Amcrest IP5M-1173E User Manual
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Amcrest IP5M-1173E User Manual

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Amcrest IP5M-1173E
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Summary of Contents for Amcrest IP5M-1173E

  • Page 1 Amcrest IP5M-1173E User Manual...
  • Page 2 Amcrest IP5M-1173E...
  • Page 3 Version 1.0.2 Revised May 11th, 2017 Welcome ..................................Important Security Warning ............................Important Safeguards and Warnings ..........................1 Features and Specifications ............................1.1 Overview ................................1.2 Features ................................2 Device Overview ................................. 3 Connection & Installation ............................3.1 Connection Guide .............................. 3.2 Installation Guide ...............................
  • Page 4 4.2.4 For Cloud Storage and Playback ......................... 4.2.5 For Quick Web Access To Your Cameras ....................4.3 Amcrest View App Setup ........................... 4.4 Desktop Access Setup ............................4.5 P2P Setup ................................4.6 Amcrest Cloud Setup ............................4.7 Web Access Setup (AmcrestView.com) ......................
  • Page 5 5.2.2 Network ..............................5.2.2.1 TCP/IP ..............................5.2.2.2 Connection ............................5.2.2.3 PPPoE ..............................5.2.2.4 DDNS ..............................5.2.2.5 IP Filter ..............................5.2.2.6 SMTP (Email) ............................5.2.2.7 UPnP ..............................5.2.2.8 SNMP ..............................5.2.2.9 Bonjour ..............................5.2.2.10 Multicast ............................5.2.2.11 WiFi ..............................5.2.2.12 802.1x ..............................5.2.2.13 QoS..............................
  • Page 6 5.2.4.1 Schedule .............................. 5.2.4.2 Destination ............................5.2.4.3 Record Control ............................. 5.2.5 System ................................ 5.2.5.1 General ..............................5.2.5.2 Manage Users ............................5.2.5.2 Restore Factory Settings ........................5.2.5.4 Import/Export ............................5.2.5.5 Auto Maintain ............................5.2.5.6 Upgrade ............................... 5.2.6 Information ..............................5.2.6.1 Version ..............................5.2.6.2 Log ...............................

  • Page 7: Important Security Warning

    Email Amcrest Customer Support support@amcrest.com Important Security Warning In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on...

  • Page 8: Important Safeguards And Warnings

    Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all of the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.

  • Page 9: Features And Specifications

    1.1 Overview Amcrest IP5M-1173Ecamera are an excellent digital surveillance product that can be useful to a wide variety of users. The camera connects to any router, and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.
  • Page 10 Please refer to the following chart for information about the camera and its ports. No. Port Name Function Connection Note...
  • Page 11 Used to connect the camera using a standard Ethernet cable. Network port Ethernet port Note: Some devices do not support PoE. Power input DC 12V port Power Power port. Input DC 12V. Please see below for detailed diagram of the camera’s physical features...

  • Page 12: Connection And Installation

    The images below show the dimensions for the camera. The measurements are in millimeters (mm): 3 Connection & Installation This section provides information about the connection and installation of Amcrest IP3M-943/IPM-723 Cameras.

  • Page 13: Connection Guide

    3.1 Connection Guide The camera initially should be connected via the following method: In addition to connecting the camera to a computer, the camera can also be connected to a power source, by connecting the included power cable to both a power outlet, and the camera. Note: If the camera is using a PoE (Power over Ethernet) connection, DO NOT connect the camera to a power source, otherwise this can result in a major malfunction.

  • Page 14: Camera Access Setup

    9. Using a Philip’s head screwdriver, (not included) tighten the adjusting screw near the base of the camera to lock the camera in position. An installation guide video can be found at Amcrest.com/videos 4 Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods.

  • Page 15: How To Setup The Camera

    We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.6 (Cloud Access) to sign up for our Amcrest Cloud service and get 4 hours of free storage.
  • Page 16 The camera is ready when the LED on the back is blinking green (or solid green). 2. Download and Install either the Amcrest View Lite or Amcrest View Pro app from the app store. The Pro version contains features such as push notification, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone.
  • Page 17 5. Tap WiFi Configuration 6. Tap the QR code icon that shows in the right part of the S/N field. Your mobile device’s camera will activate, and you are now ready to scan your camera’s QR code.
  • Page 18 7. Point the phone’s camera at the QR code on the bottom of the IP4M-1026. Make sure the QR code fits inside of the clear box in the center of the phone screen. Try to move the camera back and forth slowly to ensure that the entire QR code is within the scanning window.
  • Page 19 9. If the WiFi network is protected with a password, enter it in the field on this screen, then tap Next. 10. Wait for the camera to connect to the WiFi Network, and when the camera is done connecting to the network, the Added Successfully screen will display.
  • Page 20 Help Center, tap the menu icon on the top left hand side, tap More, tap Help, then select which screen you'd like more information about. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at www.amcrest.com/videos...

