POLLOGEN GENEO+U User Manual
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POLLOGEN GENEO+U User Manual

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USER MANUAL

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Summary of Contents for POLLOGEN GENEO+U

  • Page 1 USER MANUAL...

  • Page 2: Table Of Contents

    CONTENTS PAGE NO. ABOUT GENEO+U SAFETY INSTRUCTIONS & CONTRAINDICATIONS GENEO KIT CONTENT LIST AND ASSEMBLY GENEO+U ASSEMBLY TECHNICAL SPECIFICATIONS AND LABELING TREATMENT APPLICATION SETTINGS CARE & MAINTENANCE OXYGENEO APPLICATOR ULTRASOUND APPLICATOR TROUBLESHOOTING WARRANTY & CUSTOMER SUPPORT Read the User Manual thoroughly prior to use. Always adhere to all warnings and cautions.

  • Page 3: About Geneo+U

    6 main parts: Body Unit (1), Base Unit (2), OxyGeneo Applicator (3), Power Supply (4) Massager Head (5), Capsugen (6).
  • Page 4 • Read this chapter to become familiar with all its safety requirements and operating procedures prior to System operation. • Use geneo+U for its intended purpose only, as described in this user manual. The manufacturer cannot be held responsible for damage or injury resulting from improper or careless use.
  • Page 5 • Do not position geneo+U in a difficult to operate way. (When an appliance coupler or separable plug is used as isolation means). • Portable and mobile devices are considered RF communication equipment and may affect operation of the geneo+U system.
  • Page 6 • Do not have flammable substances in the treatment room while preparing the skin for treatment. • If alcohol is used for disinfecting, it should be allowed to dry thoroughly before the geneo+U is used and then set at a distance from the system.
  • Page 7 • If any aesthetic procedure has been performed recently in treated area such as mesotherapy, peeling, resurfacing or recent use of products such as Accutane or Retin A, consult the treating physician before using geneo+U. • Known allergies to cosmetics or other products, or experienced severe allergic reactions like hives.
  • Page 8 POSSIBLE SIDE EFFECTS Improper use of the system could result in possible side effects. Although these effects are rare and expected to be temporary, any adverse reactions should be reported to a physician immediately. Side effects may appear either at the time of treatment or shortly after. If any of the following conditions appear and is significant or excessive for more than 24 hours, the client should contact his/her treating physician.

  • Page 9: Geneo Kit Content List And Assembly

    GENEO+U KIT CONTENT LIST geneo+U Body Unit (Fig. 1) geneo+U Base Unit (Fig. 2) OxyGeneo Applicator (Fig. 3) Applicator holder (Fig. 4) geneo+U Power Supply (Fig. 5) Massager Head (Fig. 6) Screwdriver and Screws (Fig. 7) (Fig. 1) 8. Capsugen (Fig.8) *Ultrasound Applicator (Fig.

  • Page 10: Geneo+U Assembly

    GENEO+U ASSEMBLY Unpack geneo+U and verify that the system is intact and that all components are present. It is recommended to save the packaging box and materials for future transport. Assemble the geneo+U by connecting the Body Unit to the Base Unit using the provided screws and the screw driver.

