Samsung HW-Q800A Full Manual
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Samsung HW-Q800A Full Manual

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FULL MANUAL
HW-Q800A
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  • Page 1 FULL MANUAL HW-Q800A Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
  • Page 2 Refer to the table below for an explanation of symbols which may be • This apparatus shall always be connected to a AC outlet with a on your Samsung product. protective grounding connection. • To disconnect the apparatus from the mains, the plug must be...
  • Page 3 WIRING THE MAIN POWER PRECAUTIONS SUPPLY PLUG (UK ONLY) 1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, IMPORTANT NOTICE on a suitable base (furniture), with enough space around it for ventilation (7~10 cm).

  • Page 4: Table Of Contents

    CONTENTS Checking the Components Product Overview Front Panel / Top Panel of the Soundbar ..................7 Bottom Panel of the Soundbar .
  • Page 5 Installing the Soundbar above a TV Stand Component ....................... . . 28 Software Update Auto Update.

  • Page 6: Checking The Components

    • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care. • For more information about the wallmount or rubber-foot, see pages 27~29.

  • Page 7: Product Overview

    02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Position the product so that the SAMSUNG logo is located on the top. (Multi Function) Button • In standby mode, press the (Multi Function) button to turn on the Soundbar.
  • Page 8 HDMI TO TV (eARC/ARC) Connect to the HDMI jack on a TV. (See page 15) • When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug. Do not pull the cable. • Do not connect this unit or other components to an AC outlet until all connections between components are complete. ENG - 8...

  • Page 9: Using The Soundbar Remote Control

    03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position. How to Use the Remote Control Turns the Soundbar on and off.

  • Page 10: Active Voice Amplifier (Ava)

    Press the indicated areas to select Up/Down/Left/Right. Press Up/Down/Left/Right on the button to select or set functions. • Music Skip Up/Down/Left/ Press the Right button to select the next music file. Press the Left button to select the previous music file. Right •...

  • Page 11: Output Specifications For The Different Sound Effect Modes

    • When the input source is Dolby Atmos®, DTS:X, the Subwoofer-only setup provides 3.1.2 channel audio, while the Subwoofer & Wireless Rear Speaker Kit setup provides 5.1.4 channel audio. • The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit or the Subwoofer, contact the vendor you purchased the Soundbar from.

  • Page 12: Connecting The Soundbar

    04 CONNECTING THE SOUNDBAR Connecting the power and units Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) 1.

  • Page 13: Led Indicator Lights On The Rear Of Subwoofer

    Connect again. See the instructions for manual Connection failed connection on page 12. Red and blue See the contact information for the Samsung Service Blinking Malfunction Centre in this manual. NOTE • If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.

  • Page 14: Connecting An Swa-9500S (Sold Separately) To Your Soundbar

    Connecting an SWA-9500S (Sold Separately) to your Soundbar Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9500S, sold separately) to your Soundbar. For detailed information on connections, see the Samsung Wireless Rear Speaker Kit manual.

  • Page 15: Using A Wired Connection To The Tv

    • When connecting a TV that supports the eARC function, “eARC” appears on the display and the sound is heard. • To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( ) → Settings ( ) →...

  • Page 16: Method 2. Connecting Using An Optical Cable

    Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV. Select the corresponding menu.

  • Page 17: Using A Wireless Connection To The Tv

    3. Select “[AV] Samsung Soundbar Q800A” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection.

  • Page 18: Method 2. Connecting Via Wi-Fi

    2. Change the input source of the TV by using the Audio menu to Soundbar. • Samsung TVs released in 2017 or later Home ( ) → Settings ( ) → Sound → Sound Output → [AV] Samsung Soundbar Q800A (Wi-Fi) ENG - 18...

  • Page 19: Connecting An External Device

    Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).

  • Page 20: Method 2. Connecting Using An Optical Cable

    Method 2. Connecting using an Optical Cable Top of the Soundbar BD / DVD player / Set- top box / Game console D.IN DIGITAL AUDIO IN (OPTICAL) Optical Cable (not OPTICAL OUT SERVICE supplied) Bottom of the Soundbar 1. Use an optical cable (not supplied) to connect the DIGITAL AUDIO IN (OPTICAL) on the Soundbar main and the OPTICAL OUT port on the external device.

  • Page 21: Connecting A Mobile Device

    • After you have connected the Soundbar to your mobile device the first time, use the “BT READY” mode to reconnect. If the device fails to connect • If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar Q800A”) in the list of speakers on the Mobile device, delete it. • Repeat steps 1 and 2.

  • Page 22: Method 2. Connecting Via Wi-Fi (Wireless Network)

    • A Bluetooth device may experience noise or malfunction under in the following conditions: ‒ When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar ‒ In corners or when there is an obstacle in proximity, such as a wall or partition, where electrical changes may occur. ‒...

  • Page 23: Getting Started With Amazon Alexa (Built-In Alexa)

    • This function only supports some languages, and the supported functions may differ depending on the geographical area. • For product specification or compatibility, refer to the Samsung website (www.samsung.com). Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances.

  • Page 24: Getting Started With Alexa On Amazon Product (Works With Alexa)

    • For product specification or compatibility, refer to the Samsung website (www.samsung.com). • This service is provided by Amazon and can be terminated at any time. Samsung does not assume responsibility for service availability. • Amazon Alexa app screen is subject to change without prior notice.

  • Page 25: Using The Tap Sound

    Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App...

  • Page 26: Connecting To Apple Airplay

    Connect and use with an Apple product • With AirPlay 2, you can control your home’s audio system from your iPhone, iPad, HomePod, or Apple TV. • This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later. NOTE •...

  • Page 27: Installing The Wall Mount

    10 INSTALLING THE WALL 2. Align the Wall Mount Guide’s Centre Line with the centre of your TV (if you are mounting the Soundbar below your TV), and then fix MOUNT the Wall Mount Guide to the wall using tape. •...

  • Page 28: Installing The Soundbar Above A Tv Stand

    11 INSTALLING THE 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the SOUNDBAR ABOVE A TV wall. STAND Component Rubber-Foot 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

  • Page 29: Software Update

    USB drive that contains the update firmware to the SERVICE port of the Soundbar. 1. Go to the Samsung website (www.samsung.com) → search for the model name from the customer support menu option. • For more information about update, refer to Upgrade Guide.

  • Page 30: Initialisation

    • When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. • For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Settings ( ) → Sound → Sound Output → Select Soundbar) •...
  • Page 31 There is no sound in when connecting to the TV in HDMI TO TV (eARC/ARC) mode • Your device is unable to play the input signal. Change the TV’s audio output to PCM or Dolby Digital. (For a Samsung TV: Home ( ) → Settings ( ) →...

  • Page 32: Licence

    14 LICENCE 15 OPEN SOURCE LICENCE NOTICE To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) Dolby, Dolby Atmos, and the double-D symbol are registered 16 IMPORTANT NOTES trademarks of Dolby Laboratories Licensing Corporation.

  • Page 33: Specifications And Guide

    Port deactivation method Bluetooth On / Off. • Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements. The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com go to Support and enter the model name.
  • Page 34 Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit: www.samsung.com/uk/aboutsamsung/sustainability/environment/our-commitment/data/...
  • Page 35 Samsu beyond the control of Samsu This Samsung product is warranted for the period of twelve (12) months from the origi- beyond the cont e of purchase, against defective materials and workmanship. In the event that te of purchase, against defective materials and workmanship.
  • Page 36 © 2021 Samsung Electronics Co., Ltd. All rights reserved. Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre. Country Samsung Service Centre  Web Site 0333 000 0333 www.samsung.com/uk/support...

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