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WARRANTY AND LIABILITY
Custers provides a guarantee for material and manufacture faults. This guarantee is
valid for 12 months after delivery.
This means that we will repair faults or, at our discretion, we will take back part of the
delivery or the whole delivery and replace it with a new delivery free of charge.
If, by fulfilling our guarantee obligations, we replace delivered goods, the goods
returned will become our property. All costs which exceed the obligations described
above will have to be met by the customer. If products are returned to be treated,
repaired, etc., the guarantee only applies to the quality of the treatment requested.
Custers is not responsible:
a. If the fault is the result of improper use or if the fault is due to a cause other than
faulty materials or poor manufacture.
b. If the cause of the fault cannot be clearly proved.
c. If not all of the instructions for the use of the product, including the guidelines given
in this instruction manual, have been accurately carried out in full.
The manufacturer is not liable if the customer carries out, or has carried out by third
parties, any alterations and/or repairs to the product without the express permission of
Custers.
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CHECKING THE DELIVERY
After delivery, check whether the stair tower is complete and undamaged.
Contact your supplier immediately if components are damaged or if the delivery is
incomplete.
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