Proxess CX Series Service Manual

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CX- SERIES
Introducing EZ Connect
SERVICE MANUAL
To learn more: visit www.proxess.com or
call 303-317-6656

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Summary of Contents for Proxess CX Series

  • Page 1 CX- SERIES Introducing EZ Connect SERVICE MANUAL To learn more: visit www.proxess.com or call 303-317-6656...
  • Page 2: Table Of Contents

    This Service Manual contains details for the Proxess CX- Series Lockset sold for 2021 (CX-B and CX-NB). For details TABLE OF CONTENTS about the CX-Series locksets sold prior to 2021 (CX-ST) please contact a Proxess representative or email info@proxess.com. INTRODUCTION...
  • Page 3: Introduction

    However, as with any publication of this complexity, errors or omissions are possible. Please call Proxess corporate offices at (303) 317-6656 if you see any errors or have any questions. No part of this manual and/or databases may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, for any purpose, without the express written permission of Proxess, LLC.
  • Page 4: Functions

    FUNCTIONS CONSTRUCTION FUNCTION All locks are supplied in Construction Function as a default and functions are meant to be reprogrammed at customer site prior to installation. There is one SKU (standard button) for all functions creating an inventory advantage over standard mechanical locks.
  • Page 5: Programmable Functions 5-B

    PROGRAMMABLE FUNCTIONS Unlike standard locks, Proxess has just one SKU allowing any lock to be supplied and programmed into numerous lock “functions” similar to standard locking functions shown in the chart below. Name Similar ANSI # Proxess Electronic Equivalent Function...
  • Page 6: Lock Parts

    LOCK PARTS B FUNCTION CHASSIS – STANDARD ITEM PART NUMBER DESCRIPTION ITEM PART NUMBER DESCRIPTION C10-0040A Control Key C01-0031A Latch A00-0001A Removeable Core C02-0030A Strike Plate C00-0001A Exterior Lever C00-0019A Interior Gasket C00-0006B Exterior Trim C00-0017A Interior Backplate C00-0037A Interior Screws C00-0016A Exterior Rose C00-0012A...
  • Page 7: Trim Parts 7-C

    TRIM PARTS LATCH BACKSETS ITEM PART NUMBER DESCRIPTION 2 3/4" (Standard) C01-0030A C02-0030A 2 3/8” Round Edge C03-0030A 2 3/4” Drive-in & No Faceplate C04-0030A 2 3/8” Drive-in C05-0030A 5” C06-0030A 3 3/4” *Special Order LATCHES Optional latch extensions 5” Backset (70mm) latch + 57mm extension tube for 5"...
  • Page 8 STRIKE PLATES ITEM PART NUMBER DESCRIPTION C01-0030A 2 ¾" strike ANSI 4 ⅞" strike (Standard) C02-0030A LEVERS ITEM PART NUMBER DESCRIPTION C06-0001A Angled Return C08-0001A Curved Return (Standard) C09-0001A Curved No Return; (no lever return) CX-Series Service Manual...
  • Page 9: Maintenance

    4. Push in and then slide the lever off the sleeve of the lever shaft. 6-pin or 7-pin removeable cores allow for added security and painless re-key. Lever shaft Proxess cores are stamped with Lever release tool your custom key code to make ordering simple and reliable. TO REPLACE THE LEVER 1.
  • Page 10: Door Preparation And Installation

    10-C DEADBOLT DOOR CONFIGURATION To mount the Proxess cylindrical lockset on a door with a deadbolt installed, you will need to mount the internal housing (battery side) upside down. The backplate and rose plate are designed to accommodate this mounting.
  • Page 11: Troubleshooting

    If a problem with the lockset occurs, there may be a sequence of Beep/Blink indicators during start-up that will help to determine the problem. These will be 3 short Beep/Blinks followed by a series of longer Beep/Blinks. Please note them and contact a Proxess customer service representative. CX-Series Service Manual...
  • Page 12: Installation Manual

    CX-SERIES INSTALLATION INSTRUCTIONS A. CHECKLIST (4 AA Batteries Included) FOR DOOR AND FRAME PREPARATION INSTRUCTIONS, SEE APPENDIX A OR GO TO PROXESS.COM Parts List: Each Proxess CX-Series lockset includes • Door Preparation Template • Cylindrical Lever Lockset with Installation Instructions •...
  • Page 13 B. ADJUST FOR DOOR THICKNESS Remove through bolt posts from chassis. Pull chassis and rose mounting plate from exterior lock assembly. PLEASE NOTE THAT THE LOCK BODY COMES PRE-SET TO ACCOMMODATE A 1¾ INCH DOOR Anti-Rotation Tabs on the rose mounting plate Please follow the steps below: Rotate exterior rose mounting plate toward cylindrical chassis.
  • Page 14 Hardware Installation Steps STEP 1 STEP 4 (To Re-hand if Necessary) Install the latch in the door with the SP2 screws provided. The To re-hand the lock chassis, begin by removing both latch tube prongs should project into the chassis hole. the through bolt posts.
  • Page 15 *RS-485 Option boards will have a 4th cable to connect to the EZ Connect board located on the left of the board. (edited) STEP 6B Deadbolt Configuration For information about installing the Proxess Cylindrical Lockset with a deadbolt, see “Door Preparation and Installation” in the CX-Series Service Manual available at proxess.com.
  • Page 16 STEP 10 STEP 12 Install the four AA batteries, beginning with the outer two. Install the levers onto the outside and inside of the door. See tips in CX-Series Service Manual for exterior handle installation and removal prior to installation. Insert first Insert last After the batteries are properly installed, the lock should beep...
  • Page 17 Doors: Steel or Wood Door thickness range: 1-3⁄8" (35mm) ~ 2" (51mm). Match the Backset of your Proxess CX-Series lockset to the corresponding installation (either 2-3⁄8" [60 mm] or 2-3⁄4" [70 mm] Backset). Place the installation template onto the door and mark holes. Drill the 2 1⁄8" (54 mm) first, then drill the two 5/16" (8mm) holes for lock chassis mounting.
  • Page 18: Additional Resources

    The On-the-Go Converter is provided with the Mobile Programming Device and Enrollment Reader to assign credentials. Proxess offers OTG converters for both Micro USB and Type C devices. For additional information about service equipment and Proxess products, please visit our website: www.proxess.com CX-Series Service Manual...
  • Page 19: Software Solutions For Lockset Programming 19-B

    19-B LoxIQ™ LoxIQ™ is a software app created by Proxess, LLC. Instead of requiring all the expensive components of an access system (approx. $3k/dr), LoxIQ™ requires only the locks, a phone, and a programmer. Although the system has the capability of unlimited doors and users, it is typically implemented in smaller systems of 100 doors/users or less…Expandable to full server system software.
  • Page 20: Fcc Statement

    PXH01-CX03-DC (Proxess CX-Series DC Powered Lockset) • PXH01-MX02-B (Proxess MX-Series Wireless Mortise Lockset) • PXH01-MX02-DF (Proxess MX-Series DC Powered Mortise Lockset) UL STATEMENT Outside lever is normally locked. Inside lever always allows egress. Unit shall not interfere with the operation of Panic Hardware.

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