Panasonic KX-TGF342C Operating Instructions Manual

Digital cordless answering system

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Model shown is KX-TGF342.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our Support page:
www.panasonic.ca/english/support
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TGF342C
KX-TGF343C

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Summary of Contents for Panasonic KX-TGF342C

  • Page 1 Model shown is KX-TGF342. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please visit our Support page:...
  • Page 2: Table Of Contents

    Table of Contents Introduction Turning the answering system on/off ..43 Greeting message ........43 Model composition ........3 Listening to messages .......44 Accessory information ........3 Advanced new message alerting Important Information features ............45 For your safety ..........5 Remote operation ........47 Important safety instructions ......6 Answering system settings ......48 For best performance ........6 Useful Information...
  • Page 3: Introduction

    Wall mounting adaptor Rechargeable batteries Handset cover Belt clip Charger See page 4 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. For assistance, visit www.panasonic.ca/english/support...
  • Page 4 Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.
  • Page 5: Important Information

    R The AC adaptor is used as the main waves emitted from this product may cause disconnect device. Ensure that the AC such devices to malfunction resulting in an outlet is installed near the product and is accident. easily accessible. For assistance, visit www.panasonic.ca/english/support...
  • Page 6: Important Safety Instructions

    Failure to follow these instructions may Base unit location/avoiding noise cause the batteries to swell or explode. Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –...
  • Page 7: Other Information

    R Do not use benzine, thinner, or any abrasive powder. Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. For assistance, visit www.panasonic.ca/english/support...
  • Page 8: Specifications

    Standby: Approx. 1.0 W Maximum: Approx. 4.3 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 1.8 W R Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) For assistance, visit www.panasonic.ca/english/support...
  • Page 9: Getting Started

    A DSL/ADSL filter (not supplied) is batteries. required if you have a DSL/ADSL service. R Confirm correct polarities ( Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Follow the directions on the display to set up the unit. For assistance, visit www.panasonic.ca/english/support...
  • Page 10 R Eco mode is turned off when the clarity For replacement, we recommend using the booster is activated (page 17). Panasonic rechargeable batteries noted on page 4, 6. Note for battery charging R It is normal for the handset to feel warm during charging.
  • Page 11: Controls

    – MEN REDIAL: View the redial list. – MCN CID (Call Display): View the caller list. Belt clip holes Speaker N (TALK) Headset jack Dial keypad (*: TONE) MZN (SP-PHONE: Speakerphone) Microphone Receiver Display MOFFN MFLASHNMCALL WAITN MCALL BLOCKN Charge contacts For assistance, visit www.panasonic.ca/english/support...
  • Page 12: Display Icons

    Alarm is on. (page 35) MCALL BLOCKN Handset number Desk stand/Wall mounting adaptor R The adaptor is a removable Battery level attachment for desk stand or wall Blocked call (page 21) mounting use (page 51). Microphone For assistance, visit www.panasonic.ca/english/support...
  • Page 13: Language Settings

    MMENUN#110 MbN: Select the desired setting. a You can record your own greeting message MSAVEN instead of using a pre-recorded greeting message. See page 43 for details. Proceed with the operation for your unit. Handset: MOFFN For assistance, visit www.panasonic.ca/english/support...
  • Page 14: Other Settings

    If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. Handset MMENUN#120 MbN: Select the desired setting. MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support...
  • Page 15: Making/Answering Calls

    R To correct a digit, press MCLEARN. number “9” when making outside calls with a PBX: When the other party answers, speak into Handset the microphone. 9 a MDN (Pause) When you finish talking, press MZN. Dial the phone number. a M For assistance, visit www.panasonic.ca/english/support...
  • Page 16: Answering Calls

    Press MDN or MCN repeatedly to select the To return to the call, press MMUTEN. desired volume while ringing. Note for handset and base unit: R MMUTEN is a soft key visible on the display during a call. For assistance, visit www.panasonic.ca/english/support...
  • Page 17 Handset clarity booster This feature can improve sound clarity when Call share the handset is used in an area where there may be interference. During an outside call, You can join an existing outside call. For assistance, visit www.panasonic.ca/english/support...
  • Page 18: Intercom