  • Page 11: Technical Specifications And Labeling

    GENEO+U TECHNICAL SPECIFICATIONS Weight: ~4.4 Kg Overall Dimensions: 380mm x 382mm x 282mm (H x W x D) Input voltage of Power Supply: 100-240V~50/60Hz,600mA Input Power Rating of Power Supply: 12VDC, 2.0A Oxygeneo Applicator: Power Output: Vibration - Frequency 5-30Hz...
  • Page 12 SYMBOLS & LABELS This section describes the symbols used throughout this User Manual (Table 1). It is recommended that users review the meaning of these labels for everyday usage and service. Symbol Description SEE INSTRUCTIONS FOR USE FLOATING CONNECTION...
  • Page 13 POWER UP SEQUENCE AND SYSTEM CHECK Before turning the geneo+U on, verify that the power supply is connected to the system inlet on the back panel and to the power outlet. The system should only be used with the supplied power supply.
  • Page 14 Check parts according to the kit content list. NOTE: Check that the system and all its components are intact. If you detect any sign of damage or a missing item, do not continue with the installation. Immediately report this to your Pollogen representative.
  • Page 15 CONNECT POWER SUPPLY CORD Warning: Before connecting the power supply cord, make sure that the ON/OFF switch is on the OFF position. NOTE: The geneo+U system should only be used with the supplied power supply. CONNECT AND LOCK APPLICATOR Applicator may be connected to either receptacles. (socket)
  • Page 16 TREATMENT PROTOCOL Geneo+U sessions are recommended once a week for at least 6-8 successive weeks. Additional treatments are recommended every 4-8 weeks, according to individual needs. For optimal results, it is recommended to always perform combined sessions of the OxyGeneo and Ultrasound technologies.

  • Page 17: Treatment Application

    TREATMENT APPLICATION HOME SCREEN Home Screen includes the following: • Manual - Commence sessions manually • Wizard - Commence sessions automatically • Settings - Adjustable system parameters OTHER SCREENS • The Home Icon - Located at the top right side of most screens.
  • Page 18 MANUAL APPLICATION All available technologies will appear by tapping MANUAL in the Home Screen. The system automatically identifies the applicator connection and allows you to operate only a connected Applicator. Once an Applicator is not properly connected or is missing, its key will appear dim on the screen.
  • Page 19 Each session has a set of recommended default parameters which can be adjusted before commencing the session. The default parameters represent Pollogen’s recommended parameters for the session. Adjust parameters by moving, the slider right to increase, left to decrease or pressing on the “+ “or “-”...
  • Page 20 PAUSE SESSION To edit session parameters after commencing a session, pause the session using the START button on the applicator. A screen will appear saying ‘Session Paused! Press applicator START button to continue session, or press EDIT to change session parameters.’...
  • Page 21 WIZARD APPLICATION From the main menu, tap the ‘Wizard’ key in order to perform a treatment in automatic mode. Buttons will appear, from which you can choose either the ‘recommended’ pre-set protocols or ‘my protocols’ to plan your own protocols based on your preference.
  • Page 22 MY PROTOCOLS If you wish to set protocols of your own preference, press the ‘My Protocols’ button to reach the list of the 4 personal protocols. Press on the desired protocol bar. A protocol summary screen will appear with a window Displaying types of sessions and total treatment time.
  • Page 23 Choose the treatment area. Adjust the session time. Adjust the session intensity. Tap ‘Add session’ key. The session will appear at the sessions progress bar at the top of the screen. Add all the wanted sessions repeating steps 1-5.
  • Page 24 TREATMENT SCREEN At the treatment screen, tap Press the ON/OFF button on the the PLAY key and start the applicator as indicated in the treatment. pop-up message on the screen. You can PAUSE and/or ADJUST the treatment parameters by...
  • Page 25 SYSTEM TREATMENT PARAMETERS MANUAL MODE Oxygeneo Treatment: Default Default Intensity Duration Massage Treatment: Default Default Intensity Duration Ultrasound Treatment: Default Default Intensity HIGH Duration...
  • Page 26 WIZARD MODE Oxygeneo Treatment Face Neck Intensity Duration Décolleté Hands Intensity Duration...
  • Page 27 Ultrasound Treatment Face Neck Intensity Duration Décolleté Hands Intensity Duration Massage Treatment Default Default Intensity Duration...
  • Page 28 Recommended Protocols Balancing Applicator Tx area Time (min) Intensity Oxygeneo Face Ultrasound Face Massage Face Intense Lifting Applicator Tx area Time (min) Intensity Oxygeneo Face Oxygeneo Neck Ultrasound Face Ultrasound Neck Massage Face Ultimate treatment Applicator Tx area Time (min)

  • Page 29: Settings

    SETTINGS LANGUAGES SCREEN Select the desired language DISPLAY AND SOUNDS Adjust screen brightness and volume of sounds and alerts. DATE AND DATE FORMAT SCREEN Enables the operator to select between date formats: DD.MM.YY or MM.DD.YY. To set the date: Select current date and press “SET”.

