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Faults and what to do about them.
en
Faults
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Residual water in the
care-product compart-
ment.
Odours in the washing
machine.
Repeated, intensive foam-
ing.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
i-DOS iIw default setting
deleted.
Loud noises, vibrations
and machine "movement"
during the spin cycle.
The display panel/indica-
tor lamps do not work
while the appliance is run-
ning.
There is detergent resi-
due on the laundry.
In the "Reload" status,
A flashes very quickly
and a signal sounds.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Switch off the appliance and pull out the mains plug.
■
Turn off the tap and call the after-sales service.
■
46
Cause/remedy
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been
■
switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary. ~ Page 28
■
Run the Drum clean or Cotton 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
Check the basic dosage settings and dosage strength.
■
If required, use a different liquid detergent.
■
There is too much detergent/fabric softener in the dispensers. Observe the
max markings in the dispensers.
All settings are changed when the menu setting i-DOS iIw : Content is
changed. ~ Page 22
Appliance aligned? Align the appliance. ~ Page 55
■
Are the appliance feet secured? Secure the appliance's feet. ~ Page 55
■
Have the transport braces been removed? Remove the transport braces.
■
~ Page 51
Power failure?
■
Have the fuses blown? Switch on/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select Rinse or brush the laundry after washing.
■
The water level is too high. It is not possible to add laundry. Close the door
■
immediately, if necessary.
Press the A button to continue the programme.
■
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