Blue Sky Network SKYLINK User Manual
  1. Manuals
  2. Brands
  3. Blue Sky Network Manuals
  4. Marine GPS System
  5. SKYLINK
  6. User manual

Blue Sky Network SKYLINK User Manual

Hide thumbs Also See for SKYLINK:
Table of Contents

Advertisement

Quick Links

Download this manual
SKYLINK
User
Guide
Email:
support@blueskynetwork.com
Website:
www.blueskynetwork.com
Blue Sky Network, LLC
5353 Mission Center Rd, Suite 222
San Diego, CA 92108
F

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SKYLINK and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Blue Sky Network SKYLINK

Summary of Contents for Blue Sky Network SKYLINK

  • Page 1 SKYLINK User Guide Email: support@blueskynetwork.com Website: www.blueskynetwork.com Blue Sky Network, LLC 5353 Mission Center Rd, Suite 222 San Diego, CA 92108...
  • Page 2 Any operation. Any asset. Anywhere. SkyLink User Guide v2.4 SkyLink User Guide Version 2.4 Part Number: SL10001 Page 2 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 3: Notice

    SkyLink User Guide v2.4 NOTICE This guide is published and copyrighted by Blue Sky Network (BSN). All information and specifications in this document are subject to change without notice. Nothing in this document is intended to create additional or separate warranties or guarantees.

  • Page 4: Table Of Contents

    SkyLink ................................14 Satellite ................................14 WiFi & Cellular ..............................15 Connection Manager ..........................16 Network ............................... 17 Firewall ................................. 18 Remote Management ..........................19 Serial to IP ..............................20 Page 4 of 50 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 5 SkyLink Specifications & Installation ................ 39 Technical Specifications ........................39 Software Specifications ........................40 Diagram ..............................41 Installation & Cable Diagrams ....................... 41 Troubleshooting ............................ 41 Product Warranty ......................42 Page 5 of 50 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 6 Connectivity ............................44 Antennas / Cables / Power Sources ..................... 45 Device Management ..........................47 TOC BOX & Battery Pack ........................48 Other ................................49 Technical Support ....................... 50 Page 6 of 50 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 7 SkyLink User Guide v2.4 PAGE INTENTIONALLY LEFT BLANK Page 7 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 8: About This User Guide

    Thank you for purchasing the SkyLink device! This easy-to-read User Guide is organized based on the steps needed to log in to and navigate the SkyLink Device Interface for singular device use. To manage a fleet of devices, please see the SkyLink Cloud Services User Guide.

  • Page 9: Getting Started

    Connecting to Device WiFi A label containing a QR code with a WiFi access point can be found on the back panel of your SkyLink Data Gateway. An extra label can also be found in the device’s box. It is recommended that a wide screen device (e.g., laptop, PC, or tablet) be used for the initial configuration.

  • Page 10: Skylink Device Interface

    ‘Enter’ on your keyboard. SkyLink IP address: 192.168.111.1 You will then be directed to the SkyLink Device Interface login screen. If this is your first time logging in, use the default information below to view, configure, and manage your device settings.

  • Page 11: Overview

    • Data & Tools: Calls • Diagnostics • System Log • Advanced • Other: Help • Licenses • The following sections describe each screen’s information and configuration options. Page 11 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 12: Status

    Any operation. Any asset. Anywhere. SkyLink User Guide v2.4 Status When accessing the SkyLink Device Interface, you will automatically be directed to the Status screen. Here you will find details about your system as well as your satellite and cellular data usage. Current SkyLink...

  • Page 13: General Settings

    SkyLink User Guide v2.4 General Settings This screen allows you to make setting configurations such as renaming your SkyLink device, changing the password, and turning your satellite, cellular, and WiFi capabilities on and off. Click ‘Reboot’ at the bottom of the screen to restart your device, if needed.

  • Page 14: Skylink

    SkyLink User Guide v2.4 SKYLINK Edit your device name in the Asset Tag field and set a maximum limit for the SkyLink device’s daily data usage in the Max Daily Usage field. NOTE: Iridium QoS (also called Iridium secondary data flows) are not supported on Certus 100;...

  • Page 15: Wifi & Cellular

    SkyLink User Guide v2.4 WIFI & CELLULAR Once you are connected to the SkyLink device’s WiFi, and cellular capabilities are enabled, you can use your personal device to browse any website and use all of your applications. The default mode (out-of-box) is ‘all internet OFF’—users must explicitly enable internet access. You also have the option to keep the built-in WiFi disabled and connect your own WiFi to an existing ethernet port (e.g., in a building or ship-wide).

