Kodak 9810 User Manual
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Kodak 9810 User Manual

Kodak 9810 User Manual

Digital photo printer
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KODAK PROFESSIONAL 9810
Digital Photo Printer
User Guide

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Summary of Contents for Kodak 9810

  • Page 1 KODAK PROFESSIONAL 9810 Digital Photo Printer User Guide...
  • Page 2 Eastman Kodak Company 343 State Street Rochester, New York 14650 © Eastman Kodak Company, 2005 Kodak is a trademark of Eastman Kodak Company. P/N 4J5025...

  • Page 3: Table Of Contents

    Uninstalling the Calibration Software...3-8 Resolving Calibration Error Messages ...3-9 4 Operating the Printer Understanding the Operator Panel Lights ...4-1 Using Setup Mode to Review Printer Settings ...4-1 Accessing the Printer Settings...4-2 Working in Test Print Mode ...4-3 Making a test print ...4-3...
  • Page 4 Changing the quantity of test prints...4-3 5 Using the Diagnostic Tool Adjusting Print Head and Paper Cutter Registration...5-1 Updating Firmware...5-4 6 Troubleshooting the Printer Appendix A: Important Printer Information Printer Specifications ...A-1 ENERGY STAR Partner...A-1 Appendix B: Safety and Regulatory Information Important Safety Information ...B-1 Safety Labels...B-2...

  • Page 5: Setting Up The Printer

    Be sure to select the correct power cable for your country. Have the following items available before you begin your printer setup: • A KODAK Photo Print Kit that contains the correct size paper and ribbon for your printer. • USB cable (included).

  • Page 6: Loading The Paper

    Label To load the paper into the printer: Open the printer cover. If necessary, remove the ribbon from the printer. Move the lever to the unlocked position. Remove the trim tray. To keep your prints dust-free and to prevent paper jams, IMPORTANT: empty the trim tray each time you change the paper.
  • Page 7 If you do not attach the paper flange properly, the paper roll will not fit into the printer. Gently set the paper roll into the printer according to the blue and red arrows on the label.
  • Page 8 SIDE VIEW Feed the paper in the direction of the white arrows until the paper wraps around the back of the printer and touches the red lines. Hold the paper in place between the red lines with your hand. Make sure the paper edges do not extend over the red lines.
  • Page 9 Setting Up the Printer Install the trim tray. CAUTION If you transport or ship the printer, first remove the media. Failure to do so can damage the printer. Trim tray...

  • Page 10: Loading The Ribbon

    Bar code To load the ribbon into the printer: If you are replacing a ribbon, remove the used ribbon from the printer. NOTE: Images remain on the ribbon after printing. If you need to maintain confidentiality, dispose of the used ribbon appropriately.

  • Page 11: Installing The Print Catcher

    If there is any slack in the ribbon, remove it by turning the take-up spool. Slack in the ribbon can cause a paper jam when making IMPORTANT: prints. The print catcher collects finished prints as they exit the printer. • Set the print catcher into the printer as shown. Setting Up the Printer...

  • Page 12: Connecting The Cables

    Connecting the USB cable You may have received more than one power cable with your printer. Be sure to use the correct power cable required for your country. Check that the power switch is turned off ( ). CAUTION The power outlet must be grounded.

  • Page 13: Turning On The Printer

    On the operator panel, the orange Power light and the green Ready light illuminate, and the Ready message appears when the printer is initialized. To turn off the printer, press the power switch to off ( ). CAUTION If you transport or ship the printer, first remove the media.

  • Page 15: Printer Driver Software

    Printer Driver Software A printer driver is software that allows you to print from your applications. The printer driver for the KODAK PROFESSIONAL 9810 Digital Photo Printer (WINDOWS 2000/XP Operating System) requires the following (or later): Operating System WINDOWS 2000 Professional...

  • Page 16: Installing The Printer Driver

    NOTE: Before installing the printer driver, read the Printer Driver Readme file for information and updates. Click Printer Driver to start the installer. One or more screens may show the KODAK Photo Printer IMPORTANT: 8800. The KODAK PROFESSIONAL 9810 Digital Photo Printer will still install correctly.

