Rondish Nexus WCP-11C User Instructions
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Rondish Nexus WCP-11C User Instructions

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Rondish Company Limited
Nexus Call System
User Instructions
V2.0.4, December 2021

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  • Page 1 Rondish Company Limited Nexus Call System User Instructions V2.0.4, December 2021...

  • Page 2: Table Of Contents

    NEXUS CALL SYSTEM by Rondish Contents 1. PRODUCT OVERVIEW ..........................4 1.1 Compatible Equipment ........................5 1.2 System Layout Options ........................9 1.2.1 Receiver Dongle & Dome Lights ....................10 1.2.2 Master & Network Repeaters ....................11 1.2.3 Messaging through Paging Transmitter ................... 12 1.2.4 Messaging through WiFi ......................
  • Page 3 NEXUS CALL SYSTEM by Rondish 3. USING NEXUS ............................38 3.1 Home Screen ........................... 38 3.2 Alarm Screen............................ 39 3.2.1 Display Details .......................... 39 3.2.2 Admin Reset ..........................40 3.3 Device Management ........................41 3.3.1 Add New Device ........................41 3.3.2 Device Location .........................

  • Page 4: Product Overview

    NEXUS CALL SYSTEM by Rondish PRODUCT OVERVIEW Nexus is a wireless call system designed for many applications including nurse and emergency call applications, assisted living, elderly care homes, fast deploy systems, disabled bathroom alarms and other applications. The system offers integrated emergency alarm call, wander prevention, bed alarms for fall management, and mobile calling devices for residents to wear on their wrist or around the neck.

  • Page 5: Compatible Equipment

    NEXUS CALL SYSTEM by Rondish 1.1 Compatible Equipment Model Description Image TVB-21 Nexus Control Box  Operate Nexus as a desktop computer or touch screen  Bluetooth compatibility for mouse and keyboard  Connect either DON-30 Receiver Dongle or ZP-...
  • Page 6 NEXUS CALL SYSTEM by Rondish Paging Transceiver GP2009TR  Signal to remote displays or data pagers  Repeats signal to extend range GP2016TR Paging Receiver  Receives signal from GP2009TR for use on Remote Displays GP2009N Data pager  Displays alarm details set on Nexus...
  • Page 7 NEXUS CALL SYSTEM by Rondish Over-door light ILB-21  Dual-color LED light – shows RED for normal call devices or WHITE for bath units  Buzzer with adjustable volume  Call forward function to extend range  Includes wall-mount bracket and screws ...
  • Page 8 NEXUS CALL SYSTEM by Rondish Cordless chair sensorpad CCP-01  Triggers alarm from patient chair exit  Paired with NGM-21 monitor  Durable and long-lasting  Low battery indication (from TM-11 transmitter module) Cordless floor sensormat CMAT-02  Triggers when stepped upon ...

  • Page 9: System Layout Options

    NEXUS CALL SYSTEM by Rondish 1.2 System Layout Options Nexus uses a proprietary wireless format to direct signals from call points and sensory devices to a nurse station, where calls are displayed on the main Nexus panel. Once received, this panel can direct messaging to staff using either a paging transmitter or a local WiFi network, where messages can be displayed on Remote displays, pagers or Android phones.

  • Page 10: Receiver Dongle & Dome Lights

    1.2.1 Receiver Dongle & Over-Door Lights Rondish Over-door lights (ILB-21) receive local signals from a variety of calling units, and can either be configured as lights/sounder by reading into memory the calling unit, or set up to just extend the system coverage without any local alarm.

  • Page 11: Master & Network Repeaters

    NEXUS CALL SYSTEM by Rondish 1.2.2 Master & Network Repeaters Medium to Large systems can be set up using a Master (ZP-01(M)) and Network Repeater (ZP-01(S)) configuration. The advantage of this system over LoRa is higher speed and larger RF coverage. This allows for a network to be put together inside the building and the system networked using hops if required to extend the range.

