Troubleshooting Tips - GE JBP15DMBB Use And Care Manual

Before you call for service...

Troubleshooting Tips

Problem
"Burning" or "oily"
odor emitting from the
oven vent
Strong odor
Self-Cleaning Models
Oven will not self-clean
Oven starts a self-clean
cycle when you wanted
to bake, roast or broil
"Crackling" or
"popping" sound
Excessive smoking
during a clean cycle
Oven door will
not unlock
Oven not clean after a
clean cycle
Self clean light blinks
when trying to set a
self clean cycle
Self clean light blinks
during self clean cycle
34
Possible Causes
This is normal in a new oven
and will disappear in time.
An odor from the insulation
around the inside of the oven
is normal for the first few times
the oven is used.
The oven temperature is too
high to set a self-clean operation.
Oven controls improperly set.
Oven door is not in the locked
position.
Oven door locked during
cooking.
This is the sound of the metal
heating and cooling during both
the cooking and cleaning
functions.
Excessive soil.
Oven too hot.
Oven controls not properly set.
Oven was heavily soiled.
The OVEN TEMP knob has not
been set to CLEAN when the
latch was moved to the right.
The latch was not moved to the
right when the OVEN TEMP knob
was set to CLEAN.
A power interruption occurred.
What To Do
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Using the self-cleaning
oven section.
This is temporary.
Allow the range to cool to room temperature and reset
the controls.
See the Using the self-cleaning oven section.
Make sure you move the door latch handle all the way to
the right.
Turn the Oven Temperature knob to OFF. Allow the
oven to cool. Never force the door latch handle.
This is normal.
Press the CLEAR/OFF pad. Open the windows to rid
the room of smoke. Wait until the light on the
SELF CLEAN pad goes off. Wipe up the excess soil
and reset the clean cycle.
Allow the oven to cool below locking temperature.
See Using the self-cleaning oven section.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
Set the OVEN TEMP knob to CLEAN. See the Using the
self-cleaning oven section.
Move the latch to the right as far as it will go. See the
Using the self-cleaning oven section.
Turn the OVEN TEMP knob to OFF and move the latch
to the left as far as it will go. Reset the range controls
to the desired settings. See the Using the self-cleaning
oven section.