Troubleshooting - Clarity W425 Owner's Manual

PM050905_W425_RevA.qxd
The Unit Will Not Operate/No Dial Tone
• Verify the TALK Button is lit.
• Verify the AC adapter is securely
plugged into the AC power outlet
and the telephone.
• Verify the telephone line cord is
securely plugged into the wall
jack and the telephone.
• Make sure the base antenna is in
an upright position.
• Make sure the handset battery is
fully charged.
• Verify the telephone is in the
correct dialing mode, tone (touch)
or pulse (rotary).
• Make sure you are in the usable
range of the base station.
• Reset the security code by placing
the handset in the base for 5-10
seconds.
The Phone Does Not Ring When You
Receive a Call
• Make sure the RINGER switch on
the handset and base are set to
ON.
• Verify the AC adapter is securely
plugged into the base and the
telephone.
• Verify the telephone line cord is
securely plugged into the wall jack
and the telephone.
20
5/9/05 4:15 PM Page 20

Troubleshooting

• Make sure you are in the usable
range of the base station.
• You may have too many extensions
on your line. Try unplugging a few
devices.
Noise, Static, Interference or Other Calls
Heard while Using the Handset
• Try changing channels.
• Make sure the base antenna is in
an upright position.
• Make sure you are in the usable
range of the base station.
• Make sure the handset battery is
fully charged.
• Try relocating the base unit to
another location.
• Make sure the AC adapter is not
plugged into the wall outlet with
other appliances.
Phone Will Not Hold Charge
• Make sure the charging contacts
on the handset and base are free
of dust and dirt.
• Clean the contacts with a soft cloth.
• Make sure CHARGE LED on the base
is lit when handset is in the cradle.
If necessary, replace the handset
battery. (See Handset Battery Charging)