  • Page 16: Connection Manager

    Firewall screen. You can also try making configurations in the app itself or reach out to your corporate MDM platform. Click to see all profiles and their details. Page 16 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 17: Network

    IP addresses that you would like to use. Select the ‘Devices’ button for a list of connected devices, including identification and location details. The toggle slider enables and disables DHCP. Page 17 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 18: Firewall

    SkyLink User Guide v2.4 Firewall The SkyLink Device Interface allows you to create custom rules and block all network traffic from an app affiliated with a certain profile. This screen shows all custom rules currently in the system. Press ‘Add’ to create a new rule or the pencil icon to edit an existing one. Fill out the open fields, then press ‘Save.’...

  • Page 19: Remote Management

    SkyLink User Guide v2.4 Remote Management This screen provides configuration options for IoT management via the SkyLink Cloud Services portal, including enabling and disabling position reports, remote device management, and status reports. Use the drop-down menus to set reporting, syncing, and check-in frequencies.

  • Page 20: Serial To Ip

    Any operation. Any asset. Anywhere. SkyLink User Guide v2.4 Serial to IP The SkyLink device supports modem dialing to IP addresses. Enable or disable the serial port on this Click ‘Save’ to apply the changes. screen. Use this menu to choose...

  • Page 21: Voice Extensions

    Line 1 only, and the following 10 to Line 2 only. The Outbound Line column is set to Any Available by default. Use this field’s drop-down menu to select region- specific dial tones, ringing tones, etc. Page 21 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 22: Editing A Sip Or Pots Extension

    Outbound Line field may cause issues when returning calls. For example, if only Inbound Line 1 is selected and you dial on Any Available Outbound Line, you may dial out on Line 2; this would leave someone unable to return your call. Page 22 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 23: Accessories

    SkyLink User Guide v2.4 Accessories This screen allows you to optimize settings for your SkyLink Battery Pack and SOS button. Please note that these are optional accessories; changes made on this screen will only be implemented if the corresponding accessory is attached to the SkyLink device.

  • Page 24: Calls

    NOTE: Internal calls will not generate an Iridium bill. Each call is assigned a unique ID number that can be provided to the Blue Sky Network support team for troubleshooting purposes in the event that there is a call issue.

  • Page 25: Diagnostics

    This first section provides diagnostics that you may be asked for in the event that you report a technical issue to the Blue Sky Network support team. Data points may be shown for POE only, EXT (external 12V power) only, or both.

  • Page 26: Satellite & Cellular Information

    Here you can use the Operation drop-down menu to perform pings and trace routing. Press the ‘Execute’ button to apply the configurations. The results will be displayed in the section below. Page 26 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 27: System Log

    SkyLink User Guide v2.4 System Log The information displayed on the System Log screen can be used by the Blue Sky Network support team for diagnostic purposes. Use the toggle slider to enable or disable automatic updates. Page 27 of 50...

  • Page 28: Advanced

    Use this screen to backup or restore a system configuration, or when the system is ready to be updated. SkyLink firmware includes the 9770 Certus modem firmware; appropriate versions will be upgraded or downgraded as needed. NOTE: Blue Sky Network will not downgrade the Certus 9770 modem firmware unless specifically required by Iridium.

  • Page 29: Backup/Restore Configuration

    NOTE: We recommend updating firmware using an ethernet cable. NOTE: If updating a fleet of devices, save time by using the SkyLink Cloud Services portal. When the system is ready to be updated, you’ll see the new version listed under the Check for Updates section.
  • Page 30 Alternatively, click the ‘Choose File’ button under the Manual Upload section. Locate and select the appropriate .tpz file, then press ‘Upload Firmware’ to start the firmware upgrade process. Page 30 of 50 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 31 Once the firmware upload is complete, a green success message will appear in the right corner. You will then be prompted to wait while the SkyLink device reboots. This may take several minutes. As it updates, the power LED indicator located on the top panel of the device will blink blue. A red blink indicates an Iridium firmware upgrade or downgrade.

  • Page 32: Help

    This screen contains multiple resources, including the SkyLink User Guide and contact information for the Blue Sky Network support team, to help you troubleshoot hardware and firmware issues. A full list of FAQs can also be found at the end of this User Guide.

  • Page 33: Licenses

    SkyLink User Guide v2.4 Licenses Information regarding third-party software licenses, acknowledgements, and copyright notices can be found on this screen. Click the drop-down arrows to see further details. Page 33 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 34: Skylink Capabilities

    Any operation. Any asset. Anywhere. SkyLink User Guide v2.4 SKYLINK CAPABILITIES Now that you are familiar with the SkyLink Device Interface, you are ready to use your device! The following describes the most common device capabilities. Making Phone Calls The SkyLink device supports 2 phone lines and a network connection that accepts SIP, providing users with multiple voice options.