  • Page 17: Customizing Printer Properties

    Customizing Printer Properties Customizing Printing Preferences The Printer Properties dialog box displays options for setting the printer properties. For your operating system, do the following: WINDOWS 2000 Select Start > Settings > Printers. Select Start > Printers and Faxes. Right-click the printer icon for your printer model.

  • Page 18: Color Management Using Adobe Photoshop 7.0 Or Greater

    Printer Driver Software Color Management using ADOBE PHOTOSHOP 7.0 or Greater Select Print with Preview from the File menu. Check Show More Options, then select Color Management. Set the Source Space to Document. Set the Print Space Profile to Printer Color Management.

  • Page 19: Custom Image Composition Packages

    3.5 x 5 in. (8.89 x 12.7 cm). The page is trimmed to provide individual prints. Printer drivers for KODAK printers typically provide a number of standard packages. The drivers also let you import custom package files for layouts not included with their standard packages.

  • Page 20: Selecting A Custom Package

    # Recommended Page size - 8 x 10 in. 107, 87, 1800, 1200 107, 1362, 1050, 1500 1232, 1362, 1050, 1500 Using the printer driver’s Properties / Packages option, click the Packages tab. Click Browse and navigate to the .kpg file that you created. Click OK.

  • Page 21: Resolving Printing Problems

    Print Queue. To view the Print Queue: • Click the printer icon in the task bar when a job is in the Print Queue. • Choose Start > Settings > Printers (WINDOWS 2000 OS) or Start >...
  • Page 22 Printing - Wrong ribbon size, load 8 x 12L Possible Cause The printer has 8 x 10S ribbon loaded but the job requires 8 x 12L. NOTE: When the cover is open while you are replacing or checking the paper or ribbon, the Print Queue displays an Error-Printing status and an error message.

  • Page 23: Uninstalling The Printer And Printer Driver

    Click Yes to delete the printer driver. Click Close. Select Start > Settings > Control Panel > Add/Remove Programs > KODAK 9810 Digital Photo Printer Software and follow the directions to completely remove the installed software. NOTE: This also removes the Diagnostic tool.

  • Page 25: Calibrating The Printer

    When a printer is properly calibrated, it generates the correct density for each given data value. Your KODAK Photo Printer is shipped with default factory calibration values. You should be able to set up your printer and begin printing right away without having to first calibrate the printer.

  • Page 26: Using The Easy Cal Calibration Utility

    Easy Cal is a five-step process that quickly calibrates your printer using the Visual Gray Balance method. Before using Easy Cal, start the calibration utility. Select Start > Programs > KODAK Calibration Utility 1.1.2 > KODAK Calibration Utility 1.1.2. The following screen appears.
  • Page 27 WINDOWS XP: C:WINDOWS/Kodak/Plug-Ins (Printing) WINDOWS 2000: C:WINNT/Kodak/Plug-Ins (Printing) NOTE: The exact path to the export module folder may differ depending on your operating system. Select the kdk9810.8be file for the KODAK Photo Printer 9810 model. Click OK. Calibrating the Printer...
  • Page 28 Confirm that the printer model listed is the printer you want to calibrate. • If the printer you want to calibrate is listed, go to Step 13. • If you want to calibrate a different printer than the one that is listed, continue with Step 10.
  • Page 29 Click Next. The following dialog box appears. Confirm that the printer setup listed is the printer setup you want to use for calibration. • If the printer setup listed is the correct printer setup for your printer, go to Step 19.
  • Page 30 Calibrating the Printer Click Select to change the media file for your printer. A file selection dialog box appears. Select the media file and then click OK. Click OK to close the dialog box. Click Next. The following dialog box appears.
  • Page 31 Click Printer Status to find out more information about your printer. The following dialog box appears. NOTE: Click Update if you want to update the information on the Printer Status dialog box. You may need to do this if your printer is accidentally turned off.

  • Page 32: Uninstalling The Calibration Software

    You can remove the calibration software from your computer in two ways: • Select Start > Programs > KODAK Calibration Utility 1.1.2 > Uninstall KODAK Calibration Utility 1.1.2 and follow the directions to uninstall the software.

