System ............................51 Information ........................... 54 Alarm ............................. 55 Logout ............................56 Remote Web Access Setup ......................56 Amcrest Cloud Desktop Setup ...................... 58 Web Access Setup (AmcrestView.com) ..................58 FAQs/Troubleshooting ........................59 FCC Statement ..........................60 IC Warning Statement ........................61...
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To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware •...
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Overview Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects uses an internet connection to allow the user to access all its features. It is easy to use and can be viewed on a computer via the built-in web user interface or on your smartphone using the Amcrest View Pro app.
IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor.
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Physical Installation Step 1: Place the installation template sticker on the mounting surface. Then, using a drill, drill 3 installation holes. Note: Use a 1" paddle bit in the center of the installation template if you are running the cables through the mounting surface.
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Installation Cable Through the Side Cable Tray Step 1: Place the installation template sticker on the mounting surface. Then, using a drill, drill 3 installation holes. Step 2: Place the included wall anchors into the installation holes. Step 3: Align the holes on the installation bracket to the installation holes. Also make sure to align the "Front" and "Up"...
If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.
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Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4.
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6. If you are adding a new camera that does not have 5. Scan the QR code on the back/side/bottom of a set password the app will automatically detect that the camera or manually enter the camera’s serial a new camera is being added. Tap OK to proceed. number into the Enter camera S/N (serial number) field.
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Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load.
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Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support 7. Create a name for the device and enter a username 8. Update the default password for the device and tap “Start Live View”...
To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub Stream. Section 3: This is the live view feed from the camera.
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Manual events. The “All” option will select all recording types in the interface. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.
There are 3 main sections to note in the Setup tab: 1. Menu Bar: Allows the user to switch between Configuration and Profile Management options. 2. Menu Items: Each menu option opens a different menu which allows the user to change between specific settings configurations.
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Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Brightness: This slider is used to adjust playback and recorded video window brightness.
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Shutter Priority: This setting will maximize the fastest shutter speed and will sacrifice the gain in return. Manual - This setting lets you select your shutter speed and have the gain adjust automatically. Selecting customized range will let you both the shutter speed an adjust the gain manually. Exposure Comp: Use this slider to adjust the exposure compensation.
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Regional Custom: Allows the user to select an area (region) on the live view screen in which white balance will be most applicable. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button.
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Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu: Below is an explanation for each of the fields on the Profile Management tab: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on.
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Smart Codec: This option allows the user to enable or disable the smart codec. Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
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Privacy Masking Privacy Masking allows the user to enable and disable up to 4 privacy masking blocks on the live view window. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed. To remove a box, click on it, then click the delete button.
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Enable – This radio button allows the user to enable the channel title. The channel title can be placed in different areas of the interface by clicking the title on the interface and moving it with your mouse to a desired area. Disable –...
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Save button. Logo Overlay This option is used to enable or disable the Amcrest logo on the live view screen. By default, the Amcrest logo will be enabled, however, to remove the Amcrest logo, click on the disable option and Save.
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To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Custom Overlay This option is used to enable or disable a customized logo on the live view interface. Below is a screenshot of the custom overlay menu.
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Below is an explanation for each of the fields on the Audio menu: Main Stream: Sets the audio settings for the main stream: Enable: This checkbox allows the user to enable audio recording. Encode Mode: This dropdown box allows the user to select an audio format. By default, the camera will be set to AAC encoding.
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Noise Filter: This dropdown box allows the user to enable or disable the audio noise filter function. This function provides cleaner audio quality when enabled. Microphone Volume: This slider allows the user to select the microphone volume. The value ranges from 0 to 100. The default value is 50.
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QR code scanning feature cannot be used. QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
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For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
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Below is an explanation of fields on the IP Filter settings screen: Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
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Authentication: This dropdown box allows the user to select an encryption type. There are two types of email encryption protocols that are available: SSL: Secure Socket Layer TLS: Transport Layer Security Connection: This field allows the user to enter the port that corresponds to the selected SMTP server. Login Anonymously: This checkbox allows the user to anonymously login to the server.
