POLLOGEN GENEO+ U User Manual
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USER MANUAL
THE FIRST
SMARTOUCH
MICRODERMABRASION
SYSTEM

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Summary of Contents for POLLOGEN GENEO+ U

  • Page 1 USER MANUAL THE FIRST SMARTOUCH MICRODERMABRASION SYSTEM...
  • Page 2: Table Of Contents

    CONTENTS PAGE NO. 1. ABOUT GENEO + U 2. SAFETY INSTRUCTIONS & CONTRAINDICATIONS 3. GENEO + U KIT CONTENT LIST 4. TECHNICAL SPECIFICATIONS AND LABELING 5. GENEO + U ASSEMBLY 6. OXYGENEO USER APPLICATION 7. CARE & MAINTENANCE 8. TROUBLESHOOTING 9.
  • Page 3: About Geneo + U

    U also includes a massager head providing a more vibrant appearance and leaving the complexion with a fresher and more toned look. geneO+ U consists of 6 main parts: Body Unit (1), Base Unit (2), OxyGeneo Applicator (3), Power Supply (4) Massager Head (5), Capsugen (6).
  • Page 4 • Do not have flammable substances in the treatment room while preparing the skin for treatment. • If alcohol is used for disinfecting, it should be allowed to dry thoroughly before the geneO+ U is used and then set at a distance...
  • Page 5 2. SAFETY INSTRUCTIONS & CONTRAINDICATIONS CONTRAINDICATIONS Patients having the following conditions should not be treated: • Current or history of skin cancer or pre-malignant moles. • Pregnant or nursing. • Any active skin conditions within the applied area, such as sores, eczema, rash, fragile, swollen, burnt or injured skin, active acne, rosacea, dermatitis, psoriasis, or active Herpes Simplex.
  • Page 6 3. GENEO + U KIT CONTENT LIST 1. geneO + U Body Unit (Fig. 1) 2. geneO + U Base Unit (Fig. 2) 3. OxyGeneo Applicator (Fig. 3) 4. geneO + U Power Supply (Fig. 4) 5. Massager Head (Fig. 5) 6.
  • Page 7: Technical Specifications And Labeling

    4. TECHNICAL SPECIFICATIONS AND LABELING GENEO+ TECHNICAL SPECIFICATIONS Weight: ~4.4 Kg Overall Dimensions: 380mm x 382mm x 282mm (H x W x D) Power Output: Vibration - Frequency 5 – 30Hz Inlet voltage of Power Supply: 100-240V~50/60Hz,600mA Input Power Rating of Power Supply: 12VDC, 2.0A Environmental Conditions for Operation: Operating Temperature:...
  • Page 8 4. TECHNICAL SPECIFICATIONS AND LABELING SYMBOLS & LABELS Table 1: SYMBOLS USED IN THIS USER MANUAL No. Symbol Description This section describes the symbols used throughout this User Manual (Table 1). It is recommended that users review the meaning of these SEE INSTRUCTIONS FOR USE labels for everyday usage and service.
  • Page 9: Geneo + U Assembly

    * XXX - Will be determined according to wrrent model. 5. GENEO + U ASSEMBLY Unpack geneO+ U and verify that the system is intact and that all components are present. It is recommended to save the packaging box and materials for future transport.
  • Page 10 5. GENEO + U ASSEMBLY OXYGENEO APPLICATOR OxyGeneo Applicator includes a unique vibration algorithm. Intensity of vibration can be adjusted according to the clients preference by using the “+ or –” button on the applicator (Fig.10A). When Applicator vibration reaches its maximum and the “+” is pressed or when it is at its minimum and the “-“...
  • Page 11: Oxygeneo User Application

    TURNING THE GENEO+U OFF Switch the ON/OFF control at the back of the system (Fig.12). Remove Power Supply from electrical outlet and disconnect from the geneO+ U. Store your geneO+ U and its accessories in a cool, dry place. (Fig.12)
  • Page 12 6. OXYGENEO USER APPLICATION HOME SCREEN Home Screen includes the following: • Run – Commence sessions • Info – Training and marketing resources • Settings – Adjustable system parameters The Home Icon - Located at the top right side of most screens. Returns the operator to “Home Screen”.
  • Page 13 6. OXYGENEO USER APPLICATION OXYGENEO SESSION SCREEN Each session has default parameters which can be edited before commencing the session. Intensity - Each session has a default power intensity. Use the slider on the screen to adjust session power or the “+” and “-“ buttons on the applicator.
  • Page 14 6. OXYGENEO USER APPLICATION INFO SCREEN All available technologies will appear by tapping INFO. Select the relevant technology – a list of contents will appear: • Video • User Manual • Quick Reference Guide Select the desired resource. The video module offers 3 options: •...
  • Page 15 6. OXYGENEO USER APPLICATION SETTINGS SCREEN Languages – Select your desired language Date and date format – Set date and date format Time and time format – Set time and time format Software update – Select this option to update the system SW. Touch panel calibration –...
  • Page 16 6. OXYGENEO USER APPLICATION DATE AND DATE FORMAT SCREEN Enables the operator to select between date formats: DD.MM.YY or MM.DD.YY. To set the date: Select current date and press “DONE”. TIME AND TIME FORMAT SCREEN Enables the operator to select between time formats: 24 hour clock or 12 hour clock.
  • Page 17 For screen calibration touch the calibration symbol (+) and ensure that you are touching the center of the calibration symbol. TECHNICIAN TO BE USED BY POLLOGEN AUTHORIZED TECHNICIAN ONLY! Used for system technical information, a code is required to proceed.
  • Page 18: Care & Maintenance

    7. CARE AND MAINTENANCE CARE AND MAINTENANCE Clean the geneO + U at least once a week. Turn the system OFF and wipe down all surfaces with a soft, damp, non-abrasive cloth. Be careful not to spill any liquids on the geneO + U. Ensure that water never enters the inside of the system.
  • Page 19: Troubleshooting

    8. TROUBLESHOOTING Failure Possible Cause of Failure Action geneO+ U doesn’t turn on. Verify the power supply is Switch to another wall outlet. connected to the device and to If this still doesn’t work call a working wall outlet service.
  • Page 20 8. TROUBLESHOOTING Failure Possible Cause of Failure Action Software can’t be updated. Verify only Pollogen DOK is If a valid DOK is connected connected to the device with a higher version than Verify that you are attempting one already installed, but still...
  • Page 21 9. WARRANTY & CUSTOMER SUPPORT WARRANTY REGISTRATION AND TERMS This product is powered by OxyGeneo technology, the most advanced technology in the market, and has been subjected to strict quality ™ control performed by the manufacturer. For this reason, the geneO + U distributor in your country guarantees proper function of your product for 12 months from date of actual purchase.
  • Page 22 9. WARRANTY & CUSTOMER SUPPORT THE WARRANTY IS NOT VALID WHEN 1. Amendments in the warranty policy, sales receipt or invoice, or the absence of any of these original documents. 2. Damage or deterioration of the device due to improper use or if the device has been modified or repaired by an unauthorized third party. 3.
  • Page 24 Web site: www.pollogen.com Capsugen is manufactured by Halom Varod Ltd. for Pollogen Ltd. © 2014 Pollogen Ltd. All rights reserved. 11600720U / rev 7 / August 2014 Apollo, RegenXL, TopJen, Maximus, Geneo, NeoRevive, NeoBright, TriPollar, TriLipo, TriFractional, and Pollogen are registered trademarks of Pollogen Ltd.

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