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8. TROUBLESHOOTING
8-1. Overview
(1) Before engaging in troubleshooting
(a) Applicable models
All Super Module Multi (SMMS-i, SMMS-e) models.
(Indoor units: MM
∗
(b) Tools and measuring devices required
• Screwdrivers (Philips, flat head), spanners, long-nose pliers, nipper, pin to push reset switch, etc.
• Multimeter, thermometer, pressure gauge, etc.
(c) Things to check prior to troubleshooting (behaviors listed below are normal)
NO.
A compressor would not start
1
An indoor fan would not start
2
An outdoor fan would not start or would
3
change speed for no reason
An indoor fan would not stop
4
The air conditioner would not respond to a
5
start/stop command from a remote control
(2) Troubleshooting procedure
When a trouble occurs, proceed with troubleshooting in accordance with the procedure shown below.
Trouble
Check code
displayed on interface P.C. board
of header unit
NOTE
Rather than a genuine trouble (see the List of Check Codes below), the problem could have been caused by a
microprocessor malfunction attributable to a poor quality of the power source or an external noise. Check for
possible noise sources, and shield the remote control wiring and signal wires as necessary.
All manuals and user guides at all-guides.com
-AP
∗∗∗
, Outdoor units: MMY-MAP
Behavior
• Could it just be the 3-minute delay period (3 minutes after compressor
shutdown)?
• Could it just be the air conditioner having the thermostat set to OFF?
• Could it just be the air conditioner operating in fan mode or put on the timer?
• Could it just be the system going through initial communication?
• Could it just be cold air discharge prevention control, which is part of
heating?
• Could it just be cooling operation under low outside temperature
conditions?
• Could it just be defrosting operation?
• Could it just be the elimination of residual heat being performed as part of
the air conditioner shutdown process after heating operation?
• Could it just be the air conditioner operation under external or remote
control?
"E28" trouble
Check code
displayed on interface P.C.
board of relevant follower unit
– 47 –
∗∗∗
)
Possible cause
Check trouble location
or trouble part
Any other trouble
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