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The fifth column shows the External Port used by that service to establish communication from the router to the internet. To edit this, click the pencil button in the modify column for that line item. The sixth column shows the status of the protocol. If the protocol was mapped successfully, this field will say “Mapping Succeeded”.
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Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. Motion Detection This tab allows the user to modify motion detection settings. Below is a screenshot of the Motion Detect tab: Below is an explanation of the fields on the Motion Detection tab: Enable: This checkbox enables motion detection for the camera.
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When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
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Video Tamper This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab: Enable: This checkbox enables a video tamper alarm for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
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Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
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Below is an explanation of the fields on the Audio Detection tab: Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage.
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Setting an IVS Rule All IVS rules can only be set and/or modified using the web user interface. They cannot be set using the Amcrest View Pro app or any other platforms associated with your device. For more information on setting IVS rule, refer to...
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1. Ensure a Smart Plan for IVS has been activated and saved in the Smart Plan menu. 2. Access the IVS menu and click on the Add ( ) icon to begin customizing IVS rules. 3. Use the dropdown menu in the Rule Type column to select which IVS rule you want to use. Tripwire Tripwire allows the camera to trigger an event if an object, such as a human or vehicle, crosses the set tripwire line.
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Send Email: This checkbox allows the user to enable the camera to send an email when an IVS event is triggered. Snapshot: This checkbox allows a snapshot of the IVS event to be sent via Email when triggered. Draw Rule: This option allows the user to use their mouse to customize (draw) a rule/area on the screen. This will be the area or line in which an IVS rule will be triggered.
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Below is a description of the features in this menu: No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Rule Type: This dropdown menu allows the user to select an IVS rule type (Tripwire or Intrusion).
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Send Email: This checkbox allows the user to enable the camera to send an email when an IVS event is triggered. Snapshot: This checkbox allows a snapshot of the IVS event to be sent via Email when triggered. Draw Rule: This option allows the user to use their mouse to customize (draw) a rule/area on the screen. This will be the area or line in which an IVS rule will be triggered.
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Below is a description of the options in this menu: Enable: Use this checkbox to enable Smart Motion Detection. Effective Object: The object filter checkboxes allow the camera to be triggered only when a specific object, such as a human or car, is detected by the camera. Both effective object checkboxes can be activated at the same time. Human: This checkbox allows the camera to be triggered only when a human figure is detected.
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SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for.
Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. Enable: This checkbox enables the Network abnormality trigger for the camera. Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected.
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Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
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Below is an explanation of the fields on the Snapshot Schedule settings tab: Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green.
Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording. Calendar: This calendar allows the user to select days to designate as holidays. Once a day is designated, it can be customized to stop recording or snapshots for that day by using the Record and Snapshot checkboxes. To refresh the page, click the Refresh button.
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Status: This column designates the status of the SD card. Attribute: This column designates the read/write attributes for the SD card. By default, this is Read & Write. Used Capacity/Total Capacity: This column shows the available memory on the SC card. Read Only: This button allows the user to designate an SD card as read only.
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This tab is where the user can change NAS settings. Below is a screenshot of the NAS tab: Below is an explanation of the fields on the NAS settings tab: Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the NAS server/device.
Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
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To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Date & Time This tab is where the user can configure the date and time settings for the camera. Below is a screenshot of the Date &...
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Upgrade This menu allows the user to upgrade the camera’s firmware. To upgrade the firmware for your camera, follow the steps provided below: Go to amcrest.com/firmware-subscribe Search for the model number of your camera and download the latest firmware file.
Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded. Once the firmware file has been imported, click Upgrade. The device will reset, return to the web user interface. The upgrade is now complete. Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera.
IP Address: The IP address of the remote device Connection: The port number set for the remote device (1~65534) Device Number: The number of the device in the network segment. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop-down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
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Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: Login to your camera, open the main menu then go to Setup ->...
View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.
• Multicast mode may be causing this issue. • A privacy mask or screensaver may be enabled. • The logged in user may not have enough rights to monitor real-time playback. • The camera’s local video output quality is not enough. 8.
(b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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This user manual is for reference only. Slight differences may be found in the user interface. All the designs and software here are subject to change without prior written notice. All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...
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