  • Page 35: Optimizing Sip Phone Apps

    Smartphone Settings > Wave Lite App > Disable ‘Cellular Data’ GS Wave settings: ‘WiFi only’ mode enabled Account Name: 510 (510-516 available default) SIP Server: 192.168.111.1 (unless SkyLink Device Interface IP has been changed) SIP User ID: 510 Authentication ID: 510 Password: 510 Additional settings for other SIP phone apps (Linphone, etc.):...

  • Page 36: Connecting To The Internet

    To connect to the internet, first ensure that: You have properly installed your activated Iridium and cellular SIM cards. • You have connected the LTE antenna or an Iridium-approved antenna to the SkyLink device • (full list included in above section on Making Phone Calls).

  • Page 37: Using The Serial Port

    SkyLink User Guide v2.4 Using the Serial Port The SkyLink device supports AT Command Set emulation via the serial port, enabling legacy sensor connection to the cloud. Default port settings are 230400 8N1 (Baud: 230400; Data bits: 8; Parity: none; Stop bits: 1).
  • Page 38 “+GMR” “Software_version hardware_revision” +GSN Serial number +CGSN Serial number +CGSN=n See GSM docs, gives variously IMEI, software version, etc. +CGDCONT Ignored +CSQ Signal +CSQF Roughly same as signal Page 38 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 39: Skylink Specifications & Installation

    Operating humidity range: ≤ 75% RH • Storage humidity range: ≤ 93% RH • Regulatory Standards and Compliance US (FCC) • EU (CE MARK) • Canada (IC) • IP65 rating • Page 39 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 40: Software Specifications

    Support for up to 2 FXS / FXO USB adapters Factory reset • • Support for up to 20 SIP clients Customizable schedule • • Call logs • Page 40 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 41: Diagram

    It is important that the Iridium-approved antennas be mounted with an unobstructed, full view of the sky and away from other radiating antennas that may cause interference. Please see the SkyLink Installation Guide for suggested device/antenna mounting locations, detailed steps on equipment installation, and a comprehensive list of cable diagrams.

  • Page 42: Product Warranty

    Quotation. Product Terms and Conditions Blue Sky Network, LLC (“Blue Sky”) warrants that the Products it manufactured shall be free from defects in materials and workmanship. This warranty (i) shall apply to Customer (as named in the Quotation) only and no other and (ii) shall not apply to any Product which is not stored, handled, installed, or used in strict accordance with Blue Sky’s specifications and instruction manuals, or...
  • Page 43 BREACH; THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. THIS CONTRACT SETS FORTH SPECIFIC LEGAL RIGHTS AND CUSTOMER MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. Page 43 of 50 © 2022 Blue Sky Network, All Rights Reserved...

  • Page 44: Frequently Asked Questions

    The following questions pertain only to the SkyLink device and Device Interface. Please see the SkyLink Cloud Services User Guide for questions related to the secure online portal. If you are still unable to resolve your issue, please contact the Blue Sky Network support team and we will be happy to help! Connectivity 1.

  • Page 45: Antennas / Cables / Power Sources

    Confirm that the correct cable is attached to the power port located on the left-hand side of • the device’s bottom panel. Your SkyLink kit comes with one of the following power adapters: 12V Cigarette Lighter Adapter SkyLink DC Pigtail Harness...
  • Page 46 The LTE main antenna can be replaced with any proper LTE antenna that you wish to use. 8. Can I use the existing Iridium antenna installed in my building with my Data Gateway device? No, Certus antennas for SkyLink are required. The following are acceptable to use: • MARUWA (MHL-1621C)

  • Page 47: Device Management

    10. I received a SkyLink DC Pigtail Harness. What are its specs? This is the cable you receive if you request the currently labeled ‘SL100-IS, SkyLink 10’ Power • Interface Cable with QuickPosition (QPos).’ The specs are as follows:...

  • Page 48: Toc Box & Battery Pack

    TOC BOX & Battery Pack 16. What is the battery performance of the SkyLink Battery Pack? 80/20 The SkyLink Battery Pack has a run-time of up to 48 hours based on a typical • (standby/transmitting) duty cycle (specifications subject to change).

  • Page 49: Other

    • (11.8 in.) minimum from the unit while it is in operation. 20. Why is there a billing discrepancy between the data usage seen on my SkyLink device versus my invoice? The SkyLink device’s billing feature is only an approximation, similar to what you see on your •...

  • Page 50: Technical Support

    SkyLink User Guide v2.4 TECHNICAL SUPPORT Blue Sky Network is committed to providing the highest level of service and support. If you have any questions or concerns, please feel free to contact us by email or phone; contact information is available at the bottom of this page.

Table of Contents