Kodak OLED Wireless Frame User Manual page 22

4
Solving frame problems
For step-by-step product support, visit
select Interactive Troubleshooting & Repairs. Or open EASYSHARE Digital Display
Software on your computer and click Tools
Troubleshooting wireless network connection
Problem
Frame cannot connect to
the wireless network —
"Wireless network not
found" appears.
Cannot set up or view
Web content wirelessly.
22
www.kodak.com/go/digitalframesupport
→
Possible causes and/or solutions
Make sure you have a wireless router and that it is
broadcasting the SSID, or enter the SSID manually.
Make sure you are within the operating range of the network.
Move the frame into the same room with the router.
Make sure your frame is using the latest firmware. Check
www.kodak.com/go/digitalframesupport
If your network security is enabled,
security key (WEP or WPA). The person who set up your
network can help you with this information.
Install the software that came with your frame (see
Make sure your frame is connected to your wireless network
(see page 13).
For more possible causes/solutions, see Troubleshooting in the
extended user guide at www.kodak.com/go/digitalframesupport.
Wireless Troubleshooter.
see page 8
www.kodak.com/go/easysharecenter
and
for updates.
to enter your
page 10).