Konica Minolta Magicolor 4750DN User Manual page 233

Symptom
You are
experienc-
ing duplex
(double-
sided) prob-
lems.
(magicolor
4750DN
only)
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
You hear
unusual
noises.
The
web-based
utility cannot
be accessed.
9-28
Cause
Media or settings are
not correct.
Both the driver and
the application have
been set for collation.
There is a foreign
object stuck inside
the printer.
The PageScope Web
Connection Adminis-
trator's password is
incorrect.
Solution
Make sure that you are using correct
media.
See "Media Specifications" on
page 6-2.
Do not duplex (double-sided) enve-
lopes, labels, letterhead, postcards,
glossy or single side only paper.
Make sure that you have not mixed
media types in Tray 1 or 2.
Make sure that your document has
more than one page.
Make sure that "magicolor 4750DN" is
selected in the "Model" box under
"Device Options" of the Windows
printer driver (Properties/Configure
tab).
In the Windows printer driver (Layout/
Print Type), choose "Double-Sided."
For N-up on duplexed pages, choose
Collate only in the Windows driver's
Basic Tab. Do not set collation in the
application.
For N-up on multiple copies, choose
Collate only in the Windows driver's
Basic Tab. Do not set collation in the
application.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
The PageScope Web Connection
Administrator password has a 0-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the Reference Guide
on the Utilities and Documentation
CD/DVD.
Solving Other Problems