DaimlerChrysler Dodge Sprinter 2007 Manual page 23

DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is
abuse of the services or requests for service become unreasonable or
too frequent.
The program may be amended or cancelled at any time
without refund.
I
N REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown
at a considerable distance from an authorized Sprinter Retailer, we
reserve the right to engage a nearby non-DaimlerChrysler service
facility to repair your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing retailer, transportation by rail or water may
be necessary. The program will cover a tow to the dock or rail
terminal and also to the retailer at the end of the trip, but special
transportation by rail or water must be arranged for and paid by
you. We will reimburse you for special transportation costs, up to
$300 per incident.
2007 Dodge Sprinter
ROADSIDE ASSISTANCE
I
F YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the
program, you may claim reimbursement under the following
conditions:
• You must have called the toll-free number first for assistance
• Towing claims must be accompanied by the original detailed repair
bill and towing invoice
• Reimbursement will be limited to the local Road side Assistance
contractor rates, to a maximum of $100 per incident, unless
otherwise noted
• Only original receipts, bills and/or charge card copies submitted
by you will be accepted for consideration for reimbursement.
Originals will be returned upon request
• Mail your claims to:
DaimlerChrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim
presented for payment later than 30 days from the date the service
was performed, or if service was provided by an unlicenced garage
or individual.
23