Samsung HW-Q800B Full Manual page 47

If the TV is not connected via HDMI TO TV (eARC/ARC)
• Check whether the HDMI cable is correctly connected
to the ARC terminal.
• Connection may not be possible due to the connected
external device (set-top box, game console, etc.).
Directly connect the Sound bar.
• HDMI-CEC may not be activated on the TV. Turn on
the CEC on the TV menu. (Samsung TV: Home
(Col) ➔
Settings(@) ➔ General ➔
External Device
Manager ➔
Anynet+ (HDMI-CEC) ON)
Soundbarwill not connect via Bluetooth.
• When connecting a new device, switch to "BT PAIRING"
for connection. (Press the
t
PAIR
button on the remote
control or press the
(lJ (Mic On/ Off)
button on the
body for at least 5 seconds.)
• Reconnect it after removing the Bluetooth speaker list
on the device to connect. (Samsung TV: Home
(Col) ➔
Menu ➔ Settings(@) ➔
All
Settings(@) ➔ Sound ➔
Sound
Output ➔
Bluetooth Speaker List)
Sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if they are
located too close to the Sound bar. e.g. microwaves,
wireless routers, etc.
• If your device that is connected via Bluetooth moves
too far away from the sound bar, it may cause the
sound to drop out. Move the device closer to the
sound bar.
• If a part of your body is in contact with the Bluetooth
transceiver or the product is installed on metal
furniture, the sound may drop out. Check the
installation environment and conditions for use.
Sound bar will not connect to Wi-Fi.
• Make sure the wireless router is turned on and then
reconnect the wireless router after rebooting.
• The sound bar will not connect if the wireless signal
is too weak. Try moving the router closer to the
sound bar, or eliminating any obstacles that are
between the sound bar and the router, if possible.
The sound bar does not turn on automatically with the TV.
• When you turn off the Sound bar while watching TV,
power synchronization with the TV is disabled. First
turn off the TV.
07 LICENSE
It Dolby
ATMOS
Dolby, Dolby Atmos, and the double-D symbol are
registered trademarks of Dolby Laboratories Licensing
Corporation. Manufactured under license from Dolby
Laboratories. Confidential unpublished works.
Copyright© 2012-2021 Dolby Laboratories. All rights
reserved.
dbx
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS, Inc. (for companies
headquartered in the U.5./Japan/Taiwan) or under license
from DTS Licensing Limited (for all other companies).
DTS, DTS:X, and the DTS:X logo are registered trademarks
or trademarks of DTS, Inc. in the United States and other
countries.© 2021 DTS, Inc. ALL RIGHTS RESERVED.
The terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc. in the
United States and other countries.
G
Spotify$
I
@)
• Use your phone, tablet or computer as a remote
control for Spotify. Go to spotify.com/connect to learn
how
• The Spotify Software is subject to third party licenses
found here: https://www.spotify.com/connect/third-
party-licenses.
To send inquiries and requests for questions regarding
open sources, contact Samsung Open Source (http://
opensou rce.sa msu ng .com)
• Apple, Airplay, iPhone, iPad, and Mac are trademarks
of Apple Inc., registered in the U.S. and other
countries.
• Use of the Works with Apple badge means that an
accessory has been designed to work specifically with
the technology identified in the badge and has been
certified by the developer to meet Apple performance
standards.