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Faults
Home Connect is not
working.
Loud noises, vibrations
and machine "wandering"
during the spin cycle.
The display panel/
indicator lights do not
work while the appliance
is running.
There is detergent
residue on the laundry.
In the "Reload" status,
A flashes very quickly
and a signal sounds.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Switch off the appliance and pull the mains plug out of the socket.
■
Turn off the tap and call the after-sales service.
■
Cause/remedy
You can find solutions to problems with Home Connect at www.home-
■
connect.com.
The availability of the Home Connect functionality depends on the
■
availability of the Home Connect Services in your country. Home Connect
Services are not available in every country - for further information please
check: www.home-connect.com.
Is the appliance level? Level the appliance. ~ Page 20
■
Are the appliance's feet secured? Secure the appliance's feet.
■
~ Page 20
Have the transport locks been removed? Remove the transport locks.
■
~ Page 16
Has there been a power failure?
■
Have the fuses blown/has the circuit breaker tripped? Switch on the
■
circuit breaker/replace the fuses.
If the fault occurs repeatedly, call the after-sales service.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select Rinse or brush the laundry after washing.
■
The water level is too high. It is not possible to add laundry. Close the door
■
immediately, if necessary.
Press the A button to resume the programme.
■
Faults and what to do about them.
en
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