en Troubleshooting
Fault
lights up.
flashes.
All other error codes.
The appliance is not work-
ing.
The programme does not
start.
The door cannot be opened.
The water is not draining.
52
Cause
Door is not closed.
Malfunction
The mains plug of the power
cord is not plugged in.
The circuit breaker is faulty.
There has been a power cut.
You have not pressed
Door is not closed.
Childproof lock is activated.
/
is activated.
Laundry is caught in the
door.
is activated.
The temperature is too high.
Water level is too high.
Programme with active oxy-
gen has been stopped; the
active oxygen is removed.
Power failure.
Drain pipe or water outlet
hose is blocked.
Troubleshooting
Press
to start the programme.
4.
Close the door.
1.
Press
to start the programme.
2.
Call the after-sales service.
▶
→ "Customer Service", Page 60
Connect the appliance to the power
▶
supply.
Check the circuit breaker in the
▶
fuse box.
Check whether the lighting in your
▶
kitchen or other appliances are
working.
.
Press
.
▶
Close the door.
1.
Press
to start the programme.
2.
→ "Deactivating the childproof
▶
lock", Page 42
Check whether
▶
→ "Buttons", Page 24
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Continue the programme by select-
▶
ing
or
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 41
Start the
programme.
▶
Wait until there is no active oxygen
▶
in the drum.
Open the door using the emergency
▶
release.
→ "Emergency release", Page 58
Clean the drain pipe and the water
▶
outlet hose.
/
is activated.
and pressing
.