault Cause Troubleshooting Knocking or rattling noise. With a small load the water Distribute the tableware evenly. ▶ jets directly strike against Load the appliance with more table- ▶ the tub. ware. Light items of tableware Position light items of tableware se- ▶...
  • Page 58: Clean Wastewater Pump

    en Transportation, storage and disposal Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 59: Protect Appliance From Frost

    Customer Service en Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 60: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    en Technical specifications least 10 years from the date on from water damage, the appliance which your appliance was placed on must be connected to the power the market within the European Eco- supply. nomic Area. ¡ The liability guarantee is valid for the service life of the appliance.
  • Page 61: Information Regarding Free And Open Source Software

    (Please search on the product requirements. website for your appliance model A detailed Declaration of Conformity and additional documents). Alternat- can be found online at siemens- ively, you can request the relevant in- home.bsh-group.com/uk/ among the formation from oss- additional documents on the product request@bshg.com or BSH Hausger-...
  • Page 62 en Declaration of Conformity 5 GHz band (5150–5350 MHz + 5470–5725 MHz): Max. 100 mW UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 64 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001451489* 9001451489 (020406) 650 A1...

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