Proxess MX Series Service Manual

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MX-SERIES
With EZ Connect
SERVICE MANUAL
To learn more: visit www.proxess.com
1
or call (303) 317-6656

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Summary of Contents for Proxess MX Series

  • Page 1 MX-SERIES With EZ Connect SERVICE MANUAL To learn more: visit www.proxess.com or call (303) 317-6656...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION DOCUMENTATION PACKAGE CERTIFICATIONS AND STANDARDS TECHNICAL SUPPORT FUNCTIONS LOCK FUNCTIONS LETTER CHART HOW TO ORDER LOCK PARTS PARTS BLOWUP PARTS NUMBER CHART CASE AND STRIKE DIMENSIONS CYLINDER/KEYING TRIM PARTS MAINTENANCE TOOLS FOR MAINTENANCE TROUBLESHOOTING HARDWARE BATTERY PERFORMANCE AND EXTREME CLIMATE USE INSTALLATION MANUAL MORTISE INSTALLATION DOOR PREP MORTISE INSTALLATION INSTRUCTIONS...
  • Page 3: Introduction

    However, as with any publication of this complexity, errors or omissions are possible. Please call Proxess corporate offices at (303) 317-6656 if you see any errors or have any questions. No part of this manual and/or databases may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, for any purpose, without the express written permission of Proxess, LLC.
  • Page 4: Functions

    LOCK FUNCTIONS Note: All functions can be electronically programmed so the only two decisions required for stocking is either a deadbolt or latch-only option. Please contact Proxess for additional function capabilities. Name Similar ANSI # Mech Proxess Similar Electronic Function...
  • Page 5 Reader provides momentary access independent of each other. *Communicating Lock Contact Proxess to discuss other double lock (Dual Readers) applications *ATTENTION: Functions that secure both sides of the door could violate emergency exit capabilities, and violate life...
  • Page 7: Lock Parts

    LOCK BLOWUP...
  • Page 8: Parts Number Chart

    Strike Plate Screw (x2) M00-0038A Round Hex Screw (x2) M00-0005A Battery Cover M00-0017A Interior Backplate M00-0021B 6-Pin Cable M00-0008A Micro-Switch Flipper M00-0041A Trim Fixing Screw Latch Monitor Connector M06-0001A for Angled Return M08-0001A For Curved Return PROXESS MX CASE AND STRIKE DIMENSIONS...
  • Page 9: Cylinder/Keying

    You will see a core mark on the face of the core. Simply provide your account name and this core mark in order to receive custom “matching” keying. Most Proxess cores contain several “spool” segments standard as a safeguard to resist picking. The software will notify the administrator of entry audits when access was gained by a key or in the unlikely event the lock was picked.
  • Page 10: Maintenance

    MAINTENANCE TOOLS FOR MAINTENANCE 1.5mm Hex Wrench #2 Philips Screwdriver Core Turn Knob Tool Cylinder and Core Testing Wrench PN#: AX-609 PN#: AX-309 TROUBLESHOOTING HARDWARE The following table illustrates possible causes and solutions for common problems after installing the lock hardware. PROBLEM CAUSE SOLUTION...
  • Page 11: Battery Performance And Extreme Climate Use

    Contact Proxess for questions related to expected performance in your system. • For heavy usage doors that drain power in less than a year, Proxess recommends either a modified maintenance schedule or the external power feature (specify “EP” feature when ordering).
  • Page 12: Installation Manual

    INSTALLATION INSTRUCTIONS The following pages contain the Installation Manual for the MX- Series Mortise Lock A. PARTS CHECKLIST Each Proxess MX-Series lockset includes: • Door Preparation Template • Mortise Installation Instructions • Mortise Lever Lockset Exterior lock assembly Interior lock assembly...
  • Page 13 C. Left-Hand and Right-Hand Reverse Set Up (See D for RH and LHR Set Up) Note: The lock is right handed by default. To rehand the lock, you will need to change the lock bolt orientation. C.1 Latchbolt Orientation Setup 1.
  • Page 14 C.2 Remove Free Wheeling Lever Set Screw C.3 Proper Spring Cage Orientation Set Up (For Left Hand or Right-Hand Reverse) For Exterior Escutcheon Spring Cage: Note: Arrow must point down. 1. Place the spring cage on the mount posts of the trim.
  • Page 15 D. Right Hand and Left-Hand Reverse Setup D.1 Right Hand and Left Hand Reverse D.2 Remove Free Wheeling Lever Set Screw Do not remove the latchbolt. Note: Arrow must point down. 1. Remove the front panel set screw and the front panel . Free Wheeling Lever Set Screw Note: Only remove the screw from the external / Screws...
  • Page 16 D.3 Proper Spring Cage Orientation Set Up (For Right Hand or Left Hand Reverse) For Exterior Escutcheon Spring Cage: 3. Place the spring cage on the mount posts of the trim. Arrow should point clockwise (or in the direction you want the handle to engage the latch).
  • Page 17: Mortise Installation Instructions