  • Page 12: Messaging Through Paging Transmitter

    NEXUS CALL SYSTEM by Rondish 1.2.3 Messaging through Paging Transmitter The Nexus display panel can be programmed to send signals to the pagers/displays using POCSAG codes (Refer to GP2009TR UI for details of configuring transmitters and setting capcodes). The paging transmitter can be connected to the USB port on the NDP-21 docking station (See Section 2.1.1), allowing...

  • Page 13: Messaging Through Wifi

    NEXUS CALL SYSTEM by Rondish This setup is applicable where the local WiFi is unavailable but the user prefers a mobile phone and computer based remote displays. In this case the remote displays can be Tablets or Android based displays with a paging receiving dongle. The mobile phone app (Samsung phone recommended) can be added providing the Nexus console is connected to the internet and uses the cloud and local GSM network.

  • Page 14: Nexus Junction Box

    DON-30, ZP-01(M), Paging transmitter, touch screen monitor. In addition, Rondish will soon have a local point to point WiFi link to an NDP-21, which will allow the NDP- 21 to be placed freely within a room and the NCON-11 placed outside in the corridor, thereby increasing the coverage and making the system very flexible.

  • Page 15: General Operation

    NEXUS CALL SYSTEM by Rondish 1.3 General Operation Nexus follows general accepted principles of a nurse call system as described in the UL and HTM-08 standards. Patient calls should be reset at location by the nurse or caregiver as soon as can reasonably be achieved.

  • Page 16: Lost Device Detection

    NEXUS CALL SYSTEM by Rondish Dongle Indications  Green LED steady, Red LED flashing – Repeater cannot connect with the master  Green flashing LED – Repeater successfully connected with the master  Red flashing LED – Repeater receiving data An error message will display if the Receiver Dongle or Master Controller ZP-01(M) is removed or loses connection while Nexus is active.

  • Page 17: Installing Nexus

    3. Program ZP-01(S) repeaters to use the same Network and Channel selected at Master Controller ZP-01(M). When all Repeaters in the network are initialized by the Master, power up or connection, check the RSSI values shown in the Event Log. Rondish recommends programming a signal hop if recorded RSSI values are below 100 4.

  • Page 18: Master Station

    NEXUS CALL SYSTEM by Rondish 2.1 Master Station Start your installation by powering up the device you will use for the Master Station. There are two current hardware options: 2.1.1 Station Hardware Nexus can operate on a Rugged Tablet (NDP-21) for an easily configurable desktop solution, or on a versatile Control Box (TVB-21) that allows a monitor or any size to be connected.
  • Page 19 NEXUS CALL SYSTEM by Rondish Nexus Control Box (TVB-21) The Control Box can also be used for remote displays for corridors, and an ethernet port allows multiple stations to be networked with a central database. Power input HDMI – Computer monitor Ethernet –...

  • Page 20: Registering Nexus

    Nexus will automatically launch when you connect a receiver dongle DON-30 or ZP-01(M) into the USB port of an Android device with the app installed. If you have purchased a device from Rondish it will come with Nexus pre-installed with a registered software license for your organization. If you are loading Nexus onto a device not purchased from Rondish you will be prompted to enter a registration key the first time Nexus is launched.

  • Page 21: Configuring A Repeater Network

    NEXUS CALL SYSTEM by Rondish 2.2 Configuring a Repeater Network Connect the ZP-01(M) into the Nexus controller and configure the network settings (refer to Section 3.5.4). The repeater units ZP-01(S) installed around the facility must match the Network ID and Frequency Channel selected for the Master.

  • Page 22: Network Id

    NEXUS CALL SYSTEM by Rondish 2.2.1 Network ID The Network ID setting must be the same for all ZP-01(S) and ZP-01(M) communicating on the same Network. This prevents receiving unwanted calls from a nearby system, and allows multiple networks to operate on the same site.

  • Page 23: Data Rate

    NEXUS CALL SYSTEM by Rondish (2) Adjust the rotary to “8” and press T-SW again. (3) The Tx/Rx LED will then come back on and stay on “steady” briefly to indicate “programming finished”. (4) The ZP-01(S) then automatically exits programming mode, reboots itself and returns to normal operating mode.