  • Page 21: Desktop Access Setup

    Development). To easily connect to the camera’s interface, use the included CD to install and run the IP Config tool. Alternatively, you can download the IP Config software from www.amcrest.com/support. The IP Config tool’s interface looks like the below image: After launching the IP Config tool, click the Refresh button to bring up the cameras on the network.

  • Page 22: Amcrest Cloud Setup

    AmcrestView.com (section 4.7). To setup advanced remote access via UPnP/DDNS or Port Forwarding see section 4.8. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at www.amcrest.com/videos 4.5 P2P Setup P2P setup allows you to add your camera to other smartphones or tablet devices once you have initially set up the camera on the internet.

  • Page 23: Web Access Setup (Amcrestview.com)

    5. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 24 17. Enter in login details into the username and password fields and click login. For more information on UPnP, see section 5.2.2.7. For more information on DDNS, see section 5.2.2.4. If the process above is not working, please contact Amcrest Support via one of the following options: •...

  • Page 25: Port Forwarding Remote Web Access Setup

    4.8.2 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for the Amcrest IP4M-1026. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: 1.

  • Page 26: Nvr Access

    Port is 33333, the URL would be http://abc123456789.quickddns.com:33333 23. Enter in login details into the username and password fields and click login. If the process above is not working, please contact Amcrest Support via one of the following options: •...
  • Page 27 5.1 Live The Live tab allows the user to see a live video feed from the camera. The live tab has 4 main sections: Section 1: This bar allows the user to select which stream type and which protocol they want to choose. For more information on stream types, see section 5.2.1.2.1.
  • Page 28 Alarm Output Click this button to generate an alarm output signal. This button becomes red/grey depending on alarm output activation or cancellation. Digital Zoom Click this button to activate the zone selection function. This allows the user to use the mouse to select a zone to zoom in on. Snapshot Click this button to take a screenshot of the live feed.
  • Page 29 There are 3 main sections to note in the Setup tab: 1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. 2. Menu Items: These menu items each open up a different menu that allows the user to change specific settings for the camera.
  • Page 30 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. •...

  • Page 31: Profile Management

    • Exposure: This dropdown box allows the user to select the exposure type for the video feed. The options are Auto, Low Noise, Low Motion Blur, and Manual. When low noise is selected, an additional option to specify a gain range appears below this box. When low motion blur is selected, an additional option to specify shutter speed appears below this box.
  • Page 32 Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can automatically alternate between night and day based on the profiles for each.
  • Page 33 • Encode Mode: This dropdown box allows the user to select a compression protocol. The system supports H.264 and MJPEG video compression protocols. • Resolution: This dropdown box allows the user to set the resolution. The system supports various resolutions and they can be selected from this dropdown list.
  • Page 34 • Interval: This is to set snapshot frequency. The value ranges from 1 to 7 seconds. The maximum setting for a customized interval is 3600s/picture.
  • Page 35 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.2.1.2.3 Overlay Below is a screenshot that shows the Overlay tab in the Video menu item: The menu on the left allows the user to select which overlay to modify.
  • Page 36 • Below is an explanation for each of the fields on the Path tab in the Video menu item: The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder. •...
  • Page 37 Below is an explanation of the fields on the TCP/IP settings tab: • Host Name: This text field allows the user to change the host device name for the camera. This field supports a maximum of 15 characters. • Ethernet Card: This dropdown box allows the user to select which internet access device to use. If the device is connected to a wired connection and a wireless one at the same time, then this box will have options to pick either of the connections.
  • Page 38 • Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default.
  • Page 39 QR code scanning feature cannot be used. QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 40 • To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. .2.2.2 ONVIF The ONVIF tab is where users can configure authentication via the ONVIF standard. Below is a screenshot of the ONVIF settings tab: To enable ONVIF, click the radio button next to Enable, and then click the save button.
  • Page 41 QuickDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 42 To configure the camera for DDNS access using QuickDDNS, see section 4.9.1. Below is a screenshot of the DDNS settings screen, configured to QuickDDNS: To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 43 • Remove All: This button allows the user to remove all sites from the trusted IP/MAC list. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. .2.6 SMTP (Email) This screen allows for the configuring of email settings in order to permit the camera to send emails when an alarm is triggered.
  • Page 44 • Recipients: This field allows the user to enter the receiver email address. These email addresses are the ones that will receive any emails pertaining to alert and alarm emails sent by the camera. Up to 3 email addresses can be entered in this field. •...
  • Page 45 The third column shows the name of the protocol used by that service. To edit this, click the pencil button in the modify column for that line item. The fourth column shows the Internal Port used by that service to establish communication from the router to the camera.
  • Page 46 • Trap Address: This field allows the user to write in a trap address. • Trap Port: This field allows the user to write in a trap port number. The trap port number should not be the same as the SNMP port. To reset to default settings, click the Reset Defaults button.
  • Page 47 Click the checkbox next to Enable to the Bonjour functionality. The Server Name field allows the user specify what name to use in order to connect devices via the Bonjour protocol. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 48 Below is an explanation of the fields on the WiFi tab of the WiFi menu: • Enable: This checkbox allows the user to enable WiFi functionality. • Add SSID: This button allows the user to manually enter in an SSID. •...

