CommScope Touchstone DG6450 User Manual

CommScope Touchstone DG6450 User Manual

Data gateway

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Touchstone DG6450 Data Gateway
User Guide, DRAFT Revision 2.5

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Summary of Contents for CommScope Touchstone DG6450

  • Page 1 Touchstone DG6450 Data Gateway User Guide, DRAFT Revision 2.5...
  • Page 2: Commscope Legal Statements

    As a condition of your use of the Materials, you warrant to CommScope that you will not make use thereof for any purpose that is unlawful or prohibited by their associated terms of use.
  • Page 3: Table Of Contents

    Chapter 3: Configure your Ethernet connection........24 Requirements....................... 24 How to use this section....................24 Configure TCP/IP for Windows Vista................24 Configure TCP/IP for Windows 7, Windows 8, or Windows 10........25 Configure TCP/IP for macOS..................25 Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 4 I'm not getting on the Internet (wireless)..............31 My wireless Internet connection stops working sometimes........31 I can get on the Internet, but everything is slow............31 Appendix A: Glossary................32 Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 5: Chapter 1: Safety Requirements

    ■ Ensure proper ventilation. Position the Data Gateway so that air flows freely around it and the ventilation holes on the unit are not blocked. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 6: Fcc Part 15

    19.3 inches (49 cm) between the radiator and your body. This transmitter must not be co- located or operating in conjunction with any other antenna or transmitter. This device is for indoor use only. Canadian compliance This Class B digital device complies with Canadian ICES-003. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 7: Rf Exposure

    L’exploitation est autorisée aux deux conditions suivantes : 1. L’appareil ne doit pas produire de brouillage; 2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 8: Chapter 2: Get Started

    Touchstone DG6450 Data Gateway brings it all to you faster and more reliably. The Touchstone DG6450 Data Gateway provides two Ethernet connections for use as the hub of your home/office Local Area Network (LAN). The DG6450 also provides 802.11a/b/g/n/ac/ax wireless connectivity for enhanced mobility and versatility.
  • Page 9: About Your New Data Gateway

    There are two types of connectors, slip-on and screw-on; the screw-on connectors are best for use with your Data Gateway. The coax should be long enough to reach from your Data Gateway to the nearest cable outlet. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 10: Contact Your Service Provider

    System requirements The DG6450 Data Gateway operates with most computers. The following describes requirements for each operating system; see the documentation for your system for details on enabling and configuring networking. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 11: Recommended Hardware

    Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet or wireless LAN connection must be available. About this manual This manual covers the Touchstone DG6450 Data Gateway. The model number is on the label affixed to the Data Gateway. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 12: What About Security

    See the security label on your product for the factory security settings. ■ Set up a strong password for both your Wi-Fi access and your web administration login. Change the password regularly, every three months or so. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 13: Ethernet Or Wireless

    Note: You can use the wireless connection if your computer has a built-in or aftermarket plug-in wireless adapter. To learn more about which wireless hardware works best with your computer, see your computer dealer. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 14: Both

    If you have ordered service, your service provider should configure the DG6450 automatically. You need only follow the instructions in this section to install and connect the DG6450. Front panel The front of the DG6450 has the following indicators. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 15: Rear Panel

    3. WPS Button/LED: Begins associating the Data Gateway with a wireless device. The LED indicates that Wireless Protected Setup (WPS) is active. Rear panel The rear of the DG6450 has the following connectors and controls. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 16: Choose An Installation Location

    ■ Is a cable jack available? For best performance, keep the number of splitters between the jack and cable drop to a minimum. Each splitter attenuates (reduces) the signal available to the Data Gateway. A large number of splitters can slow down your Internet connection. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 17 By limiting your network’s range, you reduce interference with other networks and make it harder for unwanted users to find and connect to your network. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 18: Connect The Data Gateway