    E. Mortise Chassis Installation 1. Insert the cables through the door hole. 2. Slide the chassis cable through the door hole as shown. Pliers may be helpful to fish it through. 3. Then, slide the chassis into the door and start screws as shown (do not tighten screws at this point).
  • Page 18 F. Exterior Escutcheon Installation F.1 Routing the Ribbon Cable through the Backplate Slide the cable into the slot on Rotate the plate into place, the same side the handle will be making sure the cable is facing facing. See photos above and the same as one of the photos below for exact orientation.
  • Page 19 F.2 Attaching Hex Bolts and Gasket Then install Exterior Gasket Insert Hex Bolts onto the Ensure the plate is fully onto the Exterior Escutcheon. Exterior Escutcheon. seated into place. F.3 Insert Spindle F.4 Insert Ribbon Cable 1. Insert a spindle and spindle spring into the spring 1.
  • Page 20 F.5 Attach the Exterior Escutcheon to the door 1. Line up the spindle with the matching hole in the chassis and the thru bolts with their matching holes in the door, then carefully but firmly push the escutcheon and spindle into place. a.
  • Page 21 F.8 Install Cylinder F.9 Tighten Cylinder and Screws 1. Loosen the cylinder set screw in the chassis. 1. Tighten the cylinder set screw. 2. Tighten the interior backplate screws. Insert the cylinder into the exterior escutcheon 3. Tighten the chassis screws and spin it to tighten it down.
  • Page 22 G. Interior Assembly Preparation G.1 Remove Battery Cover Use the 1.5mm Hex Wrench to loosen the long and short Remove the battery cover. set screws. Short Set Screw Long Set Screw G.2 Inserting Hall Effect CAM 1. Insert the Hall Effect CAM on the spring cage as shown. 2.
  • Page 23 G.3 Inserting Spindles G.4 Engaging the Hall Effect Switch Insert the remaining spindle and spring into the spring Turn the lever to make sure the CAM arm is not touching cage as shown Hall Effect Switch. Bend the CAM up slightly if it is. Note: The spring is not attached to anything and can be easily misplaced.
  • Page 24 H. Interior Escutcheon Installation H.1 Installing Thumb Turn Spindle H.2 Install Interior Escutcheon Insert Thumb Turn Spindle (For deadbolt model only) Align the spindles and EZ connect with the chassis and place it onto the interior backplate. Ensure that the thumbturn is horizontal when the deadbolt is in, and vertical when the deadbolt is out/thrown.
  • Page 25 H.5 Fasten Interior Trim Insert the 4 battery compartment screws and bottom set screws to finish installing the interior trim...
  • Page 26 I. Operation Test I.1 Install AA batteries (x4) I.2 Power On Self-Test The interior light will illuminate in colors, and you will hear a beep, indication that the power is on. Turn the lever and make sure the lever is free to rotate. I.3 Testing the Lock 1.
  • Page 27 I.6 Thumb turn lever function test (Deadbolt only). I.7 Install Chassis Plate Turn thumb turn lever, deadbolt latch will extend; Fasten the chassis plate on with the chassis plate deadbolt latch will work with Cylinder Emergency Key. screws after passing all function tests. (For this model only) I.8 Install Battery Cover I.9 Tighten the Battery Cover into place.
  • Page 28: Mortise Installation Template

    INSTALLATION TEMPLATE – FOR REFERENCE ONLY: (NOT TO SCALE - USE THE DISCRETE TEMPLATE FOR TO-SCALE DIMENSIONS) Mortise Service Manual...
  • Page 29: Additional Resources

    OTG On-the-Go Converter The On-the-Go Converter is provided with some Mobile Programming Device and Enrollment Reader to assign credentials. Proxess offers OTG converters for Micro USB devices only. For additional information about service equipment and Proxess products, please visit our website: www.proxess.com...
  • Page 30: Software Solutions

    SOFTWARE SOLUTIONS FOR LOCKSET PROGRAMMING LoxIQ™ LoxIQ™️ is a software app created by Proxess, LLC. Instead of requiring all the expensive components of an access system (approx. $3k/dr), LoxIQ™️ requires only the locks, a phone, and a programmer. Although the system has the capability of unlimited doors and users, it is typically implemented in smaller systems of 100 doors/users or less…Expandable to full server system software.
  • Page 31: Fcc Statement

    FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication.

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