  • Page 49: Video Detection

    To enable 802.1x, click the checkbox next to Enable. An authentication method can be chosen from the dropdown box, and a username and password can be entered in their respective fields. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 50 Below is an explanation of the fields on the Motion Detect tab: • Enable: This checkbox enables motion detection for the camera. • Working Period: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen.
  • Page 51 When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.

  • Page 52: Video Tamper

    5.2.3.1.2 Video Tamper This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab: • Enable: This checkbox enables a video tamper alarm for the camera. •...
  • Page 53 • Snapshot: This checkbox allows the user to enable the camera to take a snapshot when a video tampering alarm is triggered. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 54: Illegal Access

    Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera.

  • Page 55: Record Schedule

    Below is an explanation of the fields on the Illegal Access settings tab: • Enable: This checkbox enables the Illegal Access abnormality trigger for the camera. • Login Failure: This field allows the user to specify how many failed login attempts must be attempted in order to trigger an Illegal Access abnormality event.

  • Page 56: Snapshot Schedule

    Below is an explanation of the fields on the Record Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period. General recording is represented by the color green.

  • Page 57: Holiday Schedule

    Below is an explanation of the fields on the Snapshot Schedule settings tab: • Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. Regular recording is represented by the color green.
  • Page 58 Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.
  • Page 59 Below is an explanation of the fields on the Path settings tab: Event Type: This column designates storage options available to the camera. The options are FTP, and NAS. Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to.
  • Page 60 Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...

  • Page 61: Record Control

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.2.4.3 Record Control This menu is where general recording settings are configured. Below is a screenshot of the record control menu: Below is an explanation of the fields on the Record Control settings tab: •...

  • Page 62: Date And Time

    Below is an explanation of the fields on the General settings tab: • Device Name: This field allows the user to change the device’s name. • Language: This dropdown box allows the user to change the language used in the camera. •...
  • Page 63 • Time Zone: This dropdown box allows the user to change the time zone used in the camera. • Current Time: This field allows the user to enter in the date and time manually. Clicking the PC Sync button allows the camera to sync with a Network Time Protocol (NTP) server. •...

  • Page 64: Manage Users

    .5.2 Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the manage users screen: Below is an explanation of the fields on the Manage Users screen: •...

  • Page 65: Auto Maintain

    5.2.5.4 Import/Export This screen allows the user to import or export settings from the camera. Below is a screenshot of the Import/Export screen: To import settings, click the Import button. To export settings, click the Export button. .5.5 Auto Maintain This screen allows the user to set auto maintenance settings for the camera.
  • Page 66 Upgrade This menu allows the user to upgrade the camera’s firmware. Below is a screenshot of the Upgrade screen: To search the PC for a firmware file, click the Browse button. To upgrade once the firmware file is selected, click Upgrade. Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera.

  • Page 67: Online Users

    To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: .6.3 To backup the log, click the Backup button.

  • Page 68: Faqs/Troubleshooting

    The table on the right shows the alarm log and all of the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt.
  • Page 69 3. The system does not detect an SD Card. Below are a few possible reasons why this may be occurring: • The SD card is broken. • The SD card slot is malfunctioning. • The SD card has not been formatted properly. 4.
  • Page 70 Below are a few possible reasons why this may be occurring: • The video quality setting is too low. • The camera software has a read error. Restart the camera to solve this problem. • The SD card is broken. •...
  • Page 71 11. Web Access isn't working. Below are a few possible reasons why this may be occurring: • Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows. • ActiveX controls have been disabled. • The PC is not using DirectX 8.1 or higher.
  • Page 72 Below are a few possible reasons why this may be occurring: • An alarm may be setup incorrectly. • An alarm output may have been manually opened. There may be an error in the camera’s firmware. 15. Alarms are not working. Below are a few possible reasons why this may be occurring: •...

  • Page 73: Glossary Of Terms

    19. When I login via HTTPS, a dialogue says the certificate has expired or is not valid yet. Ensure the PC has the same time as the camera’s system time. Glossary of Terms • Abnormality – Any malfunction in terms of storage of data to the SD card. •...
  • Page 74 • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage.

  • Page 75: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet Metal(Case) ○ ○ ○ ○ ○ ○ Plastic Parts （Panel） ○ ○ ○ ○ ○ ○ Circuit Board ○ ○ ○...
  • Page 76 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: • Visit http://amcrest.com/contacts...
  • Page 77 © Copyright Amcrest 2017...

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