    Note: Use the Ethernet cable included in the Data Gateway package. Configure your wireless connection The DG6450 ships with wireless LAN security enabled by default. See the security label on your product for the factory security settings. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 19 All user names and passwords are case-sensitive. Login type User name Password WiFi/Ethernet Wi-Fi PWD (from the product label) admin PWOD Technician technician PWOD 4. Enter the user name and password, and click Apply to log in. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 20: Set Parental Controls

    1. Access and log into the wireless configuration interface as explained in Access the configuration interface (page 19). 2. Click Parental Control in the side menu to display the Parental Control screen. 3. Click Enable. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 21 6. Enter the URL you want to block and when you want to block it. 7. Click Save. ▶ To block sites based on a keyword that appears in the string: 8. On the Managed Sites tab, in the Blocked Keywords section, click +Add. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 22 13. Choose the protocols that the service uses, and specify the port(s) you want to block. 14. Specify when you want to block this service. 15. Click Save. ▶ To block or allow specific devices: Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 23 17. Click +Add Blocked Device to add a device to the blocked list. 18. Enter the name of the device and its MAC address, and specify when you want to block 19. Click Save. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 24: Chapter 3: Configure Your Ethernet Connection

    3. Click Manage network connections. If prompted for a connection, choose Local Area Connection. The Network Connections window appears. 4. Double-click the Local Area Connection to open the Properties window: Note: If Windows requests permission to continue, click Continue. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 25: Configure Tcp/Ip For Windows 7, Windows 8, Or Windows 10

    If you are using TCP/IPv4, go to step 5.If your service provider requires TCP/IPv6, go to step 8. 5. Choose Using DHCP from the Configure IPv4 menu. 6. If necessary, click the Renew DHCP Lease button. 7. Close the System Properties application. TCP/IPv4 configuration is completed. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 26 8. If you are using TCP/IPv6, click Configure IPv6 near the bottom of the previous window. 9. Choose Automatically from the Configure IPv6 drop-down menu and click OK. 10. Close the System Properties application. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 27: Chapter 4: Operate The Data Gateway

    Follow the instructions in the information packet supplied by your service provider. Contact your service provider if you need help setting up your computer. Indicator lights for the DG6450 The Data Gateway has LED indicator lights to assist in troubleshooting. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 28: Internet Led

    Red (slow blink) Upstream ranging in progress Red (fast blink) Ranging completed; registration in progress White (slow blink) Cable modem was successfully registered White (steady) Cable modem failed to register Red (steady) Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 29: Wps Led

    Light patterns for the WiFi LED during normal operation Event LED Status WiFi switched off WiFi switched on White (blinking) WiFi data is being transmitted White (blinking) WiFi disabled due to scheduling Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 30: Chapter 5: Troubleshooting

    Are you using the right type of Ethernet cable? Use the supplied cable for direct connection to a computer; use a cross-over cable for connection to an Ethernet hub. Press the Reset button on the back of the Data Gateway. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 31: I'm Not Getting On The Internet (Wireless)

    If other sites download quickly, wait for a few minutes and try again. Usage during peak hours may also affect the connection speed. Other communications on the LAN, or interference with wireless connections, may slow down the connection. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 32: Appendix A: Glossary

    F-connector, slip-on and screw-on. Use coax with screw-on connectors for connecting your Data Gateway. Firewall A hardware or software device that prevents unauthorized access to a private network from the Internet. The DG6450 provides a built-in firewall. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 33 Data Gateway. You can buy a splitter from any electronics retailer and most discount stores. SSID Service Set IDentifier. A string of text (up to 32 characters long) that uniquely identifies a wireless LAN. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 34 Wired Equivalent Privacy. A common standard for encrypting data sent over a wireless LAN. Wi-fi Protected Access. A standard for encrypting data sent over a wireless LAN. WPA offers improved security over WEP. Touchstone DG6450 Data Gateway User Guide DRAFT Revision 2.5...
  • Page 36 Corporate Headquarters CommScope · Hickory · North Carolina · 28602 · USA T: 1-828-324-2200 www.commscope.com...

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