  • Page 33: Resolving Calibration Error Messages

    Invalid ribbon barcode type has been read. Refer to the following table to resolve errors reported during the printer calibration process. If the problem persists, contact your Kodak representative for service. Possible Cause The Operator Control Panel is being used.

  • Page 35: Operating The Printer

    Power Orange Ready Green Error Use the operator panel to review printer settings in Setup mode. 1. Press Menu to enter Setup Mode. 2. Press Menu Scroll repeatedly to scroll through the printer settings. Printer Status The printer power is on.

  • Page 36: Accessing The Printer Settings

    Setting the level of Matte Level matte lamination Press Menu Scroll repeatedly to scroll through the printer settings in the following order. None. The printer is on and ready to make prints. Press Enter to enter test print mode. See print”.

  • Page 37: Working In Test Print Mode

    Making a test print Changing the quantity of test prints Make a test print to check that the printer is installed and set up correctly. Press Menu once until Test Print Mode appears. Press Enter once until Pattern appears. Press Enter once to select the test print type.

  • Page 39: Using The Diagnostic Tool

    The Diagnostic tool was installed when you installed the printer driver. You may occasionally need to adjust print head and cutter registration if the page isn’t centered properly. Click Start > Programs > KODAK 9810 Printer > Diagnostic Tool. Select the Printer serial no.
  • Page 40 Using the Diagnostic Tool Click Print to print a test page.
  • Page 41 Cutter offset Place the two prints together and note the number closest to the following occurrences: • Cutter offset: the point at which the cut intersects the horizontal line • Page offset: the point at which the right side of the page intersects the vertical line Enter the Cutter offset and Page offset values.

  • Page 42: Updating Firmware

    If you do, the download will not complete and the previous firmware version will be used. Go to www.kodak.com. Search for the KODAK PROFESSIONAL 9810 Digital Photo Printer. Download the firmware file to your computer hard drive. If possible, have your printer in the Ready state.

  • Page 43: Troubleshooting The Printer

    Incorrect Ribbon Cutter Jam Cooling Refer to the following table to resolve errors or problems reported on the printer operator panel. If the problem persists, contact your Kodak representative for service. Possible Cause The printer cover is open. The printer is out of paper or the paper is loaded improperly.
  • Page 44 Possible Cause The print head is too cold to print. Fatal error XX.YY.ZZ has occurred. Action • Wait. The printer will be ready to print when the head reaches the proper temperature. • Turn the printer off, then on. • When calling service, report the...

  • Page 45: Appendix A: Important Printer Information

    Voltage Current rating Frequency Print sizes As an ENERGY STAR Partner, Eastman Kodak Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. 17 in. (432 mm) 19 in. (483 mm) - without Print Catcher 25 in. (635 mm) - with Print Catcher 13 in.

  • Page 47: Appendix B: Safety And Regulatory Information

    • Always unplug the power cable from the printer before cleaning or when the printer is not in use. • If the printer has been dropped or damaged, be sure a qualified service person examines the printer before you use it.

  • Page 48: Safety Labels

    Keep hands and fingers away. Regulatory and Safety Compliance Safety Radio frequency interference Please observe the important safety warnings that are posted on the printer. Complies with UL 60950-1 First Edition—CAN/CSA C22.2 No. 60950-1-3 First Edition EN 60950-1 IEC 60950...

  • Page 49: Noise Emission

    In the European Union, this symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Contact your local Kodak representative or refer to www.kodak.com/go/recycle for additional information on the collection and...
  • Page 51 Index air flow clearances, 1-1 cables, connecting, 1-8 calibrating the printer, 3-1 calibration errors, 3-9 calibration software installing, 3-1 uninstalling, 3-8 calibration utility, using, 3-2 connecting cables, 1-8 customizing printer properties, 2-3 diagnostic tool, 5-1 disposal, B-3 error messages, calibration, 3-9...
  • Page 52 Ready message, operator panel, 4-2 recycling, B-3 ribbon, loading, 1-6 safety compliance, B-2 tips, B-1 warning labels, B-2 setting up the printer, 1-1 setup mode, 4-1 software installing calibration software, 3-1 printer driver, 2-2 USB cable, connecting, 1-8 uninstalling, 2-9, 3-8...

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