    MMENUN a MbN: “Hold” a MZN. To answer the call, press MZN MSELECTN again. To resume the conference: MMENUN a MbN: “Conference” a MSELECTN R To cancel the conference: MMENUN a MbN: “Stop conference” a MSELECTN For assistance, visit www.panasonic.ca/english/support...
  • Page 19: Power Backup Operation

    – Continuous use of the handset other than a baby monitor calls automatically. The default handset in power backup mode: 2 hours setting is “Off”. max. – Not in use in power backup mode: 2 hours Handset / Base unit max. MMENUN#273 For assistance, visit www.panasonic.ca/english/support...
  • Page 20 Making a call using the phonebook There must be at least 2 handsets registered to the base unit in order for the phonebook feature to be used during a power failure. For assistance, visit www.panasonic.ca/english/support...
  • Page 21: Call Block

    – “Block range of numbers” /“Block : The unit blocks calls that range of #” MSAVEN a MOFFN begin with a number stored in the call block list, such as a toll-free phone number prefix or certain area codes. For assistance, visit www.panasonic.ca/english/support...
  • Page 22 MbN: “Block range of numbers” a MbN: “One ring for blocked call” MSELECTN a MSELECTN MMENUN a MbN: “Add” a MSELECTN MbN: Select the desired setting. a MSAVEN a MOFFN Enter the desired number (2-8 digits). MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support...
  • Page 23 MEDITN a Edit the number. a MSAVEN a MEXITN To erase a number: MERASEN a MbN: “Yes” a MSELECTN a MEXITN Note: R When editing, press the desired dial key to add digits and press MCLEARN to erase digits. For assistance, visit www.panasonic.ca/english/support...
  • Page 24: Phonebook

    R If you stored redial list number to the phonebook using the base unit, the entry is automatically assigned to group 1. R If you want to edit the caller name or the group, you can do so using the handset (page 26). For assistance, visit www.panasonic.ca/english/support...
  • Page 25 By assigning different ringer tones for different groups of callers, you can identify who is Proceed with the operation for your unit. calling (ringer ID), if you have subscribed to Handset: M Call Display service. Base unit: MZN For assistance, visit www.panasonic.ca/english/support...
  • Page 26: Speed Dial

    Enter the party’s name (16 characters Chain dial max.). a MOKN Enter the party’s phone number (24 This feature allows you to dial phone numbers digits max.). a MOKN in the phonebook while you are on a call. This For assistance, visit www.panasonic.ca/english/support...
  • Page 27 (1 to 9). a MMENUN MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN Viewing an entry/Making a call Handset Press and hold the desired speed dial key (1 to 9). To make a call, press M For assistance, visit www.panasonic.ca/english/support...
  • Page 28: Programming

    “Caller list” Operation Code Viewing the caller list. #213 Main menu: “Answering device” Sub-menu 1 Sub-menu 2 Settings Code Play new message – – #323 Play all message – – #324 Erase all – – #325 message For assistance, visit www.panasonic.ca/english/support...
  • Page 29 Main menu: “Intercom” Operation Code Paging the desired unit. #274 Main menu: “Set date & time” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Date and time Memo alarm Alarm1-3 Once #720 Daily Weekly <Off> For assistance, visit www.panasonic.ca/english/support...
  • Page 30 Set date & time – #101 Date and time Memo alarm Once #720 – Alarm1-3 Daily Weekly <Off> *1, *3 <Caller ID #226 – Time adjustment auto> Manual Talking caller ID – <On> #162 (Talking Call Display) For assistance, visit www.panasonic.ca/english/support...
  • Page 31 – Level 1–4 <2> #145 – LCD contrast (Display contrast) Handset name – – #104 Display name – #105 <Off> Auto intercom – #273 <Off> – <On> #165 – Key tone – #200 Auto talk <Off> For assistance, visit www.panasonic.ca/english/support...
  • Page 32 Voice prompt Français Main menu: “Customer support” Operation Code Displaying customer support Web address. #680 – Main menu: “Baby monitor” Sub-menu 1 Sub-menu 2 Settings Code On/Off – #268 <Off> Sensitivity level – #269 <Middle> High For assistance, visit www.panasonic.ca/english/support...
  • Page 33 (Talking Call Display) <Off> Block a single # – #217 Call block Block range of # – Block unknown Block #240 <Unblock> Ring once <Yes> #173 – Level 1–6 <3> #145 – LCD contrast (Display contrast) For assistance, visit www.panasonic.ca/english/support...
  • Page 34 *11 Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good. For assistance, visit www.panasonic.ca/english/support...
  • Page 35: Alarm

