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Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
25.1 Malfunctions
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
Appliance door can-
not be opened.
HomeConnect is not
working correctly.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The interior lighting
does not work.
Cause and troubleshooting
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
There has been a power cut.
Configure the initial configuration settings.
▶
→ "Performing initial start-up", Page 12
Different causes are possible.
Check the notifications that appear on the display.
▶
→ "Displaying information", Page 14
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 34
Demo mode is switched on.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and then on again.
Switch off demo mode in the basic settings within approx. 5 minutes.
2.
→ "Changing the basic settings", Page 24
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 23
The cleaning function locks the appliance door; lights up in the display.
Allow the appliance to cool down until
▶
→ "Cleaning function Pyrolytic activeClean", Page 28
The childproof lock locks the appliance door.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 23
You can switch off the lock in the basic settings.
→ "Basic settings", Page 23
Different causes are possible.
Go to www.home-connect.com.
▶
The drying function is switched on.
The LED light is defective.
Call the after-sales service.
▶
→ "Customer Service", Page 34
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
goes out in the display.
Troubleshooting en
33
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