  • Page 30: Care & Maintenance

    Used for system technical information, a code is required to proceed. CARE AND MAINTENANCE Clean the geneo+U at least once a week. Turn the system OFF and wipe down all surfaces with a soft, damp, non-abrasive cloth. Be careful not to spill any liquids on the geneo+U.
  • Page 31 geneo+U...

  • Page 32: Oxygeneo Applicator

    OXYGENEO APPLICATOR OXYGENEO APPLICATOR OxyGeneo Applicator includes a unique vibration algorithm. Intensity of vibration can be adjusted according to the client’s preference by using the “+ or –” button on the applicator. When Applicator vibration reaches its maximum and the “+” is pressed or when it is at its minimum and the “- “is pressed, the green light on the Applicator blinks shortly.
  • Page 33 PERFORMING OXYGENEO TREATMENT PROCEDURE Move the applicator in circular and linear movements across the entire area using very mild pressure. You may also stay for a short while on selected areas to optimize effect. Adjust intensity (increase or decrease) according to treatment area and patient tolerance and comfort.

  • Page 34: Ultrasound Applicator

    The Ultrasound Applicator developed by Pollogen is designed to be used with the geneo+U ® system by Pollogen Ltd. The Ultrasound Applicator is indicated for localized increase in blood flow. The geneo+U Ultrasound kit consists of 2 main parts: • geneo+U Ultrasound Applicator •...
  • Page 35 SAFETY FEATURES OF THE SYSTEM • The Ultrasound Applicator is designed to operate with your current geneo+U system. All safety features incorporated in the system serve as the Ultrasound Applicator safety features. • The Ultrasound Applicator must be properly connected to the system and locked prior to activation.
  • Page 36 The Ultrasound Applicator holder is used to hold the Ultrasound Applicator. LABELS USED ON THE ULTRASOUND KIT The following labels are affixed to the back of the geneo+U of the Main Unit and to the kit components Ultrasound Applicator kit label sleeve...
  • Page 37 Ultrasound Applicator Holder (with two screws) NOTE: Check that the system and all its components are intact. If you detect any sign of damage or a missing item, do not continue with the installation. Immediately report this to your Pollogen representative.
  • Page 38 ULTRASOUND TREATMENT Treatment Parameters Ultrasound treatment parameters based on clinical experience with the Geneo+U platform, include two treatment levels, Low and High. Recommended to use Low level over bony areas, around the eyes and over any sensitive skin areas.
  • Page 39 CLEANING AND DISINFECTION OF THE APPLICATOR After every treatment clean and disinfect the Applicator according to the following procedure: Use a soft cloth, moistened with detergent solution, to clean the Applicator until it is visually clean. Use a soft cloth, moistened with water, to remove detergent residuals.

  • Page 40: Troubleshooting

    For certified service personnel only. protect feature on DOK. Software can’t be updated. Verify only Pollogen DOK is connected to If a valid DOK is connected with a recent the device. Verify that you are attempting to version than one already installed, but still upgrade a higher software version.
  • Page 41 No ON/OFF indication of Verify applicator connection to indication the applicator. the system. In case of green LED not operating, call a Pollogen authorized service center No Orange LED Orange LED not operating No indication In case of Orange LED not...

  • Page 42: Warranty & Customer Support

    Otherwise, please contact your local distributor for service. WARRANTY REGISTRATION AND TERMS This product is powered by the most advanced technologies in the market and has been subjected to strict quality control performed by the manufacturer. For this reason, the geneo+U distributor ®...
  • Page 43 geneo+U...
  • Page 44 Customer satisfaction is a Pollogen priority. To help us provide you with the best possible product and support, you may send us your comments and suggestions. Contact us at the details below: Pollogen Ltd. Obelis s.a. 6 Kaufman St. Blvd. Général Wahis 53 Gibor House P.O.Box 50320...

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