Troubleshooting - Dell SE3223Q User Manual

Troubleshooting

DDM works only with Dell-branded monitors. Dell Display Manager does not support
monitors from any other manufacturer. If DDM does not work with your monitor, the
following icon is displayed in the notification tray.
When the icon is clicked, DDM shows a more detailed error message.
If DDM is unable to detect and/or communicate with a supported Dell monitor, try
the following troubleshooting steps:
1. Ensure the video cable is properly connected to your monitor and your
computer. The connectors should be firmly inserted into position.
2. Check the monitor OSD to ensure DDC/CI is enabled.
3. Ensure that you have the correct and latest graphics-card driver from your
graphic-card manufacturer such as Intel, AMD, and NVIDIA. Incompatible or old
version of graphics-card driver causes DDM to fail.
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| Troubleshooting
10:17 AM
2021/11/1