Gainscha GE-2408D Series User Manual page 29

Skip labels when 
printing


The printing 
position of small

label is incorrect

Missing printing 
on the left or
right side of label

Wrinkle problem


Gray line on the 
blank label

Irregular printing 
Label size is not specified
properly.
Sensor sensitivity is not set
properly.
The media sensor is covered
with dust.
Media sensor sensitivity is not
set properly.
Label size is incorrect.
The vertical offset setting in the
driver is incorrect.
Wrong label size setup.
Media installation is incorrect.
Print density is incorrect.
Media feeding is incorrect.
The print head is dirty.
The platen roller is dirty.
The printer is in Hex Dump mode.
print head test pattern if there is dot
missing in the pattern.
 Change proper label media.
 The print head mechanism does not
latch the print head properly.
 Check if label size is setup correctly.
 Calibrate the sensor by Auto Gap or
Manual Gap options.
 Clear the GAP/Black mark sensor by
blower.
 Calibrate the sensor sensitivity
again.

Set the correct label size and gap
size.
 If using the software BarTender,
please set the vertical offset in the
driver.
 Set the correct label size.

Please set the suitable density to
have good print quality.
 Make sure the label guide touch the
edge of the media guide.
 Clean the print head.
Clean the platen roller

 Turn off and on the printer to skip
the dump mode.
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