Fisher & Paykel ACTIVESMART RF170A User Manual page 35

Ice & Water models only
PROBLEM
Water has poor
taste/odor
Poor incoming
water quality
Water dispenser
does not work
Water in first
glass is warm
Drips overflow
drip tray
Water flow rate
has slowed
down
Ice buildup
inside freezer
compartment
Ice maker sounds
Small or large
ice cubes
TROUBLESHOOTING
POSSIBLE CAUSES
Refrigerator not used for
an extended period.
Refrigerator not used for
an extended period.
Water supply turned off or
not connected.
Supply line may be blocked.
On first installation there
may be air in water system.
Filter may be blocked and
needs replacing.
Water frozen in tank.
Water dispenser not used
for extended period.
Tank capacity used recently.
Air trapped in tank.
New filter installed.
Filter cartridge is restricted.
Check if filter icon is
illuminating.
Kinked water supply line.
Freezer door not closing
tightly.
Normal ice maker operation.
Insufficient or excessive
water pressure.
WHAT TO DO
Flush the water filtration system.
Dispense and discard 1 gal (4L) of
water, this will ensure the water tank
is refilled with fresh water.
Flush the water filtration system.
Dispense and discard 1 gal (4L) of
water, this will ensure the water tank
is refilled with fresh water.
Turn water on.
Check incoming connection for kinks
or leaks.
To remove air, run 1 gal (4L) of water
through the dispenser.
Replace filter cartridge. Replacement
filter cartridges can be purchased
online from fisherpaykel.com or by
calling Fisher & Paykel Customer Care.
Increase temperature to a warmer
setting in refrigerator compartment
and freezer.
Discard first glass of water dispensed.
Allow water time to cool.
Flush the water filtration system.
Dispense and discard 1 gal (4L) of
water, then rest the dispenser pad for
a further 2 minutes.
Dispense and discard a further 1 gal
(4L) of water. This will displace trapped
air in the water tank and filter system.
Replace filter cartridge. Replacement
filter cartridges can be purchased
online from fisherpaykel.com or by
calling Fisher & Paykel Customer Care.
Arrange items in freezer so door can
close tightly.
Check and clean door gasket seal.
See 'User warnings and sounds' section.
Check water pressure.
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