    Set the desired time. Handset *: Select “AM” or “PM”. a MOKN MMENUN#238 Enter a text memo (10 characters max.). MbN: Select the desired setting. a a MOKN MSAVEN R If you select “Off”, press MOFFN to exit. For assistance, visit www.panasonic.ca/english/support...
  • Page 36: Baby Monitor

    R To cancel the selected group: MbN: Select the group. a Press MSELECTN again. “ ” disappears. To monitor with a unit MSAVEN The internal baby monitor feature is available: – between handsets For assistance, visit www.panasonic.ca/english/support...
  • Page 37 MbN: Select the outside line. a MEDITN MbN: Select “Outgoing call” to monitor from an outside line. a MMENUN a MbN: “Erase” a MSELECTN MEDITN a MADDN MbN: “Yes” a MSELECTN a MOFFN MbN: “Manual” a MSELECTN For assistance, visit www.panasonic.ca/english/support...
  • Page 38: Other Programming

    #1 using tone dialing. Important: You can turn off the baby monitor feature R See page 4 for information on the available by pressing #0. model. Note: R The unit disconnects the call automatically after 2 minutes. For assistance, visit www.panasonic.ca/english/support...
  • Page 39 This allows the handset to end its wireless connection with the system. Handset MMENUN#131 R All handsets registered to the base unit are displayed. MbN: Select the handset you want to cancel. a MSELECTN MbN: “Yes” a MSELECTN a MOFFN For assistance, visit www.panasonic.ca/english/support...
  • Page 40: Call Display Service

    2nd caller’s information, but also offers you a performed by one of the units: variety of ways to deal with the 2nd call. – A handset is replaced on the base unit or charger. – Pressing MOFFN on a handset. For assistance, visit www.panasonic.ca/english/support...
  • Page 41 MFLASHN a MbN: phone service provider Select the desired option. a (for example, “We are not MSELECTN available now.”) and will Note: then be disconnected. R To exit from the option menu, wait for 20 seconds. For assistance, visit www.panasonic.ca/english/support...
  • Page 42: Caller List

    Handset MCN CID MbN: Select the desired entry. a MMENUN MbN: “Edit” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format. Base unit MCIDN MbN: Select the desired entry. For assistance, visit www.panasonic.ca/english/support...
  • Page 43: Answering System

    “Greeting only”, callers’ Base unit messages are not recorded and the unit plays a different pre-recorded greeting Press MANSWER ON/OFFN to turn on/off the message asking callers to call again. answering system. Handset To turn on: MMENUN#327 For assistance, visit www.panasonic.ca/english/support...
  • Page 44: Listening To Messages

    – M N on the base unit flashes. To listen to all messages: – “New message” is displayed. MMENUN#324 Press M N (PLAY). R During playback, M N on the base unit When finished, press MOFFN. lights. For assistance, visit www.panasonic.ca/english/support...
  • Page 45: Advanced New Message Alerting Features

