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Available languages
Available languages
Investigation of Common Problems
Prompt Tone
Cause of Failure
Lifting Condition
Robot suspended
Press button
The robot is not yet ready
collision detection is effective
Low Battery Reminder when robot in
Low battery
no charge base area
Low Battery Reminder when robot in
Low battery
no charge base area
Low Battery Reminder when robot in
Battery is too low,
will shut down soon
no charge base area
Charging station problem
Charging problem
Main brush get tangle,
Roller Brush get tangle
please clean main brush
Right wheel jammed,
Wheel Jammed
please clean right wheel
Side brush jammed,
Side brush jammed
please clean side brush
Bumper sensors has been
Bumper problem
blocked
Cliff detect sensor has been
Ground sensor problem
blocked
Vacuum Motor jammed,
Vacuum motor jammed
please clean it
The robot get stuck,
The robot is stuck or the laser head is stuck
please remove the robot
The robot jammed,
The robot jammed or the laser head is
please remove the robot
obscured
Border sensor has been blocked
Right border sensor is obscured
The laser head is stuck
The laser head is stuck
The laser head obscured
The laser head is obscured
When error occur during working, a voice prompt will be reported, please
refer to following table to solve problems.
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Solution
Please put the robot back to the ground
and press the start button again.
Please check whether the font bumper
when ground or
can be bounced normally, and
the sensors cleaned
Please charge the robot manually
Please charge the robot manually
Low Battery Reminder when robot in
no charge base area
Please check whether the connection
between robot and charging pole pieces
connected well, or use adaptor to
charge directly.
Please check whether the roller brush is
twinned and clean up
Please check whether the wheel is
entangled and clean up
Please check whether the side brushes is
twinned and clean up
Please check whether the font bumper
can be bounced normally
Please check whether the cliff sensor
get dirtied or be obscured
Please check whether the dust bin
enter is blocked
Please check whether the robot is stuck
or the laser head is stuck
Please check whether the robot jammed
or the laser head is obscured
Please check the sensor is obscured
Please check the robot is stuck
Please check the laser head is obscured
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