Service & Support; Manual; Internet; Firmware - CheckMK rack1 Mark III Manual

Check_MK rack1 Mark III - Manual
18. Service & support

18.1 Manual

If you encounter any problems during start-up or operation, please consult this manual first.

18.2 Internet

You can get up-to-date support information from our
documentation here as well as general information which is regularly updated and more detailed than
this manual.

18.3 Firmware

You will find the latest firmware versions on our
data of your current support contract.

18.4 Hardware support

In the event of hardware failure, please contact us by email at
us on +49 89 18 90 435 - 20. The problem will be handled by the distributor directly and in accordance
with the maintenance agreed upon.

18.5 Software support

In the case of a software fault, whether firmware or Check_MK monitoring software, please contact
us via your company's own support address. Support will be provided based on the support contract
concluded.
1
http://mathias-kettner.de/check_mk_monitoring_appliance.html
2
http://mathias-kettner.de/check_mk_appliance_download.php?HTML=yes
©Copyright Mathias Kettner GmbH 2018
1
website . You will find the latest version of the
2
website . You can access this firmware using the access
cma-support@mathias-kettner.de
58 / 61
or call
mathias-kettner.de