    MSELECTN a MbN: “Yes” a MSELECTN recorded. The base unit calls a phone number you specify. You can then operate the answering system remotely to listen to the new message. To use this feature, you must: For assistance, visit www.panasonic.ca/english/support...
  • Page 46 4 to play new message. Handset Handset MMENUN#338 MbN: “On/Off” a MSELECTN MMENUN#338 MbN: Select the desired setting. a MbN: “Remote code” a MSELECTN MSAVEN a MOFFN MbN: Select the desired setting. a MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support...
  • Page 47: Remote Operation

    Important: Repeat message (during R To prevent unauthorized access to this playback) product, we recommend that you regularly Skip message (during playback) change the remote code. Play new messages Handset Play all messages MMENUN#306 Stop playback For assistance, visit www.panasonic.ca/english/support...
  • Page 48: Answering System Settings

    It is necessary to check the MSAVEN number of rings required to activate the Proceed with the operation for your unit. voicemail service provided by your Handset: MOFFN phone service provider before changing Base unit: MEXITN this setting. For assistance, visit www.panasonic.ca/english/support...
  • Page 49 – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 43). For assistance, visit www.panasonic.ca/english/support...
  • Page 50: Useful Information

    Listening to voicemail messages pause time. When new messages have been recorded, Example: “Voicemail msg. via phone co.” “Voicemail msg.” are displayed if 1-222-333-4444 PPPP 8888 message indication service is available. Handset VM access Pauses Password Base unit number For assistance, visit www.panasonic.ca/english/support...
  • Page 51: Wall Mounting

    (A). Remove the adaptor (B). Mount the unit on a wall then slide down to secure in place. R This product is compliant with the following wall phone plate sizes (2 types). For assistance, visit www.panasonic.ca/english/support...
  • Page 52 102 mm (4 inches) Fit the slots of the unit onto the corresponding wall phone plate tabs for ( ) and ( ) respectively. Charger Drive the screws ( ) (not supplied) into the wall. 27.2 mm (1 inches) For assistance, visit www.panasonic.ca/english/support...
  • Page 53: Error Messages

    Caller ID. service, this message will not be displayed. R A wrong type of battery such as alkaline or manganese was rechargeable inserted. Use only the rechargeable Ni-MH batteries noted on battery. page 4, 6. For assistance, visit www.panasonic.ca/english/support...
  • Page 54: Troubleshooting

    Cancel unused handset registrations from the base unit (page 39). Battery recharge Problem Cause/solution R Battery charge is low. Fully charge the batteries (page 10). The handset beeps and/or flashes. For assistance, visit www.panasonic.ca/english/support...
  • Page 55 R Night mode is turned on. Turn it off (page 35). I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 14). I cannot make long distance R Make sure that you have long distance service. calls. For assistance, visit www.panasonic.ca/english/support...
  • Page 56 After subscribing, you may need to contact your phone service provider again to activate this specific service, even if you already subscribed to both Call Display and Visual Call Waiting services. For assistance, visit www.panasonic.ca/english/support...
  • Page 57 You can also remove this notification by pressing and holding # until the unit beeps. For assistance, visit www.panasonic.ca/english/support...
  • Page 58 Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service centre. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, visit www.panasonic.ca/english/support...
  • Page 59: Industry Canada Notices And Other Information

    Privacy of communications may not be ensured when using this telephone. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the For assistance, visit www.panasonic.ca/english/support...
  • Page 60: Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...
  • Page 61: Index

    Index Handset Deregistration: 39 Index Name: 38 Registration: 39 3-way conference: 18 Hold: 16 Additional handset: 38 Intercom: 18 Alarm: 35 Key detector: 31, 33 Answering calls: 16 Key tone: 31 Answering system Line mode: 32 Call screening: 48 Erasing messages: 44, 45, 48 Making calls: 15 Greeting message: 43 Missed calls: 40...
  • Page 62 Notes...
  • Page 63 Notes...
  • Page 64 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2014 Printed in Malaysia *PNQX6711ZA* *PNQX6711ZA* PNQX6711ZA...

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