  • Page 24: Programming A Signal Hop

    The RSSI value of the connection point will be recorded in the Event Log, which will help installers determine whether a call point has a strong enough connection. Rondish recommends a value of >100 to ensure a reliable wireless network.

  • Page 25: Call Points

    NEXUS CALL SYSTEM by Rondish 2.3 Call Points Nexus call points have minimal programming and installation required for a functional call system. Follow the steps below to configure call points: Step 0: Insert Batteries – Nexus call points come with batteries pre-installed. You will need to change these periodically based on usage.

  • Page 26: Over-Door Lights

    NEXUS CALL SYSTEM by Rondish 2.4 Over-door Lights Over-door lights provide a visual indication when a call is active in the area, have a buzzer with adjustable volume for audible indication, and will expand the wireless range of Nexus. Light Displays: White –...
  • Page 27 NEXUS CALL SYSTEM by Rondish Volume Dial – adjustable to a maximum 108dB Step 3: Enter pairing – Hold the Program button on the back of the over-door light. The red and white sections will both stay ON to indicate the light is ready for pairing.

  • Page 28: Messaging

    NEXUS CALL SYSTEM by Rondish 2.5 Door & Window Monitors To configure a door monitor, the sensor strip must first be programmed, and then read in to Nexus Device Management. Remove the end cap of a DMS-02 and pull out the PCB Hole the Mode button until you hear 2 quick beeps, which indicates the DMS-02 is ready for programming.
  • Page 29 NEXUS CALL SYSTEM by Rondish more than x min (configurable). Escalation criteria can independently be configured for emergency and/or cardiac alarms. This setup is useful when there are neighboring wards and would like the nearby station or supervisor to respond if calls have been active for too long, or for high priority events that...
  • Page 30 NEXUS CALL SYSTEM by Rondish Each Nexus Station is assigned a Station ID, and Call Escalation is flexible to suit different cases. A system setup example is below: System 2 System 1 Station 1 Remote Station 2 Remote Local Call...

  • Page 31: Transmitter/Receiver Setup

    It is recommended to set 1 frequency channel for each system to avoid signal traffic please separate different systems by setting different frequency channels. The standard product delivered from Rondish is centered on 450MHz, and it is recommended to set the frequency between 446.375MHz and 454.375MHz.

  • Page 32: Pager Setup

    NEXUS CALL SYSTEM by Rondish 2.6.2 Pager Setup Refer to GP2009TR_UI 2.6.3 Remote Display Setup 2.6.3.1 App Setup 1. Install Nexus Remote on each tablet/control box for Remote Display 2. Install Programming kit App to a tablet 2.6.3.2 Hardware Setup 1.

  • Page 33: Call Escalation Setup

    NEXUS CALL SYSTEM by Rondish 2.6.4 Call Escalation Setup 2.6.4.1 Configuring Nexus Each Nexus Station should be assigned a unique Station ID – this defaults to 01. Enter Nexus Settings Assign a 2-digit Nexus Station ID for each Nexus terminal. The Station ID must be...
  • Page 34 NEXUS CALL SYSTEM by Rondish 2. Task input interface for each remote display 3. Enter settings Key in Station ID (e.g. 1 for Station ID 01, 12 for Station ID 12, etc.) and select the type(s) of calls that would want the remote display to pick up.
  • Page 35 NEXUS CALL SYSTEM by Rondish 5. Trigger display programming Press “Set Display in Programming Mode” to trigger all Remote displays in range to show the QR code for scanning. 6. Send program settings All Remote displays in range of the programming kit will show the QR code After triggering the remote display to show the QR code, in the programming kit press “Next Page”.
  • Page 36 NEXUS CALL SYSTEM by Rondish When completed the programming kit shows all task are executed and the programmed Remote display shows the task list it is programmed. Programming kit Remote display Press “Exit Programming Mode” to let all Remote displays in range to exit Programming Mode and Press “Exit App”...

  • Page 37: Smartphones

    NEXUS CALL SYSTEM by Rondish 2.6.5 Smartphones This feature is available with the purchase of a Nexus Mobile license, and allows Android phones to be used for receiving and acknowledging messages. Turn Mobile Phone messaging ON (requires Nexus Mobile license)

  • Page 38: Using Nexus

    NEXUS CALL SYSTEM by Rondish 3. USING NEXUS Nexus was designed with a streamlined user interface for ease of use. If a touch screen monitor is used the app is navigated similar to how you use a smartphone, using taps and swipes for general option. A virtual keyboard will pop up when entering text or an access PIN is required.

  • Page 39: Alarm Screen

    NEXUS CALL SYSTEM by Rondish 3.2 Alarm Screen The alarm screen will pop up when any event requires a response. If you tap on this icon when no alarms are present, the screen will be greyed out, and automatically return to the Home tab after several seconds.

  • Page 40: Admin Reset

    NEXUS CALL SYSTEM by Rondish Display Types & Priority Emergency Priority 2 Man-down Priority 2 Bath Priority 3 Monitor* Priority 3 Priority 3 Chair Priority 3 Floor Priority 3 Door Priority 3 Pendant Priority 4 Call point Priority 4 Sensor...

  • Page 41: Device Management

    NEXUS CALL SYSTEM by Rondish 3.3 Device Management This tab is where you add/delete devices from Nexus, and define how each should display when an alarm is triggered. Tapping on Device Management will prompt the user for Full Access or Edit Only Mode.

  • Page 42: Device Location

    NEXUS CALL SYSTEM by Rondish The device ID will show on the grey color band at the top. This will typically match the serial label on the back of a call point. The device type icon will display on the...

  • Page 43: Delete Device

    NEXUS CALL SYSTEM by Rondish If you want to change how the alarm is displayed you can just tap on the entry again to make amendments. 3.3.3 Delete Device If you need to remove something from memory, swipe left over the device.
  • Page 44 NEXUS CALL SYSTEM by Rondish Event Types  Call  Emergency  Visit  Low battery  Signal lost  Acknowledge Users with a Nexus Pro license will have the ability to connect multiple Nexus Stations with a server, allowing a more granular level of data analysis.

  • Page 45: Settings

    NEXUS CALL SYSTEM by Rondish 3.5 Settings The Settings tab is where you will set the default name to display on the Home screen, change the Admin PIN, or export the data log. Pressing this tab requires inputting a 6-digit Admin PIN to access. If using Nexus for the first time the default code is 123456 3.5.1 Change Settings...

  • Page 46: Backup/Restore

    NEXUS CALL SYSTEM by Rondish Network Settings – used if system repeaters are connected (Section 2.5.4)  Network ID  Channel  Gateway ID Update – makes changes take effect 3.5.2 Backup/Restore After programming your system, the settings and Event log can be saved to a download folder and later exported to a USB drive.

  • Page 47: Network Settings

    These settings will only be visible if a ZP-01(M) is connected with Nexus, and allows the Network settings to be configured. If there are multiple networks operating on the same site Rondish recommends using different Network and Channel settings on each to ensure the systems do not affect the performance of each other.

  • Page 48: Maintenance

    3.2.1). Regular maintenance will prevent an unexpected loss of functionality in your equipment. 4.1 Battery Life Rondish recommends changing batteries on a regular schedule to ensure that Nexus operates at an optimum level. The expected battery life of each component will depend on actual usage – the below table is given below for reference only, assuming each call lasts 1min before reset.

  • Page 49: Troubleshooting

    This feature is only available with an upgraded license with annual fee. Please contact provisioning won’t turn your distributor for assistance in activating this feature. Forgotten PIN Contact your distributor for assistance  Other Visit YouTube/Rondish to view a product tutorial  Contact your local distributor for assistance...

  • Page 50: Appendix: Fcc & Ce Statements

    Hereby, Rondish Company Ltd declares that the above radio equipment types are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.rondish.com .

This manual is also suitable for:

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