Do you have a question about the Z-PEDIC and is the answer not in the manual?
Questions and answers
Josy
July 1, 2025
I unplugged my device and now it’s not working
1 comments:
Mr. Anderson
August 25, 2025
If your Zedbed Z-PEDIC device is not working after being unplugged, follow these steps:
1. Ensure the wall outlet is working by plugging in another item like a table lamp. 2. If the outlet works, plug the Zedbed back in and wait a few minutes, as the transformer may need time to reset after a power interruption. 3. If the bed still does not function, check the remote control connection by: - Flipping the unit to access electrical components. - Connecting the remote control receiver cable to the motor (disconnect any other cable first). - Plug the bed into the wall outlet and listen for a beep. - Hold the two top buttons on the remote until the beeping becomes continuous and stops.
If the issue persists, contact your retailer or customer service for further assistance.
This answer is automatically generated
Francoise Gauvreau
March 2, 2025
Received my zed bed on February 27 2025 The foot vibration does not work
Safety Instructions ....................1 Contact Zedbed ....................2 Installation guide ....................3-4-5 Synchronizing Two Zedbed adjustable bed systems ........... 5 To Un-Synchronize two Zedbed adjustable bed systems ........6 Electrical Specifications ..................6 Troubleshooting ....................7 Warranty .......................8-9-10 How to file a service request .................10-11...
IMPORTANT! Always disconnect the power source to your Zedbed adjustable bed system before performing any service, maintenance or repair. 1. The Zedbed system is meant to be used only for the purposes as described in this user’s guide. Do not use any parts that have not been recommended by the manufacturer.
CONTACT ZEDBED Please contact us by mail, email or by phone to receive more information on your Zedbed adjustable bed system : Zedbed Customer Service 5352 Burrill Street, P.O. Box. 21066 Shawinigan (Quebec) G9N 8M7 Visit us at : www.zedbed.com Send an e-mail to : service@zedbed.com...
A, part B and part C. ATTENTION part A must ALWAYS be used. • You will have 4 legs in total that will need to be screwed into the Zedbed system making sure that there is no visible gap between the metal base and the legs.
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“HEAD” of the wooden base with the “HEAD” of the Zedbed system. This is very important. • Make sure no wire is caught between the Zedbed system and the wooden foundation or any other bed component. • When flipping the Zedbed system onto the legs, please ensure that you do...
• Simply install the mattress on the bed. SYNCHRONIZING TWO ZEDBED ADJUSTABLE BED SYSTEMS 1. For two Zedbed systems that need to be synchronized, you will have two adjustable bases of the same size each with their own respective wiring components.
The remote will now work for this Zedbed system. 7. Redo step #5 and #6 again for the 2nd Zedbed system. ELECTRICAL SPECIFICATIONS IN : AC 100V/110V – 50/60Hz – 1.6A OUT : DC 29V –...
TROUBLESHOOTING Please refer to “warranty” section of this guide for service. • Before contacting our customer service department, please make sure that the wall outlet is now working order. Plug in another item (i.e. table lamp) to verify. In the case where a technician is sent to your house and the issue is due to malfunction of wall outlet, a charge of 75$ will be billed to you for the visit.
You are now the proud owner of a ZEDBED. For a better QUALITY OF LIFE. The experts at ZEDBED invest their talent and know-how to manufacture one of the best adjustable beds in the North-American market. Manufactured with only premium quality components, Zedbed is a highly innovative and technologically advanced product that incorporates a refined design and provides excellent comfort.
Page 11
• the fabric cover ; • noise related to the articulation of the unit ; • if the system is not properly supported. Please refer to this chart for approved support according to your model : Z-PEDIC CUSTOM Z / Z-PEDIC Z-MOTION...
Zedbed ; • if the adjustable bed has spots and/or stains and/or is burned ; • after sale service has been done by someone not authorized by Zedbed or its retailers ;...
HOW TO FILE A SERVICE REQUEST (CONTINUED) • Your Zedbed system (adjustable base) or other Zedbed components will be repaired or replaced by the manufacturer’s discretion. Freight and non- warrantable parts are not covered. • If identical components are not available at the time of repair or replacement, the manufacturer reserves the right to substitute the components for equal or better quality.
Need help?
Do you have a question about the Z-PEDIC and is the answer not in the manual?
Questions and answers
I unplugged my device and now it’s not working
If your Zedbed Z-PEDIC device is not working after being unplugged, follow these steps:
1. Ensure the wall outlet is working by plugging in another item like a table lamp.
2. If the outlet works, plug the Zedbed back in and wait a few minutes, as the transformer may need time to reset after a power interruption.
3. If the bed still does not function, check the remote control connection by:
- Flipping the unit to access electrical components.
- Connecting the remote control receiver cable to the motor (disconnect any other cable first).
- Plug the bed into the wall outlet and listen for a beep.
- Hold the two top buttons on the remote until the beeping becomes continuous and stops.
If the issue persists, contact your retailer or customer service for further assistance.
This answer is automatically generated
Received my zed bed on February 27 2